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Sierra Honda - Service Center

Monrovia, CA

4.8
850 Reviews
Call Service Center (626) 879-2934

850 Reviews of Sierra Honda - Service Center

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October 24, 2024

Everything went well for this service check. Kevin is very thorough. Billy actually helped check me in for the appointment but Kevin followed up with me and oversaw the service visit. Was glad More

by scotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Sierra Honda responded

Scotts, we appreciate your 5 stars for Kevin and Billy! Thank you for taking a moment to share the highlights of this service visit. We're happy to be your #1 choice for service.

October 23, 2024

Everyone was professional and friendly. Excellent service. I would highly recommend to everyone . Service was quick. More

by VALLIN.ADRIENNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Sierra Honda responded

That's awesome! Thank you for always trusting the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

October 22, 2024

Kevin followed up with the results on time. . good customer service ..gave me discount with my car rental More

by louiesalinda76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Sierra Honda responded

Thank you for sharing the highlights of your service visit conducted by Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to working with you again!

October 22, 2024

Great experience! ! Adam was very attentive and informative. The technician took great care of our car. The car wash was a great and appreciated touch. More

by SUMAJWARMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Sierra Honda responded

Thank you for your terrific review of Adam and the Sierra Honda service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been helped by our awesome team. Safe travels until next time!

October 21, 2024

I received Excellent customer service from employee Robert Pastor. He was very helpful and explained in detail all questions that I asked him. More

by garycwash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pastor
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Oct 21, 2024 -

Sierra Honda responded

Gary, thank you for your trust in our service team! We're happy Robert provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 20, 2024

Service Advisors are excellent. The work is always at the expected high level of professionalism. Disappointed that the customer waiting area does not reflect the high level of exce More

by gpaccere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Sierra Honda responded

Thank you for sharing your feedback on this visit! We're so happy you enjoyed working with our service team, and we appreciate your business. There's a lot of anticipation among the team for our new customer lounge in the future. We hope you get to see it soon!

October 20, 2024

I’m asking for a fast service and was really fast , great help from Adam! More

by VICTORCAMACHO716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit with Adam! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

October 20, 2024

Very pleased with the service. The team finished earlier than expected. In and out! Thank you. More

by DHELENA125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
Report | Print
Oct 21, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

October 20, 2024

Always amazing customer service and support as usual. Yessi answers all my questions and makes sure she meets all her clients needs. Sierra honda's customer service from vehicle purchase to service depar More

by BXL093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Oct 21, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Yessi! Yessi is the consummate advocate for our guests, and we're pleased she has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Sierra Honda for the best service!

October 19, 2024

Excellent customer service. Kevin takes the time to patiently and respectfully listen to any concerns or questions I may have. He provides detailed information. Other employees More

by Globarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Sierra Honda responded

We're happy you enjoyed another accommodating and thorough visit with Kevin! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

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