Showcase Honda - Service Center

I bought a used Nissan Altima last month. I had to go back the next day to let them know the windshield wipers were destroyed. They replaced them, thankfully. A few weeks later, I noticed that the breaks back the next day to let them know the windshield wipers were destroyed. They replaced them, thankfully. A few weeks later, I noticed that the breaks were squeaking loudly & there was a broken piece on the sun visor so I took it back in thinking it would be no issue getting these issues resolved (seeing as I haven’t even had the car long enough to make a payment yet & im paying an extra $90 a month for the gold mpp warranty they offered.) They told me that although the breaks are squeaking, they are still safe therefore they aren’t covered under the warranty. They proceeded to tell me “What do you expect? You purchased a new car.” There was no compassion or understanding for my frustrations of having bought a car that has had issue after issue so soon (used or not) from what I thought was a trustworthy/respectable dealership. Im extremely disappointed in the lack of integrity displayed by these folks. I pray that I can get into contact with someone from Honda who does the right thing for their customers. More

What a great effort on his part & Showcase too, to get my Ridgeline fixed! Richard was excellent! Time was critical & Richard did a great job of organizing the repair of my truck. Thank you for awesome se Ridgeline fixed! Richard was excellent! Time was critical & Richard did a great job of organizing the repair of my truck. Thank you for awesome service!! More

The service was great, very friendly I do recommend Allan Hendrix was great person very professional and always making sure to keep you updated during service process. Hendrix was great person very professional and always making sure to keep you updated during service process. More

Very happy with my 20 20 Honda Civic it drives really well I had a Honda Civic 2016 looks very nice bought a brand new well I had a Honda Civic 2016 looks very nice bought a brand new More

Frustrated I purchased my Honda HRV in December 2017, the experience dragged on for hours. Then, I had to bring the car back days later as the camera was not wor I purchased my Honda HRV in December 2017, the experience dragged on for hours. Then, I had to bring the car back days later as the camera was not working properly, made an appointment, only to get there and find they had no record of this appointment. Thankfully they squeezed me in. I have since moved from AZ, and had to take the car in as there is something wrong in the electronics. This dealership cannot determine what is going on until I have the Rockledge Security system REMOVED from the car. Just wanted to share that if you are purchasing from Showcase, DO NOT get the security system as it will need to be removed before service can be done, if you have an electrical issue. Oh, and good luck finding someone who will remove it! More

Everyone was friendly and it was very easy to schedule Everyone was friendly and it was very easy to schedule the service. They didn’t push me to do additional things, but just let me know what they saw w Everyone was friendly and it was very easy to schedule the service. They didn’t push me to do additional things, but just let me know what they saw which was very minor stuff, so I appreciated that Since I was there for a recall More

My first visit to the dealership. Everyone friendly and area clean. Service advisor very helpful and did what was asked. Even helped me put in my new wheel cover. Thank you Allan Hendrix area clean. Service advisor very helpful and did what was asked. Even helped me put in my new wheel cover. Thank you Allan Hendrix More

Awesome service and great people! Easy to get a hold of them for servicing, which is always a big plus. I plan on getting my next car from them as well. them for servicing, which is always a big plus. I plan on getting my next car from them as well. More

Friendly The service was great, very friendly I do recommend to all of my friends and family .allan Hendrix is an awesome person very professional and always m The service was great, very friendly I do recommend to all of my friends and family .allan Hendrix is an awesome person very professional and always making sure you are been taking care. More

So nice! He helped me with my car and seemed to really care!!! Really recommend him. Will be back in for future maintenance and or sales. care!!! Really recommend him. Will be back in for future maintenance and or sales. More