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Sierra INFINITI of Duarte - Service Center

Duarte, CA

4.7
136 Reviews
Call Service Center (626) 231-0926

136 Reviews of Sierra INFINITI of Duarte - Service Center

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August 01, 2023

Very pleased with my service manager. He solved my issue with my new car. Very satisfied More

by GREGEDELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Aug 04, 2023 -

Sierra INFINITI of Duarte responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

August 01, 2023

Happy that they are open on Saturdays, it’s convenient for my work schedule always. Felipe is kind, friendly, and transparent about the help he gives. 10/10 More

by jnobou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
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Aug 04, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 30, 2023

Edward Gutierres, my Service Advisor for almost a decade and Stephanie displayed exceptional customer service skills with me on my visit on July 27th. They are true Professionals in their respective fields. More

by mustang65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 30, 2023

Edward Gutierres, my Service Advisor for almost a decade and Stephanie displayed exceptional customer service skills with me on my visit on July 27th. They are true Professionals in their respective fields. More

by mustang65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 27, 2023

Service department it’s always professional people helping me it’s my favorite dealer on the area More

by CARLOSTALAVERA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 31, 2023 -

Sierra INFINITI of Duarte responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 25, 2023

thank you Edward for updating me on the services my car needs, and also helping me prioritize what is needed at that moment. see you in three months More

by alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward G.
Report | Print
Jul 28, 2023 -

Sierra INFINITI of Duarte responded

Thank you for taking the time to write this review. I am pleased to hear that Edward was able to provide an efficient and overall positive experience. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 23, 2023

I always great customer assistance when I bring my vehicle in for service by Edward G More

by CarlW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Gutierrez
Report | Print
Jul 26, 2023 -

Sierra INFINITI of Duarte responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 22, 2023

Service was great! ! Made it very easy for me. Edward is doing a fantastic job! Thank you More

by C.GALVAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Sierra INFINITI of Duarte responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 19, 2023

I will recommend Duarte Nissan to all my family and friends If they can help me they can help anybody. Thank you Duarte Nissan. More

by Abbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Sierra INFINITI of Duarte responded

Abbey, I cannot thank you enough for your wonderful review of Nissan of Duarte and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 14, 2023

I am very pleased to say that this service was a really good one. The last few service visits have been kind of awful. The difference was that the person that greeted me was Edward. He was wonderful and sa More

by ANDIECOHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Gutierrez
Report | Print
Jul 19, 2023 -

Sierra INFINITI of Duarte responded

Thank you for taking the time to write this review. I am pleased to hear that Edward was able to provide an efficient and overall positive experience. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

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