
Shults Resale Center of Dunkirk
Dunkirk, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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I had the best car buying experience at Shults Resale with James. He worked with me to find the vehicle that was perfect for my family and I. I take my van there for service all the time and they are all with James. He worked with me to find the vehicle that was perfect for my family and I. I take my van there for service all the time and they are all friendly and take care of any problems with no questions asked. Thanks James Gennock and everyone at Shults!! More
Jim was an awesome salesman. I called and requested a vehicle i was interested in and he found me a perfect match. Quick and efficient service! I highly recommend himself as well as this dealership to vehicle i was interested in and he found me a perfect match. Quick and efficient service! I highly recommend himself as well as this dealership to anyone located in the area. More
Jim Gennock went above and beyond our expectations of a Jim Gennock went above and beyond our expectations of a salesman. He found the exact vehicle we were looking for! He is always available to answer ou Jim Gennock went above and beyond our expectations of a salesman. He found the exact vehicle we were looking for! He is always available to answer our questions about the features on the vehicle we purchased. Some of these features can be very confusing, but he was more than willing to walk us through the steps on how to use the computer in our Ford F-150 truck instead of telling us to read the manual! He also took the time to show us how to set and use the digital lock on our doors. We couldn't find the funnel for the gas tank, so he showed us where to find it. We were so pleased with his personality, professionalism, and customer service that we recommended him to a close friend of ours that was looking for a vehicle. Our friend also purchased a vehicle from him! More
Jim was a awesome sales person, he more than 100% cares about the dealership return sale. Im impressed as to his care with making me feel comfortable before and after sale. My next new or used will be han about the dealership return sale. Im impressed as to his care with making me feel comfortable before and after sale. My next new or used will be handled by him......Thank you DUNKIRKS DREAM TEAM More
Overall experience was great and so was Jim Gennock. Very attentive and responsive before, during, and AFTER the sale. Would recommend to anyone who is not interested in dealing with the normal antics of use attentive and responsive before, during, and AFTER the sale. Would recommend to anyone who is not interested in dealing with the normal antics of used car dealers. More
I am giving this rating because I have delt with many car dealerships and have never come across a dealership with a sales consultant like Jim Gennock! He went out of his way to find me what I was looking f dealerships and have never come across a dealership with a sales consultant like Jim Gennock! He went out of his way to find me what I was looking for and in the price rage I needed it to be in! I have recommened this dealership to many of my friends and have told them to ask for Jim Gennock! When it comes time for another new vehicle I know exactly where I am going! Thank you Shults Resale Center of Dunkirk and Thank You Jim Gennock! More
This is the second vehicle that I have purchased from Jim and I must say that he and the staff at Shults have always gone above and beyond to make sure I leave happy. Jim isn't like most salesmen trying to s and I must say that he and the staff at Shults have always gone above and beyond to make sure I leave happy. Jim isn't like most salesmen trying to sell you a car. He wants to make sure you are happy with every aspect of the vehicle and continues to contact you to see if you need anything without being pushy. More