Showcase Honda

Sam Quina was great to work with! This was actually our third car we've purchased from Showcase Honda, and Sam made it easy for us to complete the sale and get exactly what we needed. Sam professionally h third car we've purchased from Showcase Honda, and Sam made it easy for us to complete the sale and get exactly what we needed. Sam professionally handled the entire situation from start to finish to make sure that we were taken care of and valued as customers. Kudos to him for making sure that we stayed on task and away from anything that may have detracted from our experience. More

I am a person that purchases cars every 12-18 months and have met many cars sales people. After a lack of follow up and basic disregard for customer service with another North Phoenix dealership, I reached have met many cars sales people. After a lack of follow up and basic disregard for customer service with another North Phoenix dealership, I reached out to Showcase Honda via internet. Sam responded to my request within minutes and we made an appointment. Although we were not able to make a deal, I have to say I have never seen a sales person work so hard to try and get the numbers to work. Based on my experience, you knew he was going to bat with his managers to make the deal a win-win. Because of that, my father wanted to purchase a Honda Accord and I reached out to Sam the next weekend. Long story short, they made a deal! If it were not for the way he treated me the weekend prior (even though we were not able to make a deal), the way he handled it still made me recommend my father. My fathers deal was easy, quick and Sam really made him feel like a person and not just another sale. I do not usually feel the need to write a review on a car dealership or sales person, but they earned it. I would recommend giving Sam and Showcase an opportunity any time! Jeff Gillick More

Sal Pignata is our hero! We had been hauling a U-Haul trailer with faulty lights behind our Honda Ridgeline from Monterey, CA to Phoenix AZ. We had gone nearly 3 days without sufficient sleep, and no on trailer with faulty lights behind our Honda Ridgeline from Monterey, CA to Phoenix AZ. We had gone nearly 3 days without sufficient sleep, and no one else had been able to help us. During our trip, we had one U-Haul technician come to try to unsuccessfully fix the issue, and we stopped three more times at different U-Haul facilities in the area to try to fix the problem. After being repeatedly told that the problem was with our vehicle, we looked up the safest, most direct route to your dealership. Although you dealership/service center was quite busy, Sal got us in right away and identified the problem as a blown fuse in a secondary fusebox that no one else had identified. He assured us that the problem was with the antiquated U-Haul trailer and not the truck, and after getting us stocked up with numerous replacement fuses, he sent us on our way in less than 15 minutes. He even graciously accepted a hug from a heat-stricken, exhausted, crazy-seeming me, and was nothing less than perfectly professional, helpful, and wonderful. I do not know who I should write to to request that this man be given a huge raise, but if someone could kindly direct me to the correct person, I would be most grateful. Thank you, thank you, thank you! Rosemary Howard More

I was extremely impressed by Jerry Mcleod, Assistant Service Manager. I went in for an oil change and he showed me other urgent issues that needed to be repaired on my car. He put them in order on my re Service Manager. I went in for an oil change and he showed me other urgent issues that needed to be repaired on my car. He put them in order on my receipt in order of importance. I did not have the funds available now but when I do I will be back to have my car serviced from Jerry. I felt like I found a home for my CRV to be kept in good working order. Jerry took me out to the sercie bay to look at my CRV. Between Jerry and the mechanic, they both explained and showed me all that was wrong with my CRV. I also spoke with a very friendly and helpful young man in the parts department. I can't remember his name. But please thank him for all his help looking up the two missing parts on my CRV (#6 & 12 on the outside of the roof and two covers to areas on the inside of the roof in the rear of my CRV. When I have more money I plan on coming back and buying the 5 wheel locks from him. I bought my last three cars from the same Nissan Dealer because I had a great service writer. Originally, the dealership was 2 minutes from my home in Mesa. I moved to Phoenix and needed a bigger car so I bought this CRV from them but their dealership moved even further way (Gilbert Rd and Santan Fwy). But because my CRV was a Honda it had to stay in the dealership for a day everytime it was serviced, while waiting tor parts. So, I decided to try Showcase Honda, 5 miles from my home. I am so gld I did. On a side note, the lobby was inviting, clean, and everyone was friendly and helpful. The fresh popcorn, cookies, and donuts were great and so was the free coffee. Please thank Jerry Mcleod, my mechanic who worked on my car, and the other young man, at the parts desk, for all their help. They not only talk the talk, they walk the talk as well. It was nice not to just get lip service. It was truly refreshing to see people who know what they are doing. More

I brought my car in for an oil change and other services and I was greeted right away. They handled my car with care and completed the work quickly. This is a great dealership with a friendly staff. I would and I was greeted right away. They handled my car with care and completed the work quickly. This is a great dealership with a friendly staff. I would highly recommend Showcase Honda to anyone who wants to buy a Honda or needs services to their car!! More

I needed new tires for my 09 Odyssey. Jerry went out of his way to be comptetive with all the other offers I received. He matched my low offer and I felt it would be better to have dealer install the tire his way to be comptetive with all the other offers I received. He matched my low offer and I felt it would be better to have dealer install the tires since I wanted an alignment as well. Some of the tire stores did not do this work. I got in this morning around 8am and was out by 10am. This was extremely better than other places I have been to buy tires and the reception area is very comfortable. More

Attitude was completely helpful and supportive. I went in for an oil change and was reminded that the car needed a 75 thousand mile checkup. I also bought four new tires, as mine needed replacing, with 6 in for an oil change and was reminded that the car needed a 75 thousand mile checkup. I also bought four new tires, as mine needed replacing, with 60 thousand miles on them. The price was right, considerably less than even two months ago for the same make and model. Two rods needed replacing, as one was leaking and the other was cracked. That piece was covered by an extended warranty. Also needed a Hepa filter for the aircon, and it seemed reasonable to get it all done at once. So, I had complete information about what was best for the car, and price information was given upfront. I had arrived late in the afternoon, but because some of the work was covered by warranty, they arranged for a rental car. Everything was very smooth, and I got my car back the next day. I had neglected to mention two minor items and Jerry McLeod took care of them as I was picking the car up. I really appreciate his attitude and the collective friendliness and sincerity of the staff. I have always gone to Showcase for servicing of the car, and will continue to do so. This is important to me, because as a teacher whose earnings have been frozen for two years in a row, and possibly will be even decreased this year, I have made the decision to hold onto this particular car for a couple of years longer. I have liked it from the first day, and it originally came from Showcase Honda. More

I purchased a brand new Honda Accord in July 2006. Since I purchased a brand new Honda Accord in July 2006. Since that time I have not had any problems due to regular maintenance service. I call this pr I purchased a brand new Honda Accord in July 2006. Since that time I have not had any problems due to regular maintenance service. I call this preventive maintenance. I personally would suggest this rather than waiting to have problems on the road unexpectedly. Showcase Honda is excellent in keeping track of my automobile needs and by honestly suggesting whatever might be a problem or due to be a problem in the near future. Everyone at Showcase Honda is extremely friendly, pleasant, courteous and helpful. I must in all honesty single out Jerry McLeod whom I always contact prior to my visit. He is extremely professional and explains in detail to me the work needed at each service appointment. I highly recommend, as I have to many, Showcase Honda whether it be purchasing a car or service. I feel extremely confident in entrusting my Honda Accord to Showcase Honda. John Kane More

I have used Showcase Honda service department for my recommended service as well as items that come up from time to time. Each time, I receive prompt and pleasant service. The individuals, specificall recommended service as well as items that come up from time to time. Each time, I receive prompt and pleasant service. The individuals, specifically Jerry McLeod, are friendly and attend to you quickly. Their knowledge is excellent and they explain what is being done as well as answer questions that I have had. My car is completed when it is promised and many times before the time I have been given. I will continue to use this dealership's service department because of the quality of work done on my car as well as the courteous attention given to me each and every time. I highly recommend them and specifically ask for Jerry McLeod. More

I find that Showcase Honda is the best dealer in I find that Showcase Honda is the best dealer in Arizona.There is nothing they will not do to make sure that each and everyone who either buys or bri I find that Showcase Honda is the best dealer in Arizona.There is nothing they will not do to make sure that each and everyone who either buys or brings in their Hondas for service are given spectacular, friendly, service, and are very thorough and excellent care to detail and service.The service people, cashiers, and the service managers, especially Jerry McLeod have gone out of their way to bring the customer an experience in service and quality of work that not many in this area can ascribe to.I can't say enough regarding the superior experience one gets just going into the dealership-it's a shame so many others don't pay heed to the Showcase Honda experience.You can't beat it- I find this to be an excellent tribute to a dealership that actually makes you feel good to pay to have your car expertly taken care of.They bend over backwords to get you taken care of, and out again in ecellent time, and give you a beautiful waiting area to relax in while waiting. This dealership can't be beat. Marian Mc Connell 1236 E Belmont Ave. Phoenix, Az. 85020 More