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Showcase Honda - Service Center

Phoenix, AZ

4.7
821 Reviews
Call Service Center (602) 464-7145

821 Reviews of Showcase Honda - Service Center

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June 09, 2024

Austin is the best service representative, without question! He's the only reason why I gave Showcase a second chance. More

by KPPETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 10, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 09, 2024

They were great. Very thorough and timely and I appreciate the professionalism. The guy talking to everyone while they were waiting was awesome. More

by jane.cebrynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 09, 2024

Francisco deserves a raise. He provided great customer service, and helped correct a mistake that was made servicing my car. See you next tome. More

by BOGENRIEF44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 09, 2024

Richard York always provides professional service and shows great care and compassion for his customers. He helps prioritize which services need to happen immediately and which ones can wait. Thanks for More

by ISRAELSOTO84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard York
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Jun 10, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 09, 2024

I had an issue and the service writer and the service manager took care of it and I was very happy with the results More

by SLAMINSAMMMY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in service
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Jun 10, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 08, 2024

James was professional and informative. Secured the part swiftly and delivered on time as promised! More

by GINA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
Report | Print
Jun 14, 2024 -

Showcase Honda responded

Thank you for your kind words! We're delighted to hear that James provided you with professional and informative service. It's great to know that he was able to secure the part swiftly and deliver it on time as promised. We appreciate your feedback and look forward to serving you again in the future!

June 08, 2024

I was notified of what was needed before anything was done, and it was completed in the same day. Richard York went above and beyond to make sure I was happy. My car is running excellent now. More

by DBRADFORD2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Your, Sr. Advisor
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Jun 14, 2024 -

Showcase Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Showcase Honda and that Richard York provided exceptional service. Keeping you informed about the necessary repairs and completing them in a timely manner are priorities for us. We're delighted that your car is now running excellently. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to let us know. We appreciate your business and look forward to serving you again!

June 08, 2024

All ways fast friendly and when there is a problem fixed quick and professional service More

by YAO11192000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Showcase Honda responded

Thank you for your wonderful review! We're delighted to hear that you consistently experience fast, friendly, and professional service at Showcase Honda. Ensuring our customers' satisfaction is our top priority, and we're glad to hear that any issues are resolved quickly. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again!

June 08, 2024

Making my appointment online was super easy. My service advisor greeted me promptly at my appointment time and got my vehicle right in for it's scheduled maintenance. More

by William Lawrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin H. Suzuki
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Jun 10, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 08, 2024

Passenger rear view mirror replacement did not work and we have to return to hope a new one will operate. Replacement of mirror at $660.00+ is extraordinarily expensive. Thus, we ask for a discount of 20% More

by ROBMCSWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
Report | Print
Jun 10, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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