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Sierra Subaru of Monrovia
Monrovia, CA
1,020 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods!
Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you.
Sierra Subaru Service, Auto Parts, and Vehicle Financing
At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 1,020 reviews
November 13, 2017
The epitome of customer service. Hands down the best dealership with superb customer service. I was in correspondence with Alexis who is by far the most professional SUBARU customer s Hands down the best dealership with superb customer service. I was in correspondence with Alexis who is by far the most professional SUBARU customer service agent. I had offers from other dealers but they were not professional in their responses. She was prompt In her response and was the reason for my purchase of a 2018 Crosstrek. Thank you Sierra Subaru for the 5 ?? service. A special thank you to Gordon for the great service as well. Thank you for your patience and professionalism. More
by guamboas
Employees Worked With
Alexis Perez, Gordon Fenty
November 07, 2017
The Absolute Best! Ken and Michael were great to work with! They made sure I got exactly what I wanted and never once tried to steer me away just to sell a car. Both Ken Ken and Michael were great to work with! They made sure I got exactly what I wanted and never once tried to steer me away just to sell a car. Both Ken and Michael worked diligently to get the car I've been searching for! Staff at Sierra Subaru are extremely helpful and hospitable - you really get a sense of camaraderie here. I would definitely recommend this dealership to anyone searching for great service and a beautiful car. More
by NXT
Employees Worked With
Kenneth Chan
October 23, 2017
Car buying experience The employees we dealt with were very courteous and respectful. However, since we went through our credit union's buying service, things got a little The employees we dealt with were very courteous and respectful. However, since we went through our credit union's buying service, things got a little confusing and more complicated than it should have been. More
by Joe & Laura
October 17, 2017
Amazing Small dealer but amazing staff. From sales all the way to management. Mr. Chan took great care of me. Great service and they worked with what was com Small dealer but amazing staff. From sales all the way to management. Mr. Chan took great care of me. Great service and they worked with what was comfortable to me. Thank you. More
by Spider21
Employees Worked With
Kenneth Chan
October 16, 2017
excellence in customer service John Ruiz and Kenneth Chan deserve commendations for excellent customer service. Kenneth Chan especially goes out of his way to ensure my satisfacti John Ruiz and Kenneth Chan deserve commendations for excellent customer service. Kenneth Chan especially goes out of his way to ensure my satisfaction and continued respect for the Monrovia dealership. More
by subaru4me
Employees Worked With
John Ruiz, Candis Dellaripa, Kenneth Chan
October 16, 2017
Well taken care of ! As soon as I stepped into the dealership Max Hernandez was really helpful. Max was patient and was able to work with what I believed to be an amazing As soon as I stepped into the dealership Max Hernandez was really helpful. Max was patient and was able to work with what I believed to be an amazing deal. Thank you Max !!! More
by Stvlo92
Employees Worked With
Max Hernandez
October 07, 2017
Amazing experience! This was my first car buying experience and they made it easy to understand and helped me out as best as they can! They answered any questions I had a This was my first car buying experience and they made it easy to understand and helped me out as best as they can! They answered any questions I had and had a positive attitude the whole time! More
by Marisa_190
Employees Worked With
Kenneth chan and Christian yarber, John Ruiz
October 07, 2017
Easiest car buying experience since my first new car in 1997 Looked into buying a 2018 Outback on Monday, negotiated prices by Thursday, Drove the car home Friday. No hidden fees or upsell on accessories - John Looked into buying a 2018 Outback on Monday, negotiated prices by Thursday, Drove the car home Friday. No hidden fees or upsell on accessories - John just sold me what I wanted which is such a refreshing change from the other dealers. John happily matched another broker's quote and while I may have been able to save a few hundred by spending another week shopping around, John's honesty and upfront personality made it that much easier to just give him the business. Willie on John's team was also very very genuine and nice - great attention to detail. I would definitely buy another car from John's team. More
by Dorikin_86
Employees Worked With
John Ruiz, Willie Swain
October 05, 2017
Best dealership! Best dealership ever! Very easy sales process, best management, wonderful car. I love Sierra Subaru! ! ! Would definetly recommend it to anyon Best dealership ever! Very easy sales process, best management, wonderful car. I love Sierra Subaru! ! ! Would definetly recommend it to anyone who wants a Subaru. More
by Stigirl
Employees Worked With
Sierra Panda
October 04, 2017
Great experience The staff at Sierra Subaru was professional and they made the car buying process enjoyable. John and Kenneth were great at understanding my needs and The staff at Sierra Subaru was professional and they made the car buying process enjoyable. John and Kenneth were great at understanding my needs and provided excellent service. I’ve always owned Hondas and this was my first experience with Subaru and I am impressed by the level of professionalism of the people at Sierra Subaru. More
by Rich044
Employees Worked With
John Ruiz
