Sid Dillon CDJR Fiat of Lincoln
Lincoln, NE
Filter Reviews by Keyword
By Type
Showing 249 reviews
I had to have my vehicle towed to dealership after hours. Left information in key drop box. Spoke with Andrew Fujan next day. Vehicle was serviced and needed repair was made same day. Notified by him whe Left information in key drop box. Spoke with Andrew Fujan next day. Vehicle was serviced and needed repair was made same day. Notified by him when work was done, and vehicle ready to be picked up. Always outstanding service, including courteous and knowledgeable assistance. More
We were en route from our home in CO to WI on Sunday, 8/7/11, due to a family medical emergency (95 year old parent had stroke). We were driving our RV built on a Dodge Sprinter platform (Mercedes-Benz 8/7/11, due to a family medical emergency (95 year old parent had stroke). We were driving our RV built on a Dodge Sprinter platform (Mercedes-Benz turbodiesel) when we developed mechanical problems on I-80 just west of Lincoln. Vehicle would not go over about 65mph and could not maintain speed going uphill. Limped into Lincoln and at 7AM the next morning telephoned Performance, explained the circumstances and asked if they could help us. Was told to come right over and talk to service adviser Andrew Fujan. Arrived at Performance about 7:30AM and found Andrew. He assured us that, although all of their Sprinter techs were busy, they would work us in ASAP. I also expressed concern about the food in the RV refrigerator and Andrew assured me they would take care of it. The RV was in a service bay by 8AM. Problem turned out to be a cracked turbo resonator, which was not easy to diagnose and required a step-by-step analysis to detect. Our thanks to technician 464 who was ingenuous enough to put smoke into the intake system to figure out why it wouldn't hold pressure. Andrew was very good about giving us progress reports. The necessary part was in fortunately in stock. We had an extended warranty, Andrew got approval for coverage, and we were back on the road at no charge (other than an air filter that we decided to replace) well before noon. And everything in the refrigerator was still nice and cold. Also, very nice service waiting area, good coffee, and clean restrooms. We were really impressed with Performance! More
Andy was wonderful. I needed some repair work on my door but didn't expect the cost to be so much. Andy checked the record on my car and saw that I had brought it in once before and mentioned an issue with but didn't expect the cost to be so much. Andy checked the record on my car and saw that I had brought it in once before and mentioned an issue with the door. He worked with me and the manger to bring the cost down. He was great, polite and extremely helpful. Thank you Andy and thank you Performance Chysrler. More
Pete gave us excellent customer service and worked well with us. I would recommend him to anyone. He helped us work out an issue we had with Dodge's warranty. We had our brakes on our minivan replaced af with us. I would recommend him to anyone. He helped us work out an issue we had with Dodge's warranty. We had our brakes on our minivan replaced after only 30,000 miles and a couple months over 2 yrs old. I am not sure of the quality of work as of yet. More
I went to the dealership just to look at vehicles, but felt compelled to purchase a new vehicle after I could not pass up such a great deal and friendly customer service and Sales associates! Troy and ass felt compelled to purchase a new vehicle after I could not pass up such a great deal and friendly customer service and Sales associates! Troy and assisted me in finding something that I really liked and was right within my payment plan. I've told all my friends and family about Performance and the people who helped me. I was very grateful to have Troy and Scott work with me to get me into a brand new 2011 Dodge Caliber. I'll be sure to get my wife to go to Performance as well!! More
I knew exactly what I wanted and Troy listened and assisted me in achieving that! His customer service is excellent. He was very courtious and friendly. Working with Troy was a pleasant experience, no assisted me in achieving that! His customer service is excellent. He was very courtious and friendly. Working with Troy was a pleasant experience, not like some salesmen. Troy went above and beyond and treated me with respect from the begining to the end of the purchase process. I didnt feel like I was pressured and I would recommend Troy to anyone!! My overall experience was great because of Troy!! :) More
My wife and I were looking for a vehicle for the farm and were considering both new and used options. Troy found us a new vehicle for less than other dealerships were letting go of used items, without the p were considering both new and used options. Troy found us a new vehicle for less than other dealerships were letting go of used items, without the push to buy. We really appreciate the information he shared with us and the time he gave us to consider our options. More
The experience was good, Troy was able to provide both new and used options and we were able to make a selection and the terms were acceptable. This is our 4th or 5th experience with Performance and we ha new and used options and we were able to make a selection and the terms were acceptable. This is our 4th or 5th experience with Performance and we have been pleased in each shopping and purchase experience. More
My name is Tammy Kenny and on April 5th, 2011 I purchased a 2011 Dodge Avenger. This car has flaws from the factory that Performance Dodge had worked very hard to perfect at their cost. When everything was a 2011 Dodge Avenger. This car has flaws from the factory that Performance Dodge had worked very hard to perfect at their cost. When everything was as good as possible (show room quality) I was introduced to Jerry Snyder, the general manager at Performance. He corrected every issue from the body of the car. This dealership is the greatest I have ever had the pleasure of dealing with! I won't ever go anywhere else for a dodge or Chrysler product ever! Jerry did everything possible to keep me happy. Even when I was frustrated he calmed me and made me laugh. Everyone at Performance should sell every type of car and not have to go any place else to get a car. I can't wait til it's time to get my daughter her first car becasue I will be coming right back to Performance Dodge in Lincoln Ne. Thanks Everyone, Tammy Kenny More
By far the most professional group I have dealt with. Complete understanding of how the system works. This team is beyond reproach. Troy and Rick are by far the most dedicated individuals in the business Complete understanding of how the system works. This team is beyond reproach. Troy and Rick are by far the most dedicated individuals in the business, they actually care. Finance was incredibly easy. Though I am in the 1% of earned income in the United States of America, it was convenient and wrapped up lickity split. Performance Dodge's service department is world class and set the example for others to follow. More