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Sid Dillon CDJR Fiat of Lincoln
Lincoln, NE
256 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 256 reviews
December 29, 2016
Always a runaround I have never taken my car for service that it hasn't run in to multiple days. When I go to pick it up, there's always something that hasn't been done. I have never taken my car for service that it hasn't run in to multiple days. When I go to pick it up, there's always something that hasn't been done. Trying to get a loaner is a joke, they can never reserve something for you. Totally frustrated! More
by Outoftown
Employees Worked With
Andy, Chris
November 16, 2016
Poor customer service Was charged $250 for diagnostics, they diagnosed a heater blowing warm air on drivers and cold on passenger side as a bad radiator cap and then was go Was charged $250 for diagnostics, they diagnosed a heater blowing warm air on drivers and cold on passenger side as a bad radiator cap and then was going to charge $135 more for another diagnostic. Was told it took 2 1/2 hours to do this diagnostic. After complaining was told they would not charge $22 for a radiator cap but was then charged for that anyways. When I asked if I would get a survey about this visit Cheryl replied "maybe" Very unprofessional and disappointed because I purchased the car there and had it serviced there for many years. Will not return again. More
by Disappointed
Employees Worked With
Cheryl Gillespie
November 02, 2016
Mario Overstreet at baxter Mario was excellent in helping me find and purchase our third vehicle from them. Very helpful and definitely made our purchase stress and trouble free Mario was excellent in helping me find and purchase our third vehicle from them. Very helpful and definitely made our purchase stress and trouble free. More
by Chadp
Employees Worked With
Mario Overstreet
October 11, 2016
Fast, Easy and Extremely efficient I knew I would go to Baxter to get something newer after I had totaled my previous car of 9 years, I've known alot of people that have worked there ov I knew I would go to Baxter to get something newer after I had totaled my previous car of 9 years, I've known alot of people that have worked there over the years and knew that I could get in with someone I could trust! I'm pretty stubborn in knowing what I want in a package especially when picking a vehicle! I got online on Monday night and was able to pick from the selections available and narrow down my possibilities. I sent them emails on my top 2 choices and recieved a call from Mario the following morning! I was very impressed at the timing and effort that he had put in with me that day. After being in customer service for over 19 years myself, I was expecting nothing but excellence and that's exactly what I received! Thank you Mario & Baxter!! More
by Shine Like New
Employees Worked With
Mario Overstreet
October 08, 2016
Great salesman, great service I just purchased my 3rd vehicle from Mark Perez at Baxter Automotive - Jeep. Customer service has always been outstanding and Mark does everything he I just purchased my 3rd vehicle from Mark Perez at Baxter Automotive - Jeep. Customer service has always been outstanding and Mark does everything he can to insure this. To anyone looking to purchase a new or used vehicle I would highly recommend Baxter Automotive and Mark Perez. More
by JWinkel
Employees Worked With
Mark Perez
October 08, 2016
excellent This dealerships people are great, willing to work with me in financing my car got a great deal... will definitely be coming back to trade in for a n This dealerships people are great, willing to work with me in financing my car got a great deal... will definitely be coming back to trade in for a new car next time i choose and ready to do so. More
by nonchalant
Employees Worked With
Paul
September 29, 2016
Excellent Experience & Salesman, Mark Perez! I got a Great Deal, tailored to my Needs & Preferences! I would never have considered a JEEP before I drove one! Loved it as soon as I got in it! Th I got a Great Deal, tailored to my Needs & Preferences! I would never have considered a JEEP before I drove one! Loved it as soon as I got in it! Thank you Baxter & Thank you Mark Perez! More
by Jeremy S Mccartney
Employees Worked With
Mark Perez, Dan
September 07, 2016
Not satisfied with the backing of sold used vehicles here Listen, I know that I bought an "as is" used 2010 Dodge Ram 1500 Big Horn with 127k. So it has had some wear on it. But when I'm paying 18k for my fir Listen, I know that I bought an "as is" used 2010 Dodge Ram 1500 Big Horn with 127k. So it has had some wear on it. But when I'm paying 18k for my first big buy, I'm hoping the vehicle will be repaired where it needs it. The shocks and struts are worn to where I need to repair soon, things could be worse with my suspension but have no idea what I'm looking for honestly. The biggest issue I have is the AC isn't blowing cold air and the back vent isn't working. When my kids rode with me the other day. They were soaked from sweat. So I called the dealership to bring it, so I did and all they could tell me was it was fine and I had no issues with the AC. I try it again that next day and low and behold it's still blowing mediocre temperature air when it's 60 degrees outside, disappointed all around More
by Neckhout4156
Employees Worked With
Jordan, Doug
September 01, 2016
Terrible would never buy from them again First off bought the truck and they left the tank on E and would not put any gas in it and I've never had a dealer do that. Second off we got home to First off bought the truck and they left the tank on E and would not put any gas in it and I've never had a dealer do that. Second off we got home to find out the air didn't work and tried contacting the person we bought it from to find out he was no longer there a few days later. Was told it was something we did over the phone when you buy as is they won't fix it but they will take a look to see if it's the freon. Took it in for the appointment to be told I didn't have one scheduled. Finally got it in to be looked at to say nothing at all was wrong w it when the air didn't get cold at all. Took it to a real mechanic and he instantly knew something was wrong since none of the pipes were getting cold. After a hour he fixed it and it's working now. Not only does the dealership stink the auto shop there is just as bad. I've bought a lot of cars and I've never had such a bad experience. More
by Bridget34
Employees Worked With
To many to list
August 04, 2016
Poorly treated repeat customer. I stopped in to look at a 2001 dodge ram. I liked the truck. I offered NADA book value. They countered with a price of $2000 over book value. Also try I stopped in to look at a 2001 dodge ram. I liked the truck. I offered NADA book value. They countered with a price of $2000 over book value. Also tryed to stick it to me on my trade. They didn't want to give me book value for that either. (Which is in very good condition). I would be fine with paying more then book value if it was in excellent condition. But this truck had roughly $1800 to $2200 worth of repairs to be made. I have bought 4 vehicles in the past 6 years from Baxter. They would not budge on the price and looked at me like I was from a different planet when I offered a very fair price. Their guys had not even looked into the truck yet and I was willing to buy as is. Guess I thought they would take care of a repeat customer. If you want to feel like someone broke it off in your butt then go to baxter. I however will NEVER GO BACK!! More
by Reese H.
Employees Worked With
Jay Allsman
