Showcase Honda - Service Center

This dealership is the best I've ever dealt with. After two years, they have earned my trust and loyalty for quality, great pricing, and excellent service. two years, they have earned my trust and loyalty for quality, great pricing, and excellent service. More

On February 18, 2012 I had over $1,000.00 of service work done to my 1999 Honda CR-V. My Service Advisor was #107, Dereck Smith. I was EXTREMELY pleased with both the attention to detail of my Service Adviso done to my 1999 Honda CR-V. My Service Advisor was #107, Dereck Smith. I was EXTREMELY pleased with both the attention to detail of my Service Advisor Mr. Smith, as well as the professional mechanical service that was provided. Mr. Smith is a natural for his responsibilities - outstanding communication skills as well as better than average service / mechanical knowledge base. He builds customer trust in the Showcase Honda service department. I have owned automobiles and had then serviced for sixty years and without a doubt, Showcase Honda is the best dealership I have ever had the pleasure of being associated with. The mechanical staff and their work are first class. I appreciate the peace of mind of knowing when I drive out, the service has been properly done and the vehicle will operate as originally designed. All the best to the Showcase Honda team, George Klock Most recent Repair Order Number 2552 February 19, 2012 More

After purchasing a new car here and feeling swindled out of my hard earned money for the car and extras, I was told that I was purchasing certain MPP maintenance plans covering oil changes... Also, I was t of my hard earned money for the car and extras, I was told that I was purchasing certain MPP maintenance plans covering oil changes... Also, I was told in purchasing the car that by buying the Paintless Dent Repair that it would paint over any chips/dings in the car fitting into a small circle diameter. Also, I was told that in purchasing the SkyLink Theft that I could monitor or track my vehicle anywhere, including where I travel and how fast I drive. After bringing my car on several occasions to this dealer for the oil changes/Zactec, I have had to battle with them every time whether or not I have these above coverages that I paid for with my car. After this last dealing, it was determined that the oil change plan was not included in the final sale price...eventhough they told me that the MPP included it when purchasing the car. My experiences have been Very Bad as a result of this. I feel like they took advantage of me as a woman, telling me that I was purchasing plans that I wanted, but then not actually doing what they said. I feel like they lied to me to get me to purchase all of the extras. They did not tell me that in order to be able to track my car on SkyLink, I would have to purchase a monthly plan additionally. As a result of all of this, I will NOT recommend this dealer to anyone! More

We write to inform the General Manager at Showcase Honda of the excellent service and courtesy rendered to our associates during the routine service of our Honda fleet at your dealership. For sure will be of the excellent service and courtesy rendered to our associates during the routine service of our Honda fleet at your dealership. For sure will be back. With much gratitude, Pablo de Lemos Director CEYLON SPICECO, LLC. Scottsdale More

Does customer service exist at Honda? I think not and here is why! I have had bad experiences at another dealer, Bell Honda. The experiences started with misspelling my name in their system. Then I w here is why! I have had bad experiences at another dealer, Bell Honda. The experiences started with misspelling my name in their system. Then I was told my REAR brakes needed replacing after only 16,000 miles. I have never had my rear brakes wear down, but the implication was that I was driving with my parking brakes on. Now I go to Showcase Honda for a warranty recall service bulletin. The service adviser that greeted me correctly spelled my name on the service order sheet that I signed, but when I received the paperwork I noticed that my name was misspelled. If Honda can't train their people to be faithful in the little details then how can they be expected to be faithful in the larger details such as an oil or transmission service. More

Very friendly and helpful in every way. I am impressed with the way all emmployees want to be of service - sales, customer service, parts, finance. Attention to detail is evident. I recently leased a 20 with the way all emmployees want to be of service - sales, customer service, parts, finance. Attention to detail is evident. I recently leased a 2011 Accord for my wife. This is our 7th Honda. I bedlieve the quality of the exterior paint is the best I've seen on any car. I would also say the fit of all doors, hood, trunk, is the tightest of any car I've owned. Very solid feel. I'm sure she will insist on another one. More

I recently called for an appointment to have services done on my 2001 Honda Accord. I spoke with Tom Urbina. I explained to Tom that I needed my 120,000 mile services and tire replacement done as soon as done on my 2001 Honda Accord. I spoke with Tom Urbina. I explained to Tom that I needed my 120,000 mile services and tire replacement done as soon as possible and to my surprise Tom told me there is no need for an appointment you can come in now if you like. Wow ! Other dealers I have called in town in the past always had to "fit me in" to their schedule.. Not only did Tom follow through with his no appointment needed promise, he offered me free shuttle service to work after my arrival,, called me on the progress of my vehicle repairs throughout the day and best of all completed the work earlier than promised !! They even washed my car ! Thank you Tom Urbina and Showcase Honda,, You have earned a customer for life. M.Nolte More

I took my car to Showcase Honda for repairs after a minor accident. I was warned by a friend not to take my car to a dealer for service but I went anyway. I worked with a guy named Bob Swafford and I was ple accident. I was warned by a friend not to take my car to a dealer for service but I went anyway. I worked with a guy named Bob Swafford and I was pleasantly surprised with his friendliness and professionalism. Everything was fixed exactly as Bob described in his estimate. There were no phone calls with add-ons or hidden costs, I would recommend Showcase Honda to anyone and I will go back to them for all of my future needs. More

Bob is very helpful and always with a smile on his face. He is very honest and suggests only what is needed to be done on the car. I have recommended him to others and will continue to refer. He is very honest and suggests only what is needed to be done on the car. I have recommended him to others and will continue to refer. More

Showcase Honda has been a great store for me. Their service department has always been fair and compatible. when i have needed to visit the parts department they have been friendly and knowledgeable an service department has always been fair and compatible. when i have needed to visit the parts department they have been friendly and knowledgeable and also compatibly priced over other dealers. i will always bring my car to them. More