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Showcase Honda - Service Center

Phoenix, AZ

4.7
882 Reviews

882 Reviews of Showcase Honda - Service Center

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April 19, 2011

SERVICE DEPT, RUDE,NO CUSTOMER SERVICE OR PEOPLE SKILLS!!! This the second time will had to deal with this service advisor and both times he did not give us good customer service. I CALLED HIM TO G More

by Lucky7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
JERRY MCLEOD
September 30, 2010

We had recently purchased a 2007 Honda Accord from Showcase Honda, our purchase was great. We love our Honda. We had only had is a short time when the battery failed. We spoke with Bob in the servic More

by mattmacias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob/Associates in Service Area
September 11, 2010

This is long but if you read it you may save money and headache. In October 2009, SRS light was on and even though it was listed as a recall item on the Honda website, this dealer stated my problem was n More

by toh11211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darren Gaines
August 13, 2010

The dealership has gone above and beyond for any needs I have encounter and treats you with more respect then the other Honda dealers in PHX I would recommend buying or servicing your vehicle here anytime t More

by ROGERWIII
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Gains
June 08, 2010

Sal Pignata is our hero! We had been hauling a U-Haul trailer with faulty lights behind our Honda Ridgeline from Monterey, CA to Phoenix AZ. We had gone nearly 3 days without sufficient sleep, and no on More

by rosemaryhhoward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Pignata
May 23, 2010

I was extremely impressed by Jerry Mcleod, Assistant Service Manager. I went in for an oil change and he showed me other urgent issues that needed to be repaired on my car. He put them in order on my re More

by MyCRVmyWay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Mcleod, the mechanic working on my car, and the young man at the parts dpt desk
May 19, 2010

I brought my car in for an oil change and other services and I was greeted right away. They handled my car with care and completed the work quickly. This is a great dealership with a friendly staff. I would More

by shayera86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry McLeod and Angela Ohlfest
May 19, 2010

I needed new tires for my 09 Odyssey. Jerry went out of his way to be comptetive with all the other offers I received. He matched my low offer and I felt it would be better to have dealer install the tire More

by ksack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Mcleod
May 18, 2010

Attitude was completely helpful and supportive. I went in for an oil change and was reminded that the car needed a 75 thousand mile checkup. I also bought four new tires, as mine needed replacing, with 6 More

by roberta laguna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry McLeod
May 14, 2010

I purchased a brand new Honda Accord in July 2006. Since I purchased a brand new Honda Accord in July 2006. Since that time I have not had any problems due to regular maintenance service. I call this pr More

by HondaJohn2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry McLeod , Asst. Service Manager