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979 Reviews of Showcase Honda - Service Center
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May 28, 2024
Austin was great! Replies to queries, texts or calls promptly. He’s a very accommodating service advisor! Replies to queries, texts or calls promptly. He’s a very accommodating service advisor! More
by CHRIS.CALADO
Verified Customer
May 28, 2024
The men were very nice and well Informed. They were courteous and good listeners. They were also helpful. They were courteous and good listeners. They were also helpful. More
by J Skelton
May 25, 2024
My service was completed quickly and the service agents were courteous and very professional. I truly enjoyed my first experience with the service department. 😁 were courteous and very professional. I truly enjoyed my first experience with the service department. 😁 More
by medevac29
Employees Worked With
May 25, 2024
Cassie Allen and the rest of the crew and technicians are great and make sure you have a good experience. great and make sure you have a good experience. More
by rossmohr
May 25, 2024
User friendly hours, good customer service. Clear explanations of service issues. Courtesy ride share service appreciated Clear explanations of service issues. Courtesy ride share service appreciated More
by CATHERINE.WILSONBIA
Employees Worked With
May 25, 2024
Very nice friendly service. Was I and out quicker than they estimated me. I always come here because of the service and help. Was I and out quicker than they estimated me. I always come here because of the service and help. More
by DSM7378
Employees Worked With
March 23, 2024
Deneen was very attentive to my needs and questions in regards to my buying of my new car. It was a great experience at Showcase Honda. Loved the popcorn and free water. Our Buddy P.J. Arnal stopped by regards to my buying of my new car. It was a great experience at Showcase Honda. Loved the popcorn and free water. Our Buddy P.J. Arnal stopped by for a hello. More
by Anthony Jereb
March 23, 2024
Great experience with Showcase Honda. I have been buying cars from P.J. Arnal for 25 years! Came in to get my CRV serviced and left with my dream Blue Pilot. Deneen was incredible to wor I have been buying cars from P.J. Arnal for 25 years! Came in to get my CRV serviced and left with my dream Blue Pilot. Deneen was incredible to work with. Everything done with perfection. Thank you Deneen and Showcase. I highly suggest Deneen for your next car, SUV, or truck purchase! More
by Pam.wit
December 09, 2023
Very good service and helpful and explained all my question and did a good job question and did a good job More
by teresajuarez435
November 04, 2023
I’ve always loved and trusted Honda but my most recent experience with the service department left an awful taste in my mouth. James B. failed to explain what was going on with my car’s undercarriage & le experience with the service department left an awful taste in my mouth. James B. failed to explain what was going on with my car’s undercarriage & let me drive away with an improperly attached skid plate without even so much so as telling me. Only found out when my car started making a god awful screeching sound on the freeway. When I called to figure it out he was immediately apologetic and wanted to fix it to “do right by me” and then immediately called me back to say it will actually cost over $300 because the issue was on the invoice (the same invoice that he didn’t bother going over). Failed to tell me that during the service they only ATTEMPTED to screw my skid plate back on; which is why it immediately came unscrewed while I was driving on the freeway. James B. also was unclear and honestly it felt like he was being deceitful with specific pricing quotes. I was told when I dropped my car off that there would be a diagnostic fee to look at some electrical issues, but that that diagnostic fee would then go towards any repairs (which is the only reason I agreed to that and approved it.) Then on the phone James informed me that the fee actually wouldn’t go towards any repairs and that money was simply gone? Then in person upon pick up he then told me again if I choose to come back for repairs that that fee would actually go towards repairs. The back and forth on that answer was confusing and didn’t fill me with trust in anything he was saying. Extremely disappointed in Showcase Honda, I’ve never had an experience this bad before. More
by Erinnnn12
Employees Worked With
James Birchman
