Sierra Chevrolet of Monrovia

Look - the service folks were all great. Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses / compensation are tied to these ratings so I'm putting 5 stars, but ultimately I wouldn't recommend this service center. The problem is the pricing and overall service quality. Sierra Chevrolet is easily 50% more expensive than even other local Chevrolet dealerships. I typically go to El Camino Real in MPK. They have clear pricing / bundled service specials. Oil change, multi-point inspection, fluid top-off, tire rotation. It cost $156 here, and I've never seen it more that $70 at the other location. I'd guess in today's world MAYBE that's $120 with inflation or whatever. The labor quote of like $250/hr at Sierra is what I think makes the difference. I've never seen a spark plug changeout quoted for $650 before; that's insane. All that said -- for convenience, I was happy to pay the premium -- had business in the area. But this location didn't even inflate my tires to factory-recommended PSI, which I would think is standard. It didn't give a color-coded printout of vehicle parts / assessed quality. I suspect tire rotation wasn't done because the PSI ratings on each tire matched exactly what they were on each wheel when I left it. I received paperwork saying CA law requires that they inflate the tires as well? And for general record: El Camino Real -- cheaper, they also wash the freaking car, which I'd never expected but was a nice touch, and they've never missed something small like inflating tires. More

Muy complacido con el servicio Un trato excelente encontré lo que yo buscaba . El consencionario #1 ❤️ encontré lo que yo buscaba . El consencionario #1 ❤️ More

The staff are very professional and friendly. I got the Equinox Activ with ease with no haggling. This is the second time i bought my car here and I highly recommend to get yours at this dealersh I got the Equinox Activ with ease with no haggling. This is the second time i bought my car here and I highly recommend to get yours at this dealership. Thanks to Edwin, Nicholas and the finance manager! More

Excellent service, discounts were met and our cars were clean. Service was done in a timely manner clean. Service was done in a timely manner More

Tanya is always able to quickly and professionally book my car in for a service! my car in for a service! More

Great customer service. Alfonso Hernandez great sales professional.Very friendly a lot of knowledge. Went through the car and how everything works and let me I can call hem a Alfonso Hernandez great sales professional.Very friendly a lot of knowledge. Went through the car and how everything works and let me I can call hem anytime. More

My service rep Joe has always been a huge help to me and my husband anytime we bring our car in. He answers our concerns, offer suggestions and on this particular day assisted me with Sunbit app to pay for my husband anytime we bring our car in. He answers our concerns, offer suggestions and on this particular day assisted me with Sunbit app to pay for my service. More

Tammy is a rock star. She always goes out of her way to make seamless transitions. She always goes out of her way to make seamless transitions. More

I can’t thank the team enough at Sierra Chevrolet for what they did in order to get the truck I wanted at phenomenal deal, on top of taking in my trade. This group works hard to make sure you’re happy. 1 what they did in order to get the truck I wanted at phenomenal deal, on top of taking in my trade. This group works hard to make sure you’re happy. 110% would recommend Sierra Chevrolet for your next vehicle. Thank you to Nick Scammacca, Rudy, Nick in F&I and of course Big GM Mike. More

Joe Jimenez is the best. He always takes care of my service needs! Thank you! He always takes care of my service needs! Thank you! More