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Showcase Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Erika. Is. Everything. I reluctantly answered the call that came from Honda. I thought "Hmmm......do I think I can get the mini van of my dreams from a big dealership? Eh, w I reluctantly answered the call that came from Honda. I thought "Hmmm......do I think I can get the mini van of my dreams from a big dealership? Eh, what's the worst that can happen?" I answered it. I heard the sounds of buzzing good vibes and joyful hope wafting thru my phone receiver and I was taken aback. I was like, if anyone is worth meeting and looking into my mom-van dreams, I want it to be Ericka. I approached the door and when Ericka greeted me I immediately felt that the glass door to the dealership was not the only thing that was going to be transparent here. Erika quickly became my spirit animal, my guru, my sage, and ultimately my bestie. We danced, I cried, I whined, she held me close like a baby.... I didn't get the van I want but I instead got the van that I didn't know I wanted. I'm paying half what I expected on top of it all! I honestly don't know what else to say. You have all my deepest most personal thoughts of my experience at Honda with Erika. I always want to buy from her. When I get rich I'm buying my first luxury car from her. More
My first visit to the dealership. Everyone friendly and area clean. Service advisor very helpful and did what was asked. Even helped me put in my new wheel cover. Thank you Allan Hendrix area clean. Service advisor very helpful and did what was asked. Even helped me put in my new wheel cover. Thank you Allan Hendrix More
Awesome service and great people! Easy to get a hold of them for servicing, which is always a big plus. I plan on getting my next car from them as well. them for servicing, which is always a big plus. I plan on getting my next car from them as well. More
Sales staff I worked with Deneen for a couple of weeks to resolve getting the best possible price for my 2018 CR-V. she really went the full 9 yards in her attemp I worked with Deneen for a couple of weeks to resolve getting the best possible price for my 2018 CR-V. she really went the full 9 yards in her attempt to cross all of the "T"s and dot all of the "I"s. had it not been for her skillful handling of the purchase, i would not have purchased from Showcase. She is the Best! More
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Not complicated It was my first time shopping at a dealership so I went in expecting the worst, but Jessica was extremely friendly and let me take my time making my d It was my first time shopping at a dealership so I went in expecting the worst, but Jessica was extremely friendly and let me take my time making my decision. Overall a very pleasant experience. More
Aggressive Misleading & Rude I purchased a new car and it's been nothing but lies since then. Please, stay away from here. Do not give them your hard-earned money. They literally I purchased a new car and it's been nothing but lies since then. Please, stay away from here. Do not give them your hard-earned money. They literally smile in your face while they knowingly lie to you and refuse to do the things they agreed to do. It doesn't matter if they agree in writing. They don't care. This is a hateful place with aggressive, rude managers and salespeople. They agreed to fix items, in writing, and then told me later that they absolutely would NOT be doing the things they agreed to. I want to sincerely thank the staff at Showcase Honda for giving me the worst car buying experience of my life. And if they tell you that you have to go through the American Honda Association for resolution, that's also a lie. Honda will apologize for your terrible experience and then remind you that they take zero accountability for the dealerships that sell their vehicles and will not do anything to help you. Everyone I encountered at Showcase Honda should be ashamed of themselves. More
Friendly The service was great, very friendly I do recommend to all of my friends and family .allan Hendrix is an awesome person very professional and always m The service was great, very friendly I do recommend to all of my friends and family .allan Hendrix is an awesome person very professional and always making sure you are been taking care. More
Above and beyond I walked in with an appointment at another dealership with my mind set to check in and check out. I was instead chofferred around the lot, made a fast I walked in with an appointment at another dealership with my mind set to check in and check out. I was instead chofferred around the lot, made a fast friend, and incidentally had a dealership owner jumpstart the car I was hoping to find. Wonderful service More
So nice! He helped me with my car and seemed to really care!!! Really recommend him. Will be back in for future maintenance and or sales. care!!! Really recommend him. Will be back in for future maintenance and or sales. More
When I went in Devin was my service advisor, he was very helpful and got my first oil change for free. Everything was done in about 40 minutes and I am happy with the service. helpful and got my first oil change for free. Everything was done in about 40 minutes and I am happy with the service. More