Sid Dillon CDJR Fiat of Lincoln

I first called the dealership and the other voice on the line seemed very excited to answer all my questions,her name was Amber. When my husband passed away I did not want to sell his Jeep. I called to see line seemed very excited to answer all my questions,her name was Amber. When my husband passed away I did not want to sell his Jeep. I called to see what my options were, after Amber sat and listened to my concerns (bless her little heart) I drove to Lincoln to Performance Jeep Dodge. My first option was Woodhouse, but after speaking with her she was going to be my first and only stop. Since I bought my New Jeep, Amber would call me and say I think its time for an oil change, and so it was 3,000 miles later.Further more, now that she's working in their Collision Center, she even has given me a touch up paint bottle. More

Overall, I've was extremely satisfied. I did not feel pressured at any point during the sales process. Performance Dodge worked hard for my business, got me the deal I wanted and even accommodated a cou pressured at any point during the sales process. Performance Dodge worked hard for my business, got me the deal I wanted and even accommodated a couple of pretty specific, special requests. I would've given Customer Service a "5" except that I felt the sales person should have been better informed. He was EXCELLENT to work with, mind you. But he was unaware that Chrysler had a "Limited" edition of the van we were seeking and very misinformed about the options. For example, he stated the optional 4.0 engine got worse gas mileage. Actually, it gets better gas mileage than the standard. He also informed us that the front seats were cooled (as well as heated); when, in fact, they are not. Even as I write this, I realize that it all sounds much worse than it is. He exceeded my expectations in the core aspects of sales in that he was friendly, did not pressure me, was helpful and respectful. He made the process easy. I'm just glad I didn't need to depend on his information during the sales process. More

Jarrod was very knowledgable and helpful. I was contacted quickly but never felt pressured at any time in the process, which I appreciated. He answered all my questions and his supervisor(whose name I forge quickly but never felt pressured at any time in the process, which I appreciated. He answered all my questions and his supervisor(whose name I forget, I'm sorry) was also friendly. I found out after I purchased the car that the wiper blades were degraded and had to buy new ones, they reimbursed me right away. More

I have been very impressed with the level of service that the parts department at this dealership has provided me with over the past few years. I have never had any issues with recieving the wrong items and the parts department at this dealership has provided me with over the past few years. I have never had any issues with recieving the wrong items and they have always been very cooperative when it comes to returning an item that I may have incorrectly ordered and did not need. Wether it is ordering parts over the phone, or communication via email, they are always more than happy to go out of their way and spend time to find information that will make my life easier. More

There were a couple items the dealership informed me I needed to have done on my vehicle. These were under warranty and therefore didn't require any payment. I showed up at the appointed time and Pete m needed to have done on my vehicle. These were under warranty and therefore didn't require any payment. I showed up at the appointed time and Pete met me and looked up the information from the computer that was on record for my vehicle. He was very friendly, courteous, and gave me a time frame that it would take to get the vehicle completed. His estimate was right on target. After the vehicle was completed he went over the ticket, explaining everything that was done and asked me if I had any questions about any of the work that was done. Our goodbyes were made and he thanked me for doing business with him. I appreciated all that Pete did for me. More

I brought my 2007 Dodge Grand Caravan in for an oil change and an electrical issue. Although the van was hooked up to a computer to see what the problem was, nothing was found. When Pete brought me t change and an electrical issue. Although the van was hooked up to a computer to see what the problem was, nothing was found. When Pete brought me the service information, he said to bring it back immediately if it acted up again and they would see what they could find. One Friday afternoon after work, I was on my way home and the electrical problems happened again, so I drove it straight to the Dealership during a blizzard without windshield wipers. As soon as I came and Pete saw the issues I was having, he insisted I take a loaner car home until the problem was figured out and fixed because the van wasn't safe to drive. Turns out when I bought the van from a different out-of-state dealership, I wasn't told of a previous accident that had caused the electrical issues I was now having. Repairs were going to cost close to $2000! After contacting the previous dealership and having them agree to the repairs, Pete was in contact with them and made sure everything was paid for and taken care of. The extra effort Pete went through to get the van fixed was duly noted and very appreciated. I will now have all service work done at Performance Dodge because of having such a positive experience throughout this trying ordeal. More

I just got done with my visit for having my oil changed and service checked on the noise of the underside of my caravan. It turned out to be the same part that was put in 2 years ago with statement i had and service checked on the noise of the underside of my caravan. It turned out to be the same part that was put in 2 years ago with statement i had of low mileage. The best part of this visit was that i did not owe anything for the parts that went bad for the small amount of mileage on the parts that were replaced earlier. With everyone i dealed with that day including the lady in the lube and oil shop, everyone needs to be applauded! A job well done. As you can tell i keep coming back here! More

Our family has purchased 4 new vehicles from Jon over the past few years. We have even recommended him to friends who have purchased vehicles there, from him. Jon not only does a great job with the sales p past few years. We have even recommended him to friends who have purchased vehicles there, from him. Jon not only does a great job with the sales process, but is helpful in making sure our service needs are met. More

I just finished dealing for the 3rd vehicle purchase at Performance and It was all positive. I feel like I received a fair price and very good service. I take my cars to performance for service and repair Performance and It was all positive. I feel like I received a fair price and very good service. I take my cars to performance for service and repairs and will continue to do so as they seem to do a good job in a timely manner. My thanks to Jerry, Neal, and Enrique. I will continue to call on these gentlemen for all my vehicle needs. More

We were very pleased with John. He was personable and easy-going. He also went far in showing us all the features of the different cars. However, we did witness other employees who seemed to exhibit be easy-going. He also went far in showing us all the features of the different cars. However, we did witness other employees who seemed to exhibit behavior ranging from tacky to inappropriate. Overall, the experience was not too painfull although we wish we did not have to spend our entire day there. More