Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sierra Subaru of Monrovia
Monrovia, CA
1,034 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods!
Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you.
Sierra Subaru Service, Auto Parts, and Vehicle Financing
At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,034 reviews
December 11, 2024
Traded in a vehicle and they honored the CarMax price as they’re partnered with them. Coming to terms on a great deal was painless and I never felt pressured or that they were trying to get one up on me. Jo they’re partnered with them. Coming to terms on a great deal was painless and I never felt pressured or that they were trying to get one up on me. Jonathan and Jeff were incredible and had great casual conversation with both as we were finishing up. Great vibes overall and the culture there is incredible. More
by Thomas
Employees Worked With
Jonathan Ledgar, Jeff Zylstra
December 10, 2024
The service department here in Monrovia is much more accommodating, friendly and reliable than the one in Puente Hills, where I originally purchased my Subaru. The only downside is that some of their s accommodating, friendly and reliable than the one in Puente Hills, where I originally purchased my Subaru. The only downside is that some of their service people are not trained well. I recently brought my car in because all of the dash lights came on (check engine, eyesight, etc.) and it has been happening off and on for several months. I brought it to my regular mechanic and he suggested taking it to Subaru and have them check the ECM (engine control module) to have it reset. The first time I brought it in the service girl told me that was part of their multi-point check and that they do not take opinions of other mechanics. After receiving the car back, it started up with the dash lights going off again. With working full-time and planning for the holidays, it is really hard to get back in. After sending in a complaint, I received a call back and made another appointment on a Saturday morning, and I was told that I would get a loaner car. I brought it in, got a different service person and he was very helpful. He said it was part of the check engine light and they can check the codes to see what the problem is. I got my car back a few days later and it was finally fixed! I am glad it was able to be fixed, I am just disappointed that it took a second visit. I was also told that the multi-point inspection does NOT include checking the ECM. More
by haniegirl
Employees Worked With
December 10, 2024
Jaime Vega is the best! I know my car is in good hands with him. This is the only place I bring my STi. I know it will get taken care of properly and I appreciate the transp I know my car is in good hands with him. This is the only place I bring my STi. I know it will get taken care of properly and I appreciate the transparency. Prices are as you would expect from a Dealership Service but I promise Jamie does everything he can to lookout for you! More
by Arthur
Employees Worked With
December 07, 2024
Battery failed. Showed up with no appointment and were treated quickly and well. Even though battery was covered by warranty we were given Lyft rides from and back Showed up with no appointment and were treated quickly and well. Even though battery was covered by warranty we were given Lyft rides from and back to the dealership. Armando Carlos, our service writer, was great! More
by Sierra Subaru
Employees Worked With
Armando Carlos 5 stars
December 06, 2024
Dealership was very pleasant and courteous they showed me their cars with zero pressure. It was a stress free buying experience..Joshua Villena was my sales person and was fantastic me their cars with zero pressure. It was a stress free buying experience..Joshua Villena was my sales person and was fantastic More
by Jjcorona258
Employees Worked With
Joshua Villena
December 03, 2024
Edgar was great and very attentive when we purchased our 2022 CrossTrek Limited. He listened to our needs/wants and found the right car for us. Anna Robles, the General Manager was even more attentive to r 2022 CrossTrek Limited. He listened to our needs/wants and found the right car for us. Anna Robles, the General Manager was even more attentive to resolve an issue we had. she responded promptly to our email and resolved the issue within a few hours--she is excellent! More
by alexannazuniga
November 30, 2024
Came inside on a very busy Black Friday. Edgar was very personable and made the buying experience seamless and enjoyable. Edgar was very personable and made the buying experience seamless and enjoyable. More
by Jacob H
Employees Worked With
November 23, 2024
Great service the wait time was quick and my car was washed and vacuumed inside washed and vacuumed inside More
by Harlo2harlo
Employees Worked With
