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Sierra Chevrolet of Monrovia

Monrovia, CA

4.7
945 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 945 reviews

November 07, 2024

Jeremey helped me out on a silverado I had issues with. He was very helpful, efficient, and answered all my questions accordingly. More

by LALIGUTIERREZ85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Jeremey at Sierra Chevrolet. It's great to know he was able to assist you efficiently with your Silverado and address all your questions. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

November 05, 2024

Shawn, associate assigned to me gave an excellent and very satisfied customer service, deserved a 5 star ratings More

by JOEL.ILARDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words about the exceptional service you received! We’re thrilled to hear that you had a great experience at Sierra Chevrolet. Our team strives to provide the best for our customers, and we appreciate your recognition. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

November 05, 2024

The dealership experience was average, nothing special about it. Most of the negotiation was done over the phone for me. I hoped going through Costco Auto program would remove the hassle of back and forth More

by satishsadhu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick, J C
Nov 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear you are happy with your Chevy Traverse Z71. We understand your concerns regarding the Costco Auto program and the challenges you faced during the process. We strive to provide our customers with a seamless experience, and it's disappointing to learn that we fell short of your expectations in some areas. If there's anything specific you would like to discuss further or if you have additional feedback to share, please feel free to contact us directly. We value your input and aim to improve moving forward. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

November 04, 2024

Excellent customer service. Genuine employees that care about the consumer and try to give the best deal. More

by Jhovanny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback about the genuine care and excellent service provided by our team at Sierra Chevrolet. We strive to ensure our customers receive the best deals possible. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

November 04, 2024

Marvin was super helpful, answered any question I had. Highly recommended him and his service More

by Franky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Franky, for your wonderful review! We’re so glad to hear that you found our service helpful and that Marvin was able to assist with your questions. Your recommendation means a lot to us at Sierra Chevrolet. We look forward to seeing you next time! Sincerely, The Sierra Chevrolet Team

November 03, 2024

Great customer service and quick turnaround. Great service and will return for continued service of my car. More

by larryayon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your feedback and are thrilled to hear that you experienced great customer service and a quick turnaround at Sierra Chevrolet. We look forward to seeing you again for your car's continued service! Sincerely, The Sierra Chevrolet Team

November 01, 2024

left car for 3 days and nothing was done . my service advisor wasted my time for 3 days. More

by waiyanmin.lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jeremy
Nov 04, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your frustration about the delay in service for your vehicle at Sierra Chevrolet. Your feedback is important, and we encourage you to reach out to us directly so we can address your concerns and work towards a resolution. We appreciate your feedback and hope to improve your experience in the future. Sincerely, The Sierra Chevrolet Team

October 31, 2024

The dealer was in a good location and easy to find. A bit far from my house but closer to my office. They had a good selection of Bolts and new cars as well. They were going through remodeling and I’m More

by Top Cat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Cardiel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you found Sierra Chevrolet easy to locate and appreciated our selection of Bolts and new cars. We are indeed excited about the remodeling and can't wait to unveil our updated showroom. If you have any further questions or need assistance, please don’t hesitate to reach out to us. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

October 31, 2024

The dealership is v professional who would help you in every manner to give you good deal. Thank you team !!! More

by Mish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin, Nikhil
Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review, Mish! We truly appreciate your kind words about our team's professionalism and commitment to helping you find a great deal. At Sierra Chevrolet, we strive to provide exceptional service, and we’re glad to hear you had a positive experience. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 30, 2024

The dealership helped me to get the repair done on time. The repair was done right. More

by DANLONG444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We’re glad to hear that your repair was completed on time and to your satisfaction. At Sierra Chevrolet, we aim to provide quality service, and it’s wonderful to know we met your expectations. If you need anything else or have questions in the future, feel free to reach out. We look forward to assisting you again! Sincerely, The Sierra Chevrolet Team

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