Baxter Chrysler Jeep Dodge Lincoln - Service Center
Lincoln, NE
137 Reviews of Baxter Chrysler Jeep Dodge Lincoln - Service Center
My service advisor, Chris, has been a rockstar and always calls with updates on what's going on. A lot of the issues I am having is parts availability, but I realize that's out of their control. So far I hav calls with updates on what's going on. A lot of the issues I am having is parts availability, but I realize that's out of their control. So far I have been happy with the service provided. More
Checking in was pleasant and thorough. Everything they were going to do was explained including an estimate time of completion and cost. They offered to take me home or to get something t Everything they were going to do was explained including an estimate time of completion and cost. They offered to take me home or to get something to eat while I waited. They finished before the estimated time and called me and explained what was done, less time and less cost. More
It takes 2 + weeks to get an appointment which is a little frustrating since my Wranger 4 xe is only 4 months old and this will be the second time it has to visit the dealership. Not their issue, I'm little frustrating since my Wranger 4 xe is only 4 months old and this will be the second time it has to visit the dealership. Not their issue, I'm sure it's a manufacturing defect. Cody was good to work with, I just wish I didn't have to keep going back. More
Writing this review with a small conflict. I have been going to this dealer since 2017 for service on my RAM. I still recommend them for service as all the staff is the same. Since new owne I have been going to this dealer since 2017 for service on my RAM. I still recommend them for service as all the staff is the same. Since new ownership the price for my service went up 45% even with my discount that I was given from the mail. I fully understand that everything has gone up in price since 2020 etc. However when I went to pay and asked about it all I got was yea well sorry. I feel as if I was just brushed to the side. Sid Dillon Ram will get another chance but remember even though the care business is booming we do have a choice where we can go. Actual service is 5 stars The price and way it was handled is 2 stars. More
Repaired the problems on the first trip. Cody was excellent and provided good updates during the process. I will be visiting this service center again when the need arises. Cody was excellent and provided good updates during the process. I will be visiting this service center again when the need arises. More
I have had issues with our 2021 Jeep Grand Cherokee L and it's been a long process to find and hopefully take care of the issue. But my service advisor Chris and Andy the Service Manager and a couple of oth it's been a long process to find and hopefully take care of the issue. But my service advisor Chris and Andy the Service Manager and a couple of others have been excellent as we worked through the frustrating process of finding and fixing the issue. More
Since dealership changed hands service has gone down the tube prices have increased they no longer offer conventional oil packages will not be returning Sid Dillion has a stick up there xxx not a people fri tube prices have increased they no longer offer conventional oil packages will not be returning Sid Dillion has a stick up there xxx not a people friendly dealership anymore More