Showcase Honda - Service Center

Very helpful and willing to work with me Victor was very helpful and patient with all of my questions. The overall visit was informative, quick and I was thankful to have had their holiday di Victor was very helpful and patient with all of my questions. The overall visit was informative, quick and I was thankful to have had their holiday discounts to lower the overall costs. More

First service of my new Civic Mr. Vargas met me immediately and advised me it would take about 45 minutes to provide the service and wash my car. It was exactly as he indicated. Mr. Vargas met me immediately and advised me it would take about 45 minutes to provide the service and wash my car. It was exactly as he indicated. What I especially appreciated was that the car was not just serviced and washed, but the inside was cleaned and wiped. That REALLY made me happy. The whole experience was outstanding! My thanks to Richard Vargas and the Showcase Honda personnel that worked on my car! More

Stopped in for oil change and overall car check I called on Saturday to make an appointment for oil change. Dakota Henson took my call and was able to get me in the same day. He greeted me at the se I called on Saturday to make an appointment for oil change. Dakota Henson took my call and was able to get me in the same day. He greeted me at the service center. Listened to all the things i wanted him to check. He was very courteous, professional, well spoken and knowledgeable. He told me it was going to take approximately one and a half hour to complete the work. I waited in the waiting area at the service center and in about one and half hour. he called me and took me to the office, pointed out to me on the receipt all the things that were checked. I felt good when i left the service center knowing that all critical items were checked and functioning well. Montana is a pleasant young man that wears a nice smile, happy looking and very enthusiastic. He represents your company very well and i will definitely go back to your service center if i needed any repair or routine maintenance. More

Amazing experience I came in for an oil change and tire rotation, I ended up with a brand new upgraded car and lowered interest rate. Every person I came in contact with I came in for an oil change and tire rotation, I ended up with a brand new upgraded car and lowered interest rate. Every person I came in contact with was professional, personal and had my best interest at heart. This dealership makes the experience of purchasing a car enjoyable instead of a hassle. I would recommend this dealership to anyone looking for a new vehicle. More

Had my car serviced Toby is great, extremely polite and knowledgeable. He didn’t make me feel uncomfortable or like I was being taken through a loop like I have at other Toby is great, extremely polite and knowledgeable. He didn’t make me feel uncomfortable or like I was being taken through a loop like I have at other dealerships and now my car is running great. More

Montana was Attentive. Montana, in the services department, was helpful, attentive and informative in regards to the oil change and tire rotation requested by my New Civic Montana, in the services department, was helpful, attentive and informative in regards to the oil change and tire rotation requested by my New Civic's on board maintenance prompt. I told him of the all inclusive 5 Year maintenance plan I had purchased and he looked it up to verify if my oil change was covered as I had expected. I had an appointment the next day and was in and out quickly. More

Excellent, time-sensitive service Was visiting Phoenix when I had a critical requirement to replace part of my gas tank so I could get back to San Diego. Stopped in mid-day to assess Was visiting Phoenix when I had a critical requirement to replace part of my gas tank so I could get back to San Diego. Stopped in mid-day to assess the situation, and was told the parts would be shipped in the next morning. Arrived at 7:00, and was told it'd take 2 hours. About an hour and 40 minutes later, all fixed. Great service. Oscar was warm, kind, professional, and extremely competent. Was very happy I took it to Showcase Honda, and will be back if/when I need service while visiting Phoenix. More

Service Experience Called on short notice to have my car maintenanced and was able to get an appointment immediately. Upon arrival I was greated by my service provider t Called on short notice to have my car maintenanced and was able to get an appointment immediately. Upon arrival I was greated by my service provider to get check in. I needed to get back to work while my car received service, so I was provided a Lyft to and from work. Thanks Honda for valuing your customers. More

Great honest experience! This is my first purchase from a big dealer so I had to find the right service advisor. Around closing time I go in because my tire pressure light cam This is my first purchase from a big dealer so I had to find the right service advisor. Around closing time I go in because my tire pressure light came on. Advisor told me I needed a new tire and that I would have to come back the next day when they receive more. The car was due for a oil change so i decided to not make an appointment and just walk in on Saturday to see what the next advisor would say. Oil change was done very quickly and surprisingly, Victor found nothing wrong with my tire. Saved me $176 More

oil change Richard was very helpful and courteous helping me get my car serviced. My oil change/car wash took longer than expected and Richard comped my servi Richard was very helpful and courteous helping me get my car serviced. My oil change/car wash took longer than expected and Richard comped my service. That was very unexpected and I appreciate the fact that he values my time. More