Sierra INFINITI of Duarte - Service Center
Duarte, CA
136 Reviews of Sierra INFINITI of Duarte - Service Center
Edward Gutierrez is a very conscientious Service Advisor and the entire Service Center is truly wonderful. The service is prompt and efficient and I will continue to always take my Nissan Kicks here to be t and the entire Service Center is truly wonderful. The service is prompt and efficient and I will continue to always take my Nissan Kicks here to be taken care of. More
Felipe was extremely pushy and argued when I turned down service. My car was bought brand new and only had 15k miles on it and he was saying my brake fluid was in the red when he didn't even see it. He didn service. My car was bought brand new and only had 15k miles on it and he was saying my brake fluid was in the red when he didn't even see it. He didn't let me sign anything or see a summary if what they were doing to my car either UNTIL he made me pay. When I asked for a summary paper at the end, with the pictures he argued against it and when he eventually was getting it for me, was MAKING IT UP on his computer, I saw him. He made up how my brake fluid was in the red at 15k miles...not possible. I filed a corporate complaint and will not be returning here. He was completely unprofessional. I expect to hear from a manager. More
Everyone was very helpful, polite and punctual great service. Being an auto collision repair, I noticed the quality of service, very grateful. Will definitely schedule my next maintenance here. service. Being an auto collision repair, I noticed the quality of service, very grateful. Will definitely schedule my next maintenance here. More