Showcase Honda

To all those searching for the right, Dealership, and Salesperson I would recommend without any hesitation: Honda Showscase, and my Saleswoman Deneen Smeraldo. I believe I have a unique perspective, Salesperson I would recommend without any hesitation: Honda Showscase, and my Saleswoman Deneen Smeraldo. I believe I have a unique perspective, as someone who has lived in nine different cities from Coast to Coast and dealt with as many Dealerships and Salespeople. Deneen is not only sincere, but treated me with respect, understanding my unique situation, and made it her mission too insure mine was met. Thank you Deneen and Showcase Honda, A Very Satisfied Customer More

Definately the best car buying experience I have ever had. I never felt pressured or upsold, they worked with exactly what I asked for. I would absolutely recommend them and I will be doing my maintenanc had. I never felt pressured or upsold, they worked with exactly what I asked for. I would absolutely recommend them and I will be doing my maintenance with them as well. The salesman I worked with was great, the finance person I worked with was quick and polite, and I can only imagine their service department is right in line with the rest of the dealership. Class act! More

Buying a car from them has been the most miserable experience in my life. I bought a car from them on a Sunday, filled out the paperwork and was told to pick it up on Monday. Drove up the 120miles and experience in my life. I bought a car from them on a Sunday, filled out the paperwork and was told to pick it up on Monday. Drove up the 120miles and was told it wasn’t ready yet. Waited hours before they finally confessed they had sold it to someone else. Stupidly bought a different car from them. 3 months later was in a accident that totalled my new car. 3wks later the insurance company paid and I was told by finance company I still needed to make payments until the GAP paid out. 3 months later credit is wrecked because I couldn’t afford paying for 2 cars, and Honda Finance never told me that they had a problem with GAP. Showcase had never bothered to send in my GAP paperwork even after GAP called them on 1/11 and 1/17. Showcase Honda’s response to me when I confronted them was to say we forgot it in your file and yes you have to pay all the fees “sucks for you”. More

To Manny,Tim,Curtis,George and the entire staff of showcase honda. I totally would recommend anyone to showcase honda they will listen to you in what your lookin for in a car or whatever your looking showcase honda. I totally would recommend anyone to showcase honda they will listen to you in what your lookin for in a car or whatever your looking for. Manny made me feel like a person and the staff as they didnt lie to me they found a car that would suite my needs that i was looking for.also wanted you to know Lynn up stairs was an amazing young lady..I got a brand new 2010 honda civic hybird with only like 70miles on it and its the most amazing little car ive ever owned. i got it in the begining of feb 2011. After goin to other dealerships in the valley showcase honda was the most amazing dealership in the valley of the sun and they dont pressure u into anything they make u feel like a human instead a dud. they new how to treat the customers with respect and honesty..Keep up the great work and i will be back in the future to get new cars. YOur Favorite customer. Jaime More

The reason why I gave the high rating was that from the very beginning of the experience, Deneen was knowledgeable, friendly, and in no way pushy or any of the negative aspects of some salesperson types. very beginning of the experience, Deneen was knowledgeable, friendly, and in no way pushy or any of the negative aspects of some salesperson types. She was personable and worked hard to find an agreeable deal for us. I will definitely recommend Deneen as the salesperson to work with at Showcase Honda. Nikki was also a delight. She was very informative and helpful. She made us feel at home at the dealership. More

Best car buying experience we have ever had. Everyone from the GM, Tom, to our salesman, Manny, to our finance person, Andrew, were incredible. Even while sitting in the waiting area other people workin from the GM, Tom, to our salesman, Manny, to our finance person, Andrew, were incredible. Even while sitting in the waiting area other people working in the dealership would walk by and smile or ask how we were doing. Even the lot attendant wished us a good day. Every one seemed truly happy we were they buying a car from their dealership. Would recommend Showcase to everyone I know. More

Deneen Smeraldo was the only dealer rep to call me out of 3 dealerships contacted on the web. She was great to work with. We received a fair trade in and a fair new car price. George Bell finalized the pape 3 dealerships contacted on the web. She was great to work with. We received a fair trade in and a fair new car price. George Bell finalized the paperwork and was professional and knowledgeable. More

I had the worst experience with this dealership and believe they tried to commit consumer fraud by failing to disclose hail damage material to the value of the vehicle!!!! I found a vehicle online that believe they tried to commit consumer fraud by failing to disclose hail damage material to the value of the vehicle!!!! I found a vehicle online that I was really interested in and communicated with Aaron through email for about a week. We came to an agreement on a price (range) and I made an appointment to come in. The entire time, he was pressuring me to come in sooner and pushing to buy the vehicle (you'll know why in a minute). I decided to actually buy the vehicle after coming down after work one evening and spent 4 hours negotiating the price. By the time I signed the contract, it was dark, the dealership was closed, and I took the vehicle home. In the morning light, I noticed there was hail damage all over the roof and hood. This was never disclosed to me, online, or in any other way and was not apparent at night, when I signed the contract. When I brought the vehicle right back (after Brian barked at me on the phone to bring it back), I was left sitting there for an hour while the whole sales department "looked" for Brian, who in the end never even took a minute to come out to speak with me. The only positive part of my experience was Thomas (the fin. manager) who felt really sorry for me sitting there for so long, so he worked with me to get my money and trade-in back and somewhat helped to diffuse the situation. The next day, they called me and offered to "fix my CRV". I got excited that they were finally going to try and make things right, but again, I discovered that by "fixing your CRV", they meant only "fixing the hood" and not all the damage. Common - they were trying to sell me a damaged vehicle for full price! It became obvious to me that deceit is how they do their business!!! This dealership will try to take advantage of you in any way they can! Please go to a more reputable dealer! I also want to mention that since then, I bought a perfect CRV for the same price, but without hail damage, aggressive and rude salesmen, lies, and trickery from a dealership in Superstition Springs! The difference in customer experience is like night and day. I hope I can help someone avoid the horrible experience I went through by writing this review. More

Worse. Dealership. Ever. I bought two used cars from Showcase and both car batteries were dead within two weeks. They indicated they would reimburse me AND NEVER DID. They wouldn't return my calls and c Showcase and both car batteries were dead within two weeks. They indicated they would reimburse me AND NEVER DID. They wouldn't return my calls and completely ignore me and my family. Buyer beware. These guys don't care about people, just sales and $$. More

We were looking for a 2011 CR-V for our daughter. I emailed several Honda dealers asking if anyone could meet a specific price. The only one who met our request was Deneen at Showcase Honda. However, a emailed several Honda dealers asking if anyone could meet a specific price. The only one who met our request was Deneen at Showcase Honda. However, as I researched the Showcase Honda Dealership, I read several negative reviews and became skeptical if I wanted to do business with them but because of the significant disparity in pricing, we decided to give it a try. To our delight, everything went perfect. Deneen met us at the front door. She was very helpful, patient and informative. Then it was on to George Bell in the Finance Dept. One of the things I liked about George was that he took no for an answer. He got us in and out of the dept in 35 minutes. The whole process at Showcase Honda took just under 2 hours. We drove in with anxiety and skepticism and drove out with a new CR-V and a great experience. More