Sid Dillon CDJR Fiat of Lincoln

Issues with agreement/rust forming We got a used vehicle there that had some bumper damage. We agreed to have the bumper replaced in our contract. Couple days after we purchased the v We got a used vehicle there that had some bumper damage. We agreed to have the bumper replaced in our contract. Couple days after we purchased the vehicle they called to try and talk me out of replacing the bumper and just repairing it because it was cheaper for them. I told them that wasn't what we agreed upon, the used car sales manager tried again, even admitting that we agreed upon replacing it but they believed it would be just fine repairing it. Again I said no and that we had an agreement. He said okay and hung up. Once we got our car done we had it for about a week and a half and some rust spots pop up out of nowhere, like they had been splattered on there. One dime size, numerous others pin size. Seemed weird that this happened out of nowhere and no one I know or talked with outside of Baxter could explain how it happened with what would be normal driving. We had only driven the car 2 times since we got it back from the bumper repair. I called to talk with Baxter because my email wasnt responded too and was told they didn't do anything wrong, it wasn't their fault, car is as is, nothing they did with the repairs would've done that, that the manager even said it wasnt their fault or anything they could do. Just really didn't like that they were so annoyed that I called to express the problem and see if there was anything that could be done. Really felt that they just wanted it done and out of the way. Don't see myself doing anymore business there or recommending them. More

Quick, easy and friendly When I went in there they were quick and easy. Nice people to work with, very friendly to be honest. I would recommend going through them from now on. When I went in there they were quick and easy. Nice people to work with, very friendly to be honest. I would recommend going through them from now on. Nothing bad to say! More

Bad bad service experience Went in for service wanting transmission serviced and coolant changed alignment and rear struts got several calls u don't need this u need this let se Went in for service wanting transmission serviced and coolant changed alignment and rear struts got several calls u don't need this u need this let service advisor know that work was not done satisfactory and they said bring it back on mon 4/23 and they would take care of it I get there have to wait from 1 til 315 waiting g for manager to get back from lunch only for him to disrespect me and belittle me like I don't know anything I have been doing this for years he told me that's funny because I was a mechanic for Walker tire for 20 yrs but I don't know anything I also have a mechanical engineering degree then I ask about why the programming wasn't finished and why there is a vibration in back wheels when I dropped it off they told me do what you got to do and walked away from me so I just paid almost 1400.00 for you to not do your job correctly and be disrespectful to me so I left and was going to get ahold of manager today after dr appt in Omaha on my way to dr the shaking in rear got worse and the wheel came off my car at 75 miles an hour and messed my car all up so I call baxter and they can only say bri.g it back why so you can try to say it's something else that wasn't your fault like I have been hearing service 101 when I did alignments for Walker I gave printouts from alignment I didn't get one steeri g wheel is still crooked and its say to in what about caster and camber nothing my radio wasn't programmed right the odometer is flashing and gouges in my wheel from taking it of car and looks like the lug nuts were not torqued on so now I have a car with almost no rear bumper 3 wheels and messed up rear end would any of you baxter people except service like this if it was your car no so why should I I have tried to reach the general manager and they give me to service to the guy that was rude and disrespectful to me why do I want to talk to him I don't go belittle yourself and maeby you should find new job you obviously don't like your job or people to that matter I am in need of some assistance here and don't know where else to look but for a lawyer More

salesman review for Chuck Heikes. We give Chuck a solid l0, he was very helpful in helping us find our Jeep. He showed us many options and explained in detail the process of buying a We give Chuck a solid l0, he was very helpful in helping us find our Jeep. He showed us many options and explained in detail the process of buying a new vehicle. We took our new Jeep home that same afternoon. We are very pleased! More

Dealer did the right thing Originally my Ram rear bumper was scratched at this dealership. The dealership ultimately replaced the rear bumper at no cost. I am pleased with the e Originally my Ram rear bumper was scratched at this dealership. The dealership ultimately replaced the rear bumper at no cost. I am pleased with the experience and recommend this store for future business. More

Good company . Made sure I was happy with the service. The body shop department does amazing work and the staff are super friendly. I will be returning to this sto . Made sure I was happy with the service. The body shop department does amazing work and the staff are super friendly. I will be returning to this store. More

Always a runaround I have never taken my car for service that it hasn't run in to multiple days. When I go to pick it up, there's always something that hasn't been done. I have never taken my car for service that it hasn't run in to multiple days. When I go to pick it up, there's always something that hasn't been done. Trying to get a loaner is a joke, they can never reserve something for you. Totally frustrated! More

Mario Overstreet at baxter Mario was excellent in helping me find and purchase our third vehicle from them. Very helpful and definitely made our purchase stress and trouble free Mario was excellent in helping me find and purchase our third vehicle from them. Very helpful and definitely made our purchase stress and trouble free. More

Fast, Easy and Extremely efficient I knew I would go to Baxter to get something newer after I had totaled my previous car of 9 years, I've known alot of people that have worked there ov I knew I would go to Baxter to get something newer after I had totaled my previous car of 9 years, I've known alot of people that have worked there over the years and knew that I could get in with someone I could trust! I'm pretty stubborn in knowing what I want in a package especially when picking a vehicle! I got online on Monday night and was able to pick from the selections available and narrow down my possibilities. I sent them emails on my top 2 choices and recieved a call from Mario the following morning! I was very impressed at the timing and effort that he had put in with me that day. After being in customer service for over 19 years myself, I was expecting nothing but excellence and that's exactly what I received! Thank you Mario & Baxter!! More