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Sierra Chevrolet of Monrovia

Monrovia, CA

4.7
945 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 945 reviews

October 30, 2024

The service advisor is not proactive in letting me know what is happening with my vehicle. I have to reach out every time to get an update. Luckily the manager explained everything to me at the end after I More

by TSEDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We understand your concerns regarding communication during your vehicle's service at Sierra Chevrolet. It's essential for us to keep our customers informed, and we appreciate you bringing this to our attention. We’re glad our manager was able to provide you with the information you needed. If you have any further concerns or would like to discuss your experience, please don’t hesitate to reach out. Your satisfaction is important to us. Sincerely, The Sierra Chevrolet Team

October 30, 2024

Very good vehicles, very poor service. The communication between client and sales needs to drastically improve. Brand new vehicle was on shop for 7 days. Unless i contact someone, no one w More

by Miguel Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elliott
Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Miguel. We appreciate your comments regarding the quality of our vehicles at Sierra Chevrolet. Our team values your input and will work on enhancing our communication processes. Thank you for bringing this to our attention. Sincerely, The Sierra Chevrolet Team

October 30, 2024

Never a bad experience when I go to Sierra Chevrolet. Staff is always great! 10/10 would always recommend More

by eramirez822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had great experiences at Sierra Chevrolet. Our staff appreciates your kind words, and we look forward to welcoming you back in the future. Don't hesitate to share your experience with others! Sincerely, The Sierra Chevrolet Team

October 29, 2024

Great service and the transaction was quick and easy. Andrew Lisk did a great job! More

by BUZZ1361
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us at Sierra Chevrolet and that Andrew provided excellent service. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 28, 2024

Service was very good and delivered on time as promised. Building construction was a bit inconvenient. More

by JUAN.M.RAYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you experienced good service and that we delivered on time as promised. We also appreciate your understanding regarding the building construction inconveniences. Your satisfaction is important to us at Sierra Chevrolet, and we look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 28, 2024

I had an outstanding experience working with Tammy Ranville, the Commercial Vehicle Sales Representative at Sierra Chevrolet of Monrovia. Tammy went above and beyond to secure the ideal 2023 stake-bed More

by ksingleton2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Johansing, Director, Fleet & Commercial
Oct 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Ken, for your wonderful review! We're thrilled to hear about your outstanding experience with Tammy and how she was able to help you secure the ideal 2023 stake-bed vehicle for the Monrovia Unified School District Food Services Department. It’s fantastic to know that her commitment to providing knowledgeable and responsive service made your purchasing process seamless and rewarding. Your recommendation means a lot to us at Sierra Chevrolet, and we can't wait to assist you again in the future! Sincerely, The Sierra Chevrolet Team

October 27, 2024

Great service from the sales dept Tammy & Jack always makes it a pleasure that’s why ive been doing business with Sierra for 24 years. Thank you More

by brian@bp-airhvac.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy, Jack & JC from Sierra Truck
Oct 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that you’ve had great experiences with Tammy and Jack at Sierra Chevrolet. Your loyalty over the past 24 years means a lot to us. We look forward to continuing to serve you in the future! Sincerely, The Sierra Chevrolet Team

October 27, 2024

good service and good communication. Service was prompt and I was notified about my car being done in a timely manner. More

by Tran.may0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you experienced good service and communication at Sierra Chevrolet. Timely updates about your vehicle are important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 26, 2024

Quick, friendly and professional service. So, highly recommend leasing or buying a car with SIERRA CHEVROLET OF MONROVIA. More

by Hovhannes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NIKHIL AHUJA
Oct 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a quick, friendly, and professional experience with us at Sierra Chevrolet. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 26, 2024

Took my Silverado for a diagnostic there service is great when it’s time for maintenance or simply an oil change or any work that needs to be done Chevy gots you covered you can count on reliable service… More

by ADRIAN.RIVERA357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Oct 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that your experience with our service department at Sierra Chevrolet was great, especially for your Silverado's diagnostic and maintenance needs. We strive to provide reliable service and it's fantastic to know we've met your expectations. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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