Showcase Honda

I purchased a brand new Honda Accord in July 2006. Since I purchased a brand new Honda Accord in July 2006. Since that time I have not had any problems due to regular maintenance service. I call this pr I purchased a brand new Honda Accord in July 2006. Since that time I have not had any problems due to regular maintenance service. I call this preventive maintenance. I personally would suggest this rather than waiting to have problems on the road unexpectedly. Showcase Honda is excellent in keeping track of my automobile needs and by honestly suggesting whatever might be a problem or due to be a problem in the near future. Everyone at Showcase Honda is extremely friendly, pleasant, courteous and helpful. I must in all honesty single out Jerry McLeod whom I always contact prior to my visit. He is extremely professional and explains in detail to me the work needed at each service appointment. I highly recommend, as I have to many, Showcase Honda whether it be purchasing a car or service. I feel extremely confident in entrusting my Honda Accord to Showcase Honda. John Kane More

I have used Showcase Honda service department for my recommended service as well as items that come up from time to time. Each time, I receive prompt and pleasant service. The individuals, specificall recommended service as well as items that come up from time to time. Each time, I receive prompt and pleasant service. The individuals, specifically Jerry McLeod, are friendly and attend to you quickly. Their knowledge is excellent and they explain what is being done as well as answer questions that I have had. My car is completed when it is promised and many times before the time I have been given. I will continue to use this dealership's service department because of the quality of work done on my car as well as the courteous attention given to me each and every time. I highly recommend them and specifically ask for Jerry McLeod. More

I find that Showcase Honda is the best dealer in I find that Showcase Honda is the best dealer in Arizona.There is nothing they will not do to make sure that each and everyone who either buys or bri I find that Showcase Honda is the best dealer in Arizona.There is nothing they will not do to make sure that each and everyone who either buys or brings in their Hondas for service are given spectacular, friendly, service, and are very thorough and excellent care to detail and service.The service people, cashiers, and the service managers, especially Jerry McLeod have gone out of their way to bring the customer an experience in service and quality of work that not many in this area can ascribe to.I can't say enough regarding the superior experience one gets just going into the dealership-it's a shame so many others don't pay heed to the Showcase Honda experience.You can't beat it- I find this to be an excellent tribute to a dealership that actually makes you feel good to pay to have your car expertly taken care of.They bend over backwords to get you taken care of, and out again in ecellent time, and give you a beautiful waiting area to relax in while waiting. This dealership can't be beat. Marian Mc Connell 1236 E Belmont Ave. Phoenix, Az. 85020 More

The salesperson was professional, knowledgeable and The salesperson was professional, knowledgeable and friendly. Aside from a quick visit from a second salesperson (a manager?), the purchase was p The salesperson was professional, knowledgeable and friendly. Aside from a quick visit from a second salesperson (a manager?), the purchase was pain-free and a relatively pleasent experience. Although I was not financing the purchase, I had to spend an inordinate amount of time with a finance person to complete the paperwork for the purchase. I was presented with various highly overpriced options, e.g. extended warranty, nitrogen-filled tires, etc. Although I decided on purchasing an extended warranty, it was at a much lesser price than first quoted. This portion of the total experience felt like the more or less unpleasent car-buying experiences I had previously. More

I have been going to Showcase Honda several years now, but 2 cars from them and can say the service department has always treated me very well and feel they are trustworthy and have confidence in them. I but 2 cars from them and can say the service department has always treated me very well and feel they are trustworthy and have confidence in them. I have recommended Showcase to others and a former employer who purchased a vehicle from them and also agreed their service department rocks. More

I have been going to Showcase Honda for several years.I got my first honda at another dealership and felt there service was computerized and about money.At showcase i feel like a customer treated with curt got my first honda at another dealership and felt there service was computerized and about money.At showcase i feel like a customer treated with curtosey.They dont sweat the small stuff and nikel and dime you.They are prompt with service and curteous.Because of their service i hope to always own Honda's.I truley feel comftable their.Thank you. More

I own a 1999 Honda CRV and it is important to me that the car be reliable. I never hesitate to pay for whatever is required to keep the car reliable; however, I only want to pay for the service that is actua car be reliable. I never hesitate to pay for whatever is required to keep the car reliable; however, I only want to pay for the service that is actually required. Therefore I must be able to completely trust my dealer and Service Agent. I ONLY have my Honda serviced at Showcase Honda because they have proven worthy of my trust. I especially have confidence in Mr. Jerry McLeod, the Assistant Service Manager. Showcase Honda is a "mature" dealership that exceeds all my requirements for honest, dependable service. More

These employees listened to me as I expressed what I These employees listened to me as I expressed what I needed especially what would work with my budget. The saleman did not try to talk me into anyth These employees listened to me as I expressed what I needed especially what would work with my budget. The saleman did not try to talk me into anything once I told him that I was not interested in it i.e. leasing. The Service Dept needed to redo my back window tint since it had bubbles in it. They were friendly and fast, too. I am especially impressed that Showcase Honda invites new car owners to dinner and makes the event informative and fun. Employees from various departments talked with us expressed their commnittment to great customer service and gave us useful information about our vehicle and products and services. They make sure that all of our questions were answered and that we know how to care for our vehicles. Rita Welch told us that we can always talk to her if we have any questions or concerns. She is very friendly, personalble and seems to really enjoy working with the customers. More

I brought my 2007 element for a Safety Recall and was told it would take 2 hours to provide the service. 1 hour and 40 minutes later my car had been washed and was ready to go. In the three years I have told it would take 2 hours to provide the service. 1 hour and 40 minutes later my car had been washed and was ready to go. In the three years I have been dealing with this dealership, where I bought the car, I have had nothing but excellent service. It is the best automobile dealership I have ever dealt with. More

I have had issues with my starter and starter relay for quite some time with Bell Road Honda, Every time I would take to Bell Honda, they would inform me that Honda Starters never go bad. After many argume quite some time with Bell Road Honda, Every time I would take to Bell Honda, they would inform me that Honda Starters never go bad. After many arguments with there service manager, they finally tested my starter and found out that I did have a bad starter. In just a few short months, my starter went out again. This time I found Thomas, at Showcase. I explained the situation, and he said let me have my crew take a look. The starter was bad again. Now here is the part that has pushed me over the edge. When Bell Honda put in a starter they charged me for a new starter and what was put in was a refurbished starter. Tom ordered me a new starter and fixed that problem. Since that time I have been having problems with my starter relays. Instead of giving me the run around Tom once again, stated he would have the mechanics look at that and would fix and replace. I also use to get my oil changed at Jiffy Lube. Yet during my visit to Showcase Honda to get my belts replaced, Tom informed me that Jiffy Lube cross threaded the bolt to the oil pan and that the pan is ruined. Every situation that I have dealt with Tom for my vehicle he has fixed and made right. I work with the public just like Tom does, and I know how frustrating customers can be. Tom has always had great patients in working with me and fixing the problems, instead of just giving me excuses. You have a great employee working for you, I just thought you should know. Winston Pendleton More