Showcase Honda - Service Center

Poor customer loyalty Bought 3 cars from this dealership. My daughter recently used there service department for what I thought would be a road hazard tire repair on her Ho Bought 3 cars from this dealership. My daughter recently used there service department for what I thought would be a road hazard tire repair on her Honda. No discount offered . She. Was sold a new tire at full retail and referred to discount tire as a better choice for tire repair support. Her car is a new Honda purchased 11 months ago from this dealership. Complained to manager only to be told nothing could be done. No customer loyalty or support shown for returning customer. More

Great service for out-of-towners We were visiting the Southwest this summer while on vacation from the east coast and the check engine light came on in our Odyssey van. We found Showc We were visiting the Southwest this summer while on vacation from the east coast and the check engine light came on in our Odyssey van. We found Showcase Honda by doing an internet search at 10:00 p.m. when we arrived in Phoenix and made an appointment online for 7:00 the following morning. The service department was able to diagnose the problems and obtain the parts quickly. As a courtesy, two mechanics worked on the van at one time to fix each of the problems in order to get us back on the road sooner to continue our vacation. We were charged what we feel was a comparable amount to what we would have paid in our hometown for the same repairs. Our fear was that we would pay a premium cost because we were 2000 miles from home and had no options, but Showcase Honda was very fair in their dealings with us. We feel that they went above and beyond in their courtesy and service. Thanks to all the team for helping us get back on the road for our coast-to-coast family vacation!! More

Service! Cameron Hollis is a very sharp young man. Always seems to tell me what I need to know and looks out for proactive maintenance on my vehicle. I would n Cameron Hollis is a very sharp young man. Always seems to tell me what I need to know and looks out for proactive maintenance on my vehicle. I would never take my Honda anywhere else other than to Cameron. He deserves recognition for the best customer service I have received at a dealership. A guy like Cameron is very promotable and loyal! More

Great Service Experience Great experience in the service department. I usually take my Accord to the dealership closer to my house, but this one is close to my work. Richard p Great experience in the service department. I usually take my Accord to the dealership closer to my house, but this one is close to my work. Richard provided me with the diagnostics and available options. He also made sure my car was finished that same day. Best of all, he fixed the problem and the car is running great. More

awsome expericence I just received my vehicle and I am very pleased with my service and my car looks awesome. Mr. Estrella always takes excellent care of me and my pil I just received my vehicle and I am very pleased with my service and my car looks awesome. Mr. Estrella always takes excellent care of me and my pilot and that's why we continue to come back. “ More

Service Good intake and service for my vehicle. My Honda was ready out front at the time that I let Richard know that I would be arriving Good intake and service for my vehicle. My Honda was ready out front at the time that I let Richard know that I would be arriving More

Wonderful experience I had an excellent experience at Showcase Honda. I went in for an oil and cabin filter change. I got a service tech, Dan, who did an excellent job com I had an excellent experience at Showcase Honda. I went in for an oil and cabin filter change. I got a service tech, Dan, who did an excellent job communicating with me per a few item they found that needed attention - actually took me out to meet the mechanic and had him show me how the transmission fluid was dark-ish and needed replacement. And, showed me how tires were cupping on just one. I appreciated being shown these troubles, instead of just being told. More

Happy Brought in car for oil change and was offered special for oil change and tire rotation. Job was done in less time than expected :) Thank you and Ha Brought in car for oil change and was offered special for oil change and tire rotation. Job was done in less time than expected :) Thank you and Happy holidays :) More

Total satisfaction DAN Organ and his mechanic were awesome on satisfying my needs. DAN answered all my questions and we came up with a game plan for my next service need DAN Organ and his mechanic were awesome on satisfying my needs. DAN answered all my questions and we came up with a game plan for my next service needs. More