Showcase Honda - Service Center

Showcase Honda is very apparently just focused on making money. They don’t seem to care for the customer relationship. They send quotes with a lot of extra services without keeping in mind the person on the money. They don’t seem to care for the customer relationship. They send quotes with a lot of extra services without keeping in mind the person on the other side of the car. I also think it’s very bad business to charge your customer processing fee when I know that you have enough margin in the services you provide Seems really xxxxty business tactics More

Excellent customer service, great communication about the work they’re doing on the car and why, transparent pricing. The only downside is that it took a very long time to get my car serviced. work they’re doing on the car and why, transparent pricing. The only downside is that it took a very long time to get my car serviced. More

Excellent service in a timely manner. Staff was friendly and helpful, I will go back to Dan for sure Staff was friendly and helpful, I will go back to Dan for sure More

James was fantastic. He is always responsive, thorough and communicates effectively and promptly. I give James and this service center a 10/10! He is always responsive, thorough and communicates effectively and promptly. I give James and this service center a 10/10! More

Great costumer service, fast as well. Also give great advice on maintaining my car fluids or tires Also give great advice on maintaining my car fluids or tires More

Service was finished quickly and service agent was very courteous. Experience very pleasant all around courteous. Experience very pleasant all around More

I like this dealership and I really have a good experience with the service department. But I wasn’t too happy this last time with service department. I was told that my car would be ready in three experience with the service department. But I wasn’t too happy this last time with service department. I was told that my car would be ready in three hours. But my car wasn’t finished until six hours later. I did not even get a call from the service department. I actually got a ride to go back to the dealership to pick up my car. The service advisor was about to call me and let me know what was going on. I called a couple hours before I left for the dealership and left a message for the service advisor. Give me a call. The service advisor give me a call back. I had brought my car in before the appointment time of 7:45 AM. And, my car was not finished until About 3 PM. It was very unacceptable and I expect my car to be in the shop with that amount of time. More

Kevin was really helpful in explaining my issue and accommodating my schedule. Though my issue is still ongoing, he’s made it as painless as possible. accommodating my schedule. Though my issue is still ongoing, he’s made it as painless as possible. More

Good service, communication and done in allotted time. Was pleased with feedback and review of the vehicle. Was pleased with feedback and review of the vehicle. More