Showcase Honda - Service Center

I needed new tires for my 09 Odyssey. Jerry went out of his way to be comptetive with all the other offers I received. He matched my low offer and I felt it would be better to have dealer install the tire his way to be comptetive with all the other offers I received. He matched my low offer and I felt it would be better to have dealer install the tires since I wanted an alignment as well. Some of the tire stores did not do this work. I got in this morning around 8am and was out by 10am. This was extremely better than other places I have been to buy tires and the reception area is very comfortable. More

Attitude was completely helpful and supportive. I went in for an oil change and was reminded that the car needed a 75 thousand mile checkup. I also bought four new tires, as mine needed replacing, with 6 in for an oil change and was reminded that the car needed a 75 thousand mile checkup. I also bought four new tires, as mine needed replacing, with 60 thousand miles on them. The price was right, considerably less than even two months ago for the same make and model. Two rods needed replacing, as one was leaking and the other was cracked. That piece was covered by an extended warranty. Also needed a Hepa filter for the aircon, and it seemed reasonable to get it all done at once. So, I had complete information about what was best for the car, and price information was given upfront. I had arrived late in the afternoon, but because some of the work was covered by warranty, they arranged for a rental car. Everything was very smooth, and I got my car back the next day. I had neglected to mention two minor items and Jerry McLeod took care of them as I was picking the car up. I really appreciate his attitude and the collective friendliness and sincerity of the staff. I have always gone to Showcase for servicing of the car, and will continue to do so. This is important to me, because as a teacher whose earnings have been frozen for two years in a row, and possibly will be even decreased this year, I have made the decision to hold onto this particular car for a couple of years longer. I have liked it from the first day, and it originally came from Showcase Honda. More

I purchased a brand new Honda Accord in July 2006. Since I purchased a brand new Honda Accord in July 2006. Since that time I have not had any problems due to regular maintenance service. I call this pr I purchased a brand new Honda Accord in July 2006. Since that time I have not had any problems due to regular maintenance service. I call this preventive maintenance. I personally would suggest this rather than waiting to have problems on the road unexpectedly. Showcase Honda is excellent in keeping track of my automobile needs and by honestly suggesting whatever might be a problem or due to be a problem in the near future. Everyone at Showcase Honda is extremely friendly, pleasant, courteous and helpful. I must in all honesty single out Jerry McLeod whom I always contact prior to my visit. He is extremely professional and explains in detail to me the work needed at each service appointment. I highly recommend, as I have to many, Showcase Honda whether it be purchasing a car or service. I feel extremely confident in entrusting my Honda Accord to Showcase Honda. John Kane More

I have used Showcase Honda service department for my recommended service as well as items that come up from time to time. Each time, I receive prompt and pleasant service. The individuals, specificall recommended service as well as items that come up from time to time. Each time, I receive prompt and pleasant service. The individuals, specifically Jerry McLeod, are friendly and attend to you quickly. Their knowledge is excellent and they explain what is being done as well as answer questions that I have had. My car is completed when it is promised and many times before the time I have been given. I will continue to use this dealership's service department because of the quality of work done on my car as well as the courteous attention given to me each and every time. I highly recommend them and specifically ask for Jerry McLeod. More

I find that Showcase Honda is the best dealer in I find that Showcase Honda is the best dealer in Arizona.There is nothing they will not do to make sure that each and everyone who either buys or bri I find that Showcase Honda is the best dealer in Arizona.There is nothing they will not do to make sure that each and everyone who either buys or brings in their Hondas for service are given spectacular, friendly, service, and are very thorough and excellent care to detail and service.The service people, cashiers, and the service managers, especially Jerry McLeod have gone out of their way to bring the customer an experience in service and quality of work that not many in this area can ascribe to.I can't say enough regarding the superior experience one gets just going into the dealership-it's a shame so many others don't pay heed to the Showcase Honda experience.You can't beat it- I find this to be an excellent tribute to a dealership that actually makes you feel good to pay to have your car expertly taken care of.They bend over backwords to get you taken care of, and out again in ecellent time, and give you a beautiful waiting area to relax in while waiting. This dealership can't be beat. Marian Mc Connell 1236 E Belmont Ave. Phoenix, Az. 85020 More

I have been going to Showcase Honda several years now, but 2 cars from them and can say the service department has always treated me very well and feel they are trustworthy and have confidence in them. I but 2 cars from them and can say the service department has always treated me very well and feel they are trustworthy and have confidence in them. I have recommended Showcase to others and a former employer who purchased a vehicle from them and also agreed their service department rocks. More

I have been going to Showcase Honda for several years.I got my first honda at another dealership and felt there service was computerized and about money.At showcase i feel like a customer treated with curt got my first honda at another dealership and felt there service was computerized and about money.At showcase i feel like a customer treated with curtosey.They dont sweat the small stuff and nikel and dime you.They are prompt with service and curteous.Because of their service i hope to always own Honda's.I truley feel comftable their.Thank you. More

I own a 1999 Honda CRV and it is important to me that the car be reliable. I never hesitate to pay for whatever is required to keep the car reliable; however, I only want to pay for the service that is actua car be reliable. I never hesitate to pay for whatever is required to keep the car reliable; however, I only want to pay for the service that is actually required. Therefore I must be able to completely trust my dealer and Service Agent. I ONLY have my Honda serviced at Showcase Honda because they have proven worthy of my trust. I especially have confidence in Mr. Jerry McLeod, the Assistant Service Manager. Showcase Honda is a "mature" dealership that exceeds all my requirements for honest, dependable service. More

I have had issues with my starter and starter relay for quite some time with Bell Road Honda, Every time I would take to Bell Honda, they would inform me that Honda Starters never go bad. After many argume quite some time with Bell Road Honda, Every time I would take to Bell Honda, they would inform me that Honda Starters never go bad. After many arguments with there service manager, they finally tested my starter and found out that I did have a bad starter. In just a few short months, my starter went out again. This time I found Thomas, at Showcase. I explained the situation, and he said let me have my crew take a look. The starter was bad again. Now here is the part that has pushed me over the edge. When Bell Honda put in a starter they charged me for a new starter and what was put in was a refurbished starter. Tom ordered me a new starter and fixed that problem. Since that time I have been having problems with my starter relays. Instead of giving me the run around Tom once again, stated he would have the mechanics look at that and would fix and replace. I also use to get my oil changed at Jiffy Lube. Yet during my visit to Showcase Honda to get my belts replaced, Tom informed me that Jiffy Lube cross threaded the bolt to the oil pan and that the pan is ruined. Every situation that I have dealt with Tom for my vehicle he has fixed and made right. I work with the public just like Tom does, and I know how frustrating customers can be. Tom has always had great patients in working with me and fixing the problems, instead of just giving me excuses. You have a great employee working for you, I just thought you should know. Winston Pendleton More

I brought my 2007 element for a Safety Recall and was told it would take 2 hours to provide the service. 1 hour and 40 minutes later my car had been washed and was ready to go. In the three years I have told it would take 2 hours to provide the service. 1 hour and 40 minutes later my car had been washed and was ready to go. In the three years I have been dealing with this dealership, where I bought the car, I have had nothing but excellent service. It is the best automobile dealership I have ever dealt with. More