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Sid Dillon CDJR Fiat of Lincoln

Lincoln, NE

4.5
262 Reviews
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6601 Telluride Drive

Lincoln, NE

68521

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Showing 262 reviews

May 31, 2015

Great third time purchasing experience. Both in my dealings with sales consultant, Tylor Torres, and Finance Director, Doug Guthard, I felt confident that I was getting a good deal on my new More

by eagle18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tylor Torres, Doug Guthard, Chris Weatherly
May 04, 2015

Will never do business with this dealership I drove 3 hours one way to trade in a pickup truck for a Jeep Wrangler. I talked to the employee several times for several weeks and set up a time an More

by Matthewyrmm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
April 16, 2015

Trade me very well I am a foreigner from China, at the first time I went to performance to fix some noise problem, probably because they didn't understand me well, my En More

by DannyueS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
September 23, 2014

Will never purchase from them again I purchased a Certified used Jeep Patriot in May of 2013. Had problems with it in less than a week. Had multiple issues getting vehicle taken care o More

by danptrs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknow.
Oct 01, 2014 -

Sid Dillon CDJR Fiat of Lincoln responded

I want to express my sincerest apologies regarding any confusion you may have experienced regarding the warranty on your Patriot. It was certainly never our intention to mislead you in anyway. Whether purchasing a new, or used, we always encourage our customers to invest in an extended warranty plan when we present the available options at the time of purchase. If you have time, I would like to speak with you in further detail so we can explore your options and see about finding a solution that would be to your satisfaction. Please contact me at 402-477-3777 at a time that’s best for you. I look forward to your call. Sincerely—Jon Tucker, General Manager.

September 20, 2014

impressed First time buying from performance. Jay Allsman was the guy I worked with during the process. I already knew what I wanted, so the purchase was done More

by Brian Vierthaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Allsman
Sep 22, 2014 -

Sid Dillon CDJR Fiat of Lincoln responded

Thank you for taking a few minutes to share your experience with us and others at Performance Chrysler Jeep Dodge Ram of Lincoln. Jay has been an essential part of our team for many years and it's great to hear that he was able to take such great care of you throughout your car shopping experience. I hope you enjoy your new vehicle for many years to come. Thank you for your business--Jon Tucker, General Manager.

August 02, 2014

Underhanded dealings abound here Handshakes and verbal agreements are worthless here. Just because you have an agreement with the salesman, you must realize he is just a pawn in the g More

by Harvey Jay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Tucker
Aug 12, 2014 -

Sid Dillon CDJR Fiat of Lincoln responded

I would first like to apologize that we were unable to provide you with anything less than a pleasant experience. At Performance Chrysler Jeep Dodge Ram of Lincoln, customer service and satisfaction is our main priority and I am sorry that we were not able to meet your expectations. I assure you it was never our intention for you to feel as though you were a monthly tally as we truly value each and every customer. If you have time and are willing, I would like the opportunity to speak with you in further detail so we can see about finding a resolution to your concerns. Feel free to contact me at 402-477-3777. Sincerely—Jon Tucker, General Manager.

July 08, 2014

Thank you Jon Tucker! We live in Yankton, SD, I called Jon Tucker on Tuesday evening and told him we were interested in a new vehicle. All I knew for sure was that I wante More

by Gramadel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Tucker
May 24, 2014

Nice truck, Dealer experience was a disaster Once these people get the keys to your trade, you will be there all night. Manager stands in the door way of finance office and you get bantered from More

by Bobbyvance
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance and Mr. Tucker
May 28, 2014 -

Sid Dillon CDJR Fiat of Lincoln responded

On behalf of Performance Chrysler Jeep Dodge Ram of Lincoln, I would like to apologize for any poor feelings you might have toward our dealership. We certainly never intended for you to feel as though we lied to you about the condition of the vehicle, or mislead you in any way. I am also sorry for the mix-up with the paperwork. Customer service and satisfaction is our main priority and if you have time I would like the opportunity to speak with you in further detail so we can see about finding a solution that might be to your satisfaction. Please contact me at your earliest convenience at 402-477-3777. I look forward to hearing from you. Sincerely—Jon Tucker, General Manager.

April 15, 2014

THANK YOU JON WHITAKER My family would like to thank Jon Whitaker for helping my wife find her brand new 2014 Jeep Patriot. Jon made the buying a new car a blast. He answere More

by johnnickels96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jon whitaker
Apr 21, 2014 -

Sid Dillon CDJR Fiat of Lincoln responded

Thank you for the kind words! At Performance Chrysler Jeep Dodge Ram of Lincoln, we strive to ensure our customers are comfortable, happy and get the best deal possible when shopping for a new or used car. I hope your wife is enjoying her new 2014 Jeep Patriot! It is a great vehicle. Let us know if there is anything we can do to help you in the future. Thank you, Jon Tucker, General Manager.

December 11, 2013

Tracy has always treated us great we have purchased 11 dodge vehicles all from performance and 3 from tracy graham always friendly and available and always get a great deal no waiting no price games More

by Nickg68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy graham
Dec 16, 2013 -

Sid Dillon CDJR Fiat of Lincoln responded

Thank you for the kind words. Tracy has been a great addition to our team and it's great to hear that she was able to take care of you and answer your all of your questions. We certainly appreciate your business and we look forward to working with you again in the future whether it is for sales, or service. Thank you--Bryce Collins, General Sales Manager.

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