Sid Dillon Buick - Lincoln

held my car for 3 months. Then Rushed me to pick it up when done Then Rushed me to pick it up when done More

Called they said truck didn’t pass inspection And was being sent to auction Even though it was still on their website being sent to auction Even though it was still on their website More

The Service Department is great to work with and Service Manager Thomas, is professional and very helpful with scheduling service work. Manager Thomas, is professional and very helpful with scheduling service work. More

Delearship has no care about their customers. They are out to make money and don’t look out for customers when problems arise with their vehicle. Car was in there for a month and a half and they They are out to make money and don’t look out for customers when problems arise with their vehicle. Car was in there for a month and a half and they had not begun working on fixing the warranty work. Do not buy a Palisade either! More

I had questions about a vehicle they said was available. The contact I had responded with a short message that came off as rude and disinterested in helping me. I also never got any information about the ve The contact I had responded with a short message that came off as rude and disinterested in helping me. I also never got any information about the vehicle, which is still listed as available, nor any information about my options beyond that vehicle. More

After being in a pickle and needing to purchase a car ASAP, we chose Sid Dillon Hyundai due to the vehicle we knew we wanted. We went into the dealership set to meet with one salesperson and we’re handed ASAP, we chose Sid Dillon Hyundai due to the vehicle we knew we wanted. We went into the dealership set to meet with one salesperson and we’re handed off to another. From there we were pressured to add on packages we did not want. Furthermore, when our car did arrive to the dealership, our salesperson rushed us through the procurement process while trying to juggle us with other customers looking for a new vehicle. The communication between staff must be minimal, as when I went to sign the papers and pay for our new vehicle, the final total did not reflect the deposit we put down upon selecting our vehicle in transit. I luckily had my receipt and other paperwork handy to prove my $500 down. To cap off my experience, my salesperson texted me know I’d be getting a survey and said, “if you could help me out by giving me 10s across the board I would greatly appreciate it. If I get anything less than a 10 they think I didn't do my job.” I felt very uncomfortable receiving that message. More

Watch out for these guys. They advertise vehicles on line that are not for sale to the public, not at the location advertised. That way they get you in the door. They do not respond to emails. Not worth doin that are not for sale to the public, not at the location advertised. That way they get you in the door. They do not respond to emails. Not worth doing business with companies that are dishonest. More

I found the Acadia online, I specifically asked if there was any damage anywhere on the vehicle. The salesman Tyler, said "only a few minor door dings, scratches" which I am ok with and I asked because I wa was any damage anywhere on the vehicle. The salesman Tyler, said "only a few minor door dings, scratches" which I am ok with and I asked because I was not able to go see the vehicle myself due to husband having back surgery so they brought it here. The delivery guys got the papers out and had me sign and hurried off, then I looked over the car and There was a significant break in the fender of the passenger side. To where the bar the screws should be secured to was bent completely inward. the plastic guard was broke and hanging barely an inch or two from the tire. I sent pictures right away, got a response moments ago and Tyler swore he didn't see it, you can see it clear across the drive way so if he could see scratches, he couldn't have missed this. I then got a call from the manager and he said and I quote "bring it back and we will unwind it for you because there is a shortage of vehicles I have 3 other people who would buy this car today" And "he is human he just missed it we all make mistakes" like for real? Told him I wouldn't be able to bring it down that's why I had them bring it here. He said find someone this week who could for me. No apology, no we will pay to get that fixed, nothing other than it's a cheap part 20 30 dollars that any shop could do. Completely rude and was continuously talking over me, not even listening to my concern and his only response was bring it back we will resell it because theres a shortage, there are 1000s of used vehicles for sale. I now wish I would have went somewhere local. They obviously take advantage of people. More