Sid Dillon CDJR Fiat of Lincoln
Lincoln, NE
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Purchased a new JEEP Wrangler Feb 2010. The zipper track on the back panel of the soft top recently (Mar 2011) separated from the fabric. Went to the service dept. and expected to get the run-around that t on the back panel of the soft top recently (Mar 2011) separated from the fabric. Went to the service dept. and expected to get the run-around that the top wasn't a warranty item or that 'wear and tear' wasn't part of the warranty, etc. At best I hoped they would cover the repair. Four days later, I had a new top installed under warranty - no hassle or BS. From an engineering standpoint (and I'm one) I have to question why a broken zipper would require a top replacement - but I'm not complaining. Have a 2007 JEEP Commander that's been great too. Had a broken tail light lens on it (my fault and not cheap) and they replaced it free after I bought the Wrangler. Want to buy a JEEP, see Mario O. in sales. Need service - see Pete C. Both have been there a while and know their business (as opposed to sales and service reps at other dealerships who were working at Subway the week before). In fact, the Dodge/JEEP guys even went to bat for us with another dealership on our 2009 Toyota Camry that's been nothing but trouble...another review for another day. More
My overall experience at Performance Dodge was very positive. My first contact told me the 2010 Minivans were all sold out, but Troy worked very hard to find us one that we liked at another dealer. In positive. My first contact told me the 2010 Minivans were all sold out, but Troy worked very hard to find us one that we liked at another dealer. In my view, they bent over backwards to get us a vehicle that suited us. My only regret is that I let the finance department talk me into a different finance plan than I wanted. The 2010s were advertised at 0%, but these folks are "good" salesmen, and I let them convince me to buy on a different plan. Oh well, live and learn. Overall I am very pleased and will certainly go back in the future. Myron More
My experience with Troy was very pleasurable. He was very professional and new the answers to every question I asked. I would definitely send numerous customers his way. I really enjoyed my experience with P professional and new the answers to every question I asked. I would definitely send numerous customers his way. I really enjoyed my experience with Performance Dodge of Lincoln and it was in great proportion to everything Troy did. He made my vehicle purchase quick, easy and painless. More
WE FIRST MET TROY IN THE SIDDING BUSINES AND LIKED WHAT HE HAD TO OFFER. HE KNEW HIS PRODUCT AND COULD ANSWER HARD QUESTION THAT MY WIFE AND I HAD. HE WAS ALSO VERY PLEASENT AND DID NOT HARD SELL US. A F HE HAD TO OFFER. HE KNEW HIS PRODUCT AND COULD ANSWER HARD QUESTION THAT MY WIFE AND I HAD. HE WAS ALSO VERY PLEASENT AND DID NOT HARD SELL US. A FEW YEARS WENT BUY AND I HEARD HE HAD SWITCHED JOBS AND WAS SELLING CARS FOR PREFORMANCE DOGE OF LINCON. WE NEEDED A VAN FOR OUR GRANDKIDS WHEN THEY CAME TO SEE US, SO NATURALLY WE WENT TO SEE TROY. HE GOT US A GREAT DEAL ON A TOWN AND COUNTRY THAT THE GRAND KIDS ARE SURE TO ENJOY RIDING IN FOR A LONG TMIE. IT HAD ALL THE OPTIONS WE LIKE AND FOR THE KIDS AS WELL, LIKE A DVD PLAYER AND HEADFONES, HIDE AWAY SEATES FOR STORAGE AND ALARMS FOR BACKING UP. ALL IN ALL, WERE GLAD WE WENT TO SEE TROY AT PERFORMANCE DOGE. HE GAVE US ALOT OF OPTIONS AND WE NAROWED IT DOWN TO THE RIGHT ONE WITH A GREAT PRICE TOO! THANKS TROY, MITCH AND JESSICA ALLEMANG More
I enjoyed working with Troy a lot. He was willing to stay late and help answer any questions I had. I never felt pressured into buying my Jeep and that was the thing I enjoyed most about the purchase e stay late and help answer any questions I had. I never felt pressured into buying my Jeep and that was the thing I enjoyed most about the purchase experience. I would recommend Performance Dodge and Troy specifically to anyone I know!! Thanks for the great experience! More
I stopped in to look at used trucks when I didn't find anything I was interested in Troy showed me some new trucks. I told him I didn't think I could afford a new one and I would keep looking and if anyth anything I was interested in Troy showed me some new trucks. I told him I didn't think I could afford a new one and I would keep looking and if anything came in let me know. Troy was not pushey or did he make me feel like I was wasting his time as some other dealers I have dealt with in the past. A few days later he called me and said they had some good rebates and incentives on the new ones and ask if I would like to come in for a test drive. When I arrived at the dealer he showed me several different trucks and explained some different options we test drove a few and I was very happy with the truck, my wife stopped by after she got off work drove the truck and was very impressed with the way it drove and handled. We left with a new Dodge Ram and are very happy with it. Natalie set us up with a few add ons and a protection plan and was also very pleasant to work with. When dropping off the truck to install add ons, undercoating, etc. they are freindly and have a loaner vehicle waiting for us. The reason I put good on overall experince and price is I would have liked to have got more for my trade but I was still pleased. (I think it's the syndrome of good is good but more is better). We would do buisness with Performance Chrysler, Jeep, and Dodge of Lincoln and Troy in the future when the need arises. Jerry and Sharon More
They had the best price, best inventory, and nicest people I dealt with during my search. I trusted them with my search, and they really pulled through - LOVE the JEEP! This was the easiest car-buyin people I dealt with during my search. I trusted them with my search, and they really pulled through - LOVE the JEEP! This was the easiest car-buying experience I've had, and would highly recommend them to anyone interested in a positive and stress-free experience. More
I knew exactly what I was looking for and the sales rep understood that and didn't bother me with a different purcahase. He answered all my questions on the spot, made me feel comfortable, and helped me pu understood that and didn't bother me with a different purcahase. He answered all my questions on the spot, made me feel comfortable, and helped me purchase my truck when I didn't think I'd get apporved. My overall experience was above expectations and I will refer everyone I know who's looking for a vehicle their way. I've a;ready sent one. More
Troy was very friendly and helpful from the very beginning. After test driving the type of car I was interested in we were able to work with him in finding a used model that was right in my budget. beginning. After test driving the type of car I was interested in we were able to work with him in finding a used model that was right in my budget. He saved me $10,000 by suggesting this used model over a new one. We determined that a new one wasn't in my budget so the used one that I purchased was perfect. Later, Troy even helped to get my trial period of Sirius Satellite Radio set up. Natalie was very helpful in recommending a plan to help protect the interior and exterior of my car. She also responded very quickly to my e-mails regarding a possible customization project for my car. More
I will NEVER do business with them EVER, nor would I recommend them to anyone. My fiance and I went there in Feb. to look for a vehicle, naturally I needed to sleep on it before making a decision. We recommend them to anyone. My fiance and I went there in Feb. to look for a vehicle, naturally I needed to sleep on it before making a decision. We were called at least three times in 4 hours the next day. To make a long story short we ended up purchasing a vehicle and then bringing it back because we were not satisfied. They have a so called "Performance Promise" which is actually not in writing so it's not a guarantee. After hours of arguing with them (Jerry was very rude) we were able to return the vehicle and get our vehicle back, which they were illegally going to pay off. I had a co-signer on my original vehicle and they had no intentions of contacting them. They said the deal was cancelled, but the following week I received a letter from my banking letting me know my car was paid off. So then there was another battle to get the title. Definitely not worth it. More