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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
985 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 985 reviews

July 09, 2024

I have been purchasing crew trucks from this dealership for about 4 years. I have mostly work with Tim Gavern and his service has been above and beyond. The overall dealership has been very good to work More

by rlindholm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Gavern
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Jul 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for the purchase of your crew trucks for the past 4 years, we appreciate your loyalty. We're thrilled to hear that Tim has provided you with exceptional service. We're here to assist you with all your automotive needs and look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

July 08, 2024

Tanya Ruiz is the best! She really knows her stuff. I appreciate her explanation of my questions. She is helpful from start to finish More

by pacea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with us at Sierra Chevrolet! We're thrilled to hear that Tanya provided excellent service and answered all your questions. We pride ourselves on knowledgeable and helpful staff like Tanya. We look forward to welcoming you back for your next vehicle needs. See you soon! Sincerely, The Sierra Chevrolet Team

July 07, 2024

So welcoming! Friendly more than we want you to buy they were genuinely nice people! More

by woodstim84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The document signing guy 5 stars
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Jul 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the positive review! We appreciate your kind words about our team at Sierra Chevrolet. We aim to provide a welcoming and friendly experience for all our customers. We look forward to being of service to you again in the future! Sincerely, The Sierra Chevrolet Team

July 07, 2024

Every member of staff made me feel welcome. I truly believe that each one was dedicated to superior service. More

by Baileyduggan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Jul 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet, Bailey. We're thrilled to hear you received superior service from every staff member. We appreciate your kind words and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

July 06, 2024

Took my vehicle in for service. 15,000 mile. Vehicle was completed in time promised. Had the cabin filter replaced but left the supporting cover off. It was let on the dashboard. Th More

by CHRISCOURT677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your 15,000-mile service, Chris. We appreciate your valuable feedback regarding the cabin filter cover and the interior smell. We take your comments seriously and would like to further discuss your experience to ensure your complete satisfaction. Please feel free to contact us at your convenience. We look forward to the opportunity to address your concerns. Sincerely, The Sierra Chevrolet Team

July 04, 2024

Any way you can choose -5 star Review? Worst experience ever at a dealership service department. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Orellana
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback with us, Art. We understand your experience was less than satisfactory. If you would like to discuss this further, please feel free to reach out to Sierra Chevrolet directly. We appreciate your feedback. Sincerely, The Sierra Chevrolet Team

July 04, 2024

Always get great service whenever I go in for maintenance. All staff has great customer service More

by ERIKGARCIA350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Jul 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your maintenance needs, Erik! We are delighted to hear about your positive experience with our staff and service. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Drive safely! Sincerely, The Sierra Chevrolet Team

July 01, 2024

The men working there were honest and genuine. I appreciate that as salesmen they cut out the hassle More

by amandayabs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Amanda, for recognizing Sierra Chevrolet's commitment to honesty and authenticity. We value your feedback and are delighted that our team was able to provide you with a hassle-free experience. We appreciate your business and look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

July 01, 2024

They did everything I asked for and were very informative about everything they did. Thank you. More

by earmas1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet, we appreciate your positive review and are glad to hear that we were able to meet your needs and provide informative service. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

July 01, 2024

Only complaint I have about this dealership was the lack of parking due to the construction that is being done on their building. Would have been a 5 star rating otherwise. More

by charlie.shirk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Cardiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet, we appreciate your feedback, Charlie. We understand the inconvenience caused by the construction affecting parking. We hope to welcome you back for a 5-star experience next time once construction is finished. Thank you. Sincerely, The Sierra Chevrolet Team

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