Sid Dillon CDJR Fiat of Lincoln

I brought my 2007 Pacifica in for the scheduled 100,000 mile service. I was able to drop my vehicle off at my convenience and was notified immediately when a non stock part issue arose and was presented wi mile service. I was able to drop my vehicle off at my convenience and was notified immediately when a non stock part issue arose and was presented with my options. Pete went out of his way to ensure my car was completed timely, even after they found the two seals leaking on the drive train. Despite the issue with the part, I was able to pick my children up on time from school with the loaner vehicle Pete ensured I received due to not stocking the one seal. Pete’s willingness to understand my transportation situation and family’s needs, he went out of his way to reduce my stress. I appreciate being treated as a person and not just a number. Your dealership has class and great people. I know Pete did not single handedly accomplish all this himself, my thanks goes out to him and the Service Department as a whole. What a great team, my paper work was ready, the car was clean, and I didn’t have to wait around to be taken care of. Additionally, with my busy schedule and 40 mile commute, Pete was understanding, compassionate, and more than professional. I am looking forward to my next visit to your dealership. Your customer service is top notch in my opinion, and I am not an easy pleaser. Thank you, Jay Brown More

You need to see if you can't clone Andy. Best service representative I've worked with in a long time. From the beginning to the end (it took a while because of parts being ordered) he was considerate and representative I've worked with in a long time. From the beginning to the end (it took a while because of parts being ordered) he was considerate and kind. In addition to the service work done on my car, the detail work done was also extremely good. The last time it was done over a year ago, it was terrible. I'm still angry at myself for actually paying you for the work. I considered having someone else do it, but decided to give you one more chance. I'm glad I did and I'll certainly recommend you in the future. Don't let me down! More

All these guys made getting my lease ready to go alot easier.Andrew & Pete made sure I was taken care of. They were super nice, and understanding to what i needed done! Paul and the guys in the body shop easier.Andrew & Pete made sure I was taken care of. They were super nice, and understanding to what i needed done! Paul and the guys in the body shop buff their hearts out on my super scratched door! They look great now! More

I consider this service as "5 star" because: I walked in from out of town to see if they would help troubleshoot a problem with the hadciapped conversion as it related to the operation of the sliding door o from out of town to see if they would help troubleshoot a problem with the hadciapped conversion as it related to the operation of the sliding door on my Chrylser Town and Country. They agreed to help look into the problem and since we (my wife was in a motorized wheelchair) they scheduled the vehicle for service at once. This was covered by warranty. They not only did the required work but also did a courtsey inspection of the complete vehicle and answered questions that I had about checking the transmission fluid and LOF service. Everyone that I spoke to was very courteous and willing to do whatever was necessary to assist us. They even went so far as to move the vehicle closer to the building to accomodate my wifes disability. Truly a "5 star" service. Thanks them for me. Bob Courtney 1634 Juniper Avenue Crete, NE 68333 More

I have never bought a vehicle from Performance Dodge, but we were treated like life long customers. They gave us a loaner car to use and have been nothing short of amazing thru the whole process. Im usually we were treated like life long customers. They gave us a loaner car to use and have been nothing short of amazing thru the whole process. Im usually filling these things out for a bad reason but this was the best experience I have ever had at a car dealership. I will most definitely be looking this place up for our next vehicle purchase. I didn't think this type of service existed any longer but they have proven me wrong. Seriously if anyone is contemplating where to get there car fixed or serviced this is the place. I know this might sound a little to good to be true but give them a try and you will see! More

I came to your service department because I had a low groaning noise in the steering.I was told to bring the car in later and leave it overnight. The service technician found and repaired the problem and groaning noise in the steering.I was told to bring the car in later and leave it overnight. The service technician found and repaired the problem and also took care of a recall which I was not aware of. Everyone I dealt with was courteous and professional. More

had a transmission oil leak on my 2008 dodge ram 1500, went to performance dodge and talked with my service consultant mr andy staehr, the repair was completed on time,got to meet the tech that worked on went to performance dodge and talked with my service consultant mr andy staehr, the repair was completed on time,got to meet the tech that worked on my truck, another great experience, job well done by all that touched the truck, andy alway's keep me informed, and well taken care of. thank's to all-larry j More

Service Department goes above and beyond! On a recall they stated would take 3 hours so I planned to wait in lobby with book and coffee, being from out of town. They found another active recall and asked they stated would take 3 hours so I planned to wait in lobby with book and coffee, being from out of town. They found another active recall and asked if I minded if they completed this recall at same time. After 1 1/2 hours, Pete Gascon came over and said my car was done! When I expressed surprise at the speed, he said, "Well, I put 2 guys on it so you wouldn't have to wait so long!". Wonderful! Great service! Great people! More

As soon as I walked in the Service depart. I was immediately approached by Pete. He was very friendly, helpful and efficient. He followed through promptly by calling me back with what they had fou immediately approached by Pete. He was very friendly, helpful and efficient. He followed through promptly by calling me back with what they had found wrong with my jeep. He arranged for a car to pick me up at work and met me as I arrived at the dealer ship. I will come back and ask for Pete. More

I found the dealership to be very cooperative, even when I called long distance to make an appointment for new brake pads. They were prepared for me when I arrived, introduced me to my personal service tech I called long distance to make an appointment for new brake pads. They were prepared for me when I arrived, introduced me to my personal service tech and asked me about what other things were a concern about the car. After I listed the issues I wanted either an estimate or advice about, I was shown to the waiting area, where the courtesy van driver quickly appeared to take me to a place, not my home, but where I needed to be. He was a very personable young man, and drove beautifully. He delivered three of us to the south side of town, and remained cheerful and interesting the entire trip. I was called about midday with information on the issues I had asked about, as well as the brake issue I had come in with. Later in the day I was called to notify me that the car was ready, and when I arrived, everything, including Pete, was there waiting for me. My car was being vacuumed as I approached to take it home. Complete care, in an atmosphere that is clean and well kept, with employees who seem to care about each client. It was a breath of fresh air...and I was prepared to be irritated since I had not chosen this dealership, but was forced to go there by warranty work. I will return. They won me over! More