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Shults Resale Center of Dunkirk

Dunkirk, NY

4.9
676 Reviews
Shults Resale Center of Dunkirk in Dunkirk, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our site is set up to help you browse for your next used vehicle, apply for credit, ...
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3979 Vineyard Drive

Dunkirk, NY

14048

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Showing 676 reviews

January 24, 2023

All around great place. Everyone is friendly. My sales agent Jennifer was the greatest help in purchasing my dream truck. More

by rummingspatrick32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Had a great experience. Jenn is the best she helped out with buying both of our vehicles. More

by steph_3789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Met with Mark for a test drive on a 2020 GMC Sierra. Communication was great both before the appointment and throughout the whole process. Mark was genuine and was not pushy at all. Thank you to the w More

by mflannery1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Morello
January 16, 2023

Jenn was helpful and professional during the whole process! I would recommend her to anyone and plan on coming back in the future! More

by WKendall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Lockett
January 10, 2023

I stopped at Shults Resale and saw a car I was interested in. I worked with Jen and Mike and within 2 days I was driving my new car. The professionalism and personal touch made it a pleasure to work with t More

by dzappie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Thank you for providing my family with such excellence service. I appreciate your humility, kindness & patience! More

by 87dest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Jen was super through the whole process. I was new to buying a car and she helped me every step of the way. She’s amazing! Definitely recommending her to anyone looking to buy a car! More

by Sublyy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2022

I don’t plan to ever buy a vehicle again unless it is from Jen! This is the second time purchasing from shults and working with her. The process was easy and fun and Jen made sure to help us get exactly More

by Elizabeth.grupa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

Mark made car shopping a great experience. Smooth process and transaction. Staff was not pushy, friendly environment to shop at. More

by Letsgetcooking828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Morello
November 04, 2022

Mark was super easy to work with and overall it was a very laid back atmosphere where they let the vehicles sell themselves. Mark was extremely responsive to any questions and concerns I had. The minor t More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Morello
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