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Sierra Honda - Service Center

Monrovia, CA

4.8
653 Reviews

653 Reviews of Sierra Honda - Service Center

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July 30, 2024

F fast Great Professional Courteous Helpful Quick Responsive Communicated Took action Good work! Definitely take it back More

by RENEPADILLARV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Sierra Honda responded

Thank you for your positive review, Rene! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

July 29, 2024

Kevin was amazing. He was kind, helpful and attentive to my needs. He was very pleasant to work with and made sure I understood the entire process. More

by waremd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Sierra Honda responded

Thank you for recognizing Kevin's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Kevin and the Sierra Honda team may serve you.

July 29, 2024

Definitely a great dealership with some of the best customer service. The time is taken to really speak with you about your car and the service, it's truly appreciated. 5 star service. More

by Ljnsocal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for your automotive needs!

July 28, 2024

Yessi was very helpful and thorough with the process of coordinating the service needed for my car. Would recommend going to her for help. More

by MARTIN.PADUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jul 29, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance, Martin! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

July 27, 2024

Service department is very fast and courteous. They got my car serviced in less than 2 hours. More

by gmozer83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know we're succeeding at that!

July 26, 2024

Great experience at this dealership with my service request for an oil change and other things More

by LOPEZJOSEG97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert service department 5 stars
Jul 29, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

July 26, 2024

They are helpful when you drive in and process the paperwork efficiently. Kevin always is pleasant and helpful. He follows through and takes care of the needs of my car. I am very please to work w More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Sierra Honda responded

Annie, thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Sierra Honda!

July 26, 2024

Sales person replied to my questions in a timely matter. I was also able to start the resolution to my issue quickly. More

by KEVYNU
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Sierra Honda responded

Thank you for letting us know how satisfied you were with the prompt service our team provided for you. We appreciate your business, as well as your feedback, and hope to continue to being of service to you for years to come.

July 26, 2024

Great responsive staff who take the responsibility to get things don in a timely manner. More

by RB.SWAN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Sierra Honda responded

RB, thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

July 25, 2024

Billy Tam was amazing and expedited my service so I was in and out of there within 30 min for a new tire. These guys are great at what they do. More

by laurenmkkl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jul 25, 2024 -

Sierra Honda responded

Lauren, Thank you for leaving Billy this incredible review! We are glad to hear that Billy took first class service of you and your automotive needs. We are happy to know that he was amazing and expedited your service. Please do not hesitate to let us know how we may be of further service to you.

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