Back

Sierra Motors

Ottawa, IL

4.2
27 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
Contact Dealership

510 E Norris Dr

Ottawa, IL

61350

Directions

By Type

Showing 27 reviews

March 12, 2024

Robert was very helpful to find my family a new suv. His knowledge and kindness was appreciated. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Honiotes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Bystra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximillian Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Struck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Flerlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Ceja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lang
Mar 13, 2024 -

Sierra Motors responded

I'm thrilled to hear that Robert provided such helpful assistance in finding your family a new SUV. It's always reassuring to work with someone who not only possesses knowledge about the vehicles but also demonstrates kindness and understanding throughout the process.

March 03, 2024

Excellent help finding me a new vehicle that fit my needs! I will be back! Thank you for the help! More

by Chelsie
Recommend Dealer
Yes
Employees Worked With
Robert Flerlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Sierra Motors responded

I'm thrilled to hear that you had such a positive experience finding the perfect vehicle to fit your needs! Providing excellent assistance and ensuring that customers find exactly what they're looking for is always our top priority.

March 03, 2024

Robert was a great salesman! I have bought 3 cars and I will be back! I have had such a great experience and I’m a very happy customer! Thank you Robert More

by Lexi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Flerlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Sierra Motors responded

It's fantastic to hear that Robert has provided such exceptional service, making your car-buying experiences memorable and enjoyable! The fact that you've returned three times speaks volumes about the level of satisfaction you've experienced with him. Thank you for sharing your positive feedback.

March 03, 2024

Robert is a very professional salesman that is knowledgeable about vehicles and respectable to customers! If you are looking for a fast and easy car buying experience, ask for Robert! More

by Alex Shanley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Flerlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Sierra Motors responded

It's great to hear such high praise for Robert! A professional salesman who is both knowledgeable about vehicles and respectful to customers can truly make all the difference in the car-buying process. It's clear that Robert's dedication to providing excellent service shines through, and his ability to make the experience fast and easy is undoubtedly appreciated by many. Thank you for sharing your positive experience.

March 02, 2024

We have purchased many vehicles from Robert and have always received excellent service from him. I recommend him to family and friends that are looking to buy a vehicle. Robert always goes above and bey More

by JMitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Flerlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Sierra Motors responded

Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that Robert has consistently provided you with excellent service throughout your vehicle purchases. Going above and beyond to assist both before and after the sale is something we take pride in, and we're glad that Robert has exemplified this commitment. Your recommendation to family and friends means a lot to us, and we look forward to continuing to serve you.

March 02, 2024

I have a neutral 3 star rating for the motor mall. Ive never bought from that store own3d by Bill walsh. I refuse to gloat on anything in a negative or positive way. I'm here for the sales man who sol More

by Hyperactive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Flerlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Sierra Motors responded

Thank you for taking the time to share your feedback. We appreciate your honesty and understand your desire to provide a neutral rating. It's great to hear that you've had excellent service from the salesperson who sold you three cars from another location. We strive to maintain high standards of service across all our locations, and we're glad that your experience with our salesperson was positive.

March 01, 2024

Robert has helped me buy two different vehicles. He was transparent informative and helpful. He also worked dillegently to find the vehicles for me! More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Flerlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Sierra Motors responded

I'm thrilled to hear about your positive experience with Robert! It sounds like he went above and beyond to ensure you found the perfect vehicles. His transparency, informative nature, and dedication to helping you find what you needed are truly commendable traits in a professional.

May 22, 2023

I always purchase new cars online. The usv I was looking was not available by the dealership but @craig & George located the my car which had all options ana color I was looking. The s More

by Nick Katribesis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig. & @George
May 22, 2023 -

Nick Katribesis responded

Best service

May 24, 2023 -

Sierra Motors responded

Hi Nick, We appreciate you taking the time to leave Craig, George, and the team your five-star review! We're glad you found a great vehicle and appreciate you giving us a chance to earn your business! Thank you! - Sierra Motors Chrysler Dodge Jeep Ram

February 04, 2023

Buyer beware! We are life long Volkswagen customers. My wife and I flew from South Carolina to purchase a new 2022 Volkswagen mk8 GTI from Sierra Volkswagen. We p More

by Chrismay228
Recommend Dealer
No
Employees Worked With
George
Feb 15, 2023 -

Sierra Motors responded

Thank you for reaching out. We sincerely apologize for your dissatisfaction. Please don't hesitate to reach out directly if you'd like to go over the situation in greater detail. Thanks again, George Honiotes - General Manager - (815) 433-1666

December 09, 2022

I recently purchased 2011 CTS coupe from Sierra Motors Ottawa it needed some body work done right side quarter panel was repaired and looked good left side quarter panel was repaired was not acceptable bu More

by christmanns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
max, salesman
Dec 12, 2022 -

Sierra Motors responded

I’m sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, would like to discuss your visit further. Would you consider giving me a call? Thank you, George Honiotes - General Manager - (815) 433-1666

1