Showcase Honda - Service Center

I own a 1999 Honda CRV and it is important to me that the car be reliable. I never hesitate to pay for whatever is required to keep the car reliable; however, I only want to pay for the service that is actua car be reliable. I never hesitate to pay for whatever is required to keep the car reliable; however, I only want to pay for the service that is actually required. Therefore I must be able to completely trust my dealer and Service Agent. I ONLY have my Honda serviced at Showcase Honda because they have proven worthy of my trust. I especially have confidence in Mr. Jerry McLeod, the Assistant Service Manager. Showcase Honda is a "mature" dealership that exceeds all my requirements for honest, dependable service. More

I brought my 2007 element for a Safety Recall and was told it would take 2 hours to provide the service. 1 hour and 40 minutes later my car had been washed and was ready to go. In the three years I have told it would take 2 hours to provide the service. 1 hour and 40 minutes later my car had been washed and was ready to go. In the three years I have been dealing with this dealership, where I bought the car, I have had nothing but excellent service. It is the best automobile dealership I have ever dealt with. More

I have had issues with my starter and starter relay for quite some time with Bell Road Honda, Every time I would take to Bell Honda, they would inform me that Honda Starters never go bad. After many argume quite some time with Bell Road Honda, Every time I would take to Bell Honda, they would inform me that Honda Starters never go bad. After many arguments with there service manager, they finally tested my starter and found out that I did have a bad starter. In just a few short months, my starter went out again. This time I found Thomas, at Showcase. I explained the situation, and he said let me have my crew take a look. The starter was bad again. Now here is the part that has pushed me over the edge. When Bell Honda put in a starter they charged me for a new starter and what was put in was a refurbished starter. Tom ordered me a new starter and fixed that problem. Since that time I have been having problems with my starter relays. Instead of giving me the run around Tom once again, stated he would have the mechanics look at that and would fix and replace. I also use to get my oil changed at Jiffy Lube. Yet during my visit to Showcase Honda to get my belts replaced, Tom informed me that Jiffy Lube cross threaded the bolt to the oil pan and that the pan is ruined. Every situation that I have dealt with Tom for my vehicle he has fixed and made right. I work with the public just like Tom does, and I know how frustrating customers can be. Tom has always had great patients in working with me and fixing the problems, instead of just giving me excuses. You have a great employee working for you, I just thought you should know. Winston Pendleton More

I have purchased and serviced many cars as Showcase. Jerry McLeod has been my service advisor for 10+ years. He is oustanding, fair and communicates very well . I highly recommend him and Showcase. T Jerry McLeod has been my service advisor for 10+ years. He is oustanding, fair and communicates very well . I highly recommend him and Showcase. The dealerhsip is very convient for me to drop off and use their shuttle service to get to work. More

Employee remembered me from my last visit for servicing. Servicing time seems to get faster every time I go there!!! Terrific service - I could get on with my day in a very timely manner and all who helped Servicing time seems to get faster every time I go there!!! Terrific service - I could get on with my day in a very timely manner and all who helped me were very friendly and professional. Many thanks to Showcase Honda!!! More

I decided to use this dealer after an excelent phone experience with Jerry who answered the phone promptly and also my questions. Jerry greeted me almost before the car stopped. Even though I was 20 min experience with Jerry who answered the phone promptly and also my questions. Jerry greeted me almost before the car stopped. Even though I was 20 min. late for my appointment, the car was immediatly washed and taken to the service bay where work began. I expected an all day wait, but the car was ready in 2-1/2 hours. The car runs like new and I am very pleased with the service. More

Showcase Honda, Jerry McLeod in particular, has always been prompt and professional. There was always a ride to work or where ever. If the service was longer, there was a free rental available. I e been prompt and professional. There was always a ride to work or where ever. If the service was longer, there was a free rental available. I especially like the fact that Jerry knows me and my vehicle by name - I have called from the road and found him as helpful as anyone can be a few hundred miles away. Showcase is close to my home and easy to use. Thanks. More

They were very quick to help us, the service job took less time than expected and while we were waiting, a consultant showed some interest in whether we were helped sufficiently. The price for the servi less time than expected and while we were waiting, a consultant showed some interest in whether we were helped sufficiently. The price for the service job was much cheaper than another dealer and the waiting area was rather nice and helped make the time go by faster. I will keep them in mind for future service jobs, possibly sales too, and recommend them to anyone. More