Baxter Chrysler Jeep Dodge Lincoln - Service Center
Lincoln, NE
143 Reviews of Baxter Chrysler Jeep Dodge Lincoln - Service Center
The absolute best part of this trip was the Customer Service Representative, Cody. He is absolutely great!!! He makes this facility look great. Cody took care of my every concern, and arranged for tr Service Representative, Cody. He is absolutely great!!! He makes this facility look great. Cody took care of my every concern, and arranged for transportation for me... More
Visited for an oil change for the first time since Sid Dillion took over from Baxter, everything was fine except a couple problems, first oil dripped on my garage floor for 2 days after the oil change, ne Dillion took over from Baxter, everything was fine except a couple problems, first oil dripped on my garage floor for 2 days after the oil change, never had this problem with Baxter. Second, not sure the power steering fluid was checked as it is right at or just below minimum level. More
Since taking over from Baxter Chrysler, Sid Dillon has upped the game significantly at this dealership. I would especially like to point out the diligence of a young woman named Jasmine, who I witnessed upped the game significantly at this dealership. I would especially like to point out the diligence of a young woman named Jasmine, who I witnessed personally checking on the service of my automobile. A vast improvement over the slack-jawed techs who seemed clueless about even the most menial of tasks, like wiping off dripping oil from frame members. More
My service advisor, Chris, has been a rockstar and always calls with updates on what's going on. A lot of the issues I am having is parts availability, but I realize that's out of their control. So far I hav calls with updates on what's going on. A lot of the issues I am having is parts availability, but I realize that's out of their control. So far I have been happy with the service provided. More
Checking in was pleasant and thorough. Everything they were going to do was explained including an estimate time of completion and cost. They offered to take me home or to get something t Everything they were going to do was explained including an estimate time of completion and cost. They offered to take me home or to get something to eat while I waited. They finished before the estimated time and called me and explained what was done, less time and less cost. More
It takes 2 + weeks to get an appointment which is a little frustrating since my Wranger 4 xe is only 4 months old and this will be the second time it has to visit the dealership. Not their issue, I'm little frustrating since my Wranger 4 xe is only 4 months old and this will be the second time it has to visit the dealership. Not their issue, I'm sure it's a manufacturing defect. Cody was good to work with, I just wish I didn't have to keep going back. More