Showcase Honda

I never had a better service and deal like this time. I never had a better service and deal like this time. Very nice, friendly and understandable professionals, paying attention about my needs and opti I never had a better service and deal like this time. Very nice, friendly and understandable professionals, paying attention about my needs and options. you guys are really understandable and fair, to everyone i will recommend this dealership: fair, honest, humaneness and a great product: HONDA More

I met with Sam 30 days ago to purchase a new V6 Accord EXL but had a car with negative equity and although the price he offered was excellent, it did not make sense for us at the time. The numbers were s EXL but had a car with negative equity and although the price he offered was excellent, it did not make sense for us at the time. The numbers were so good for us on the car, we set up a deal for my father who purchased a vehicle from Sam 2 weeks ago. Since then, we sold our car and Sam really stepped up and we just purchased our Accord last Friday. Sam did not realize we were coming in and actually came in late after being home with his family. I felt terrible when i found that out, but what customer service! I would recommed Showcase and specifically Sam when considering a vehicle in Phoenix. More

I purchased a new car from Showcase Honda in Nov-2007. I also purchased an Extended Warranty under one condition that my Tires be covered for regular wear and tear under this warranty. I paid 2200 dollars f also purchased an Extended Warranty under one condition that my Tires be covered for regular wear and tear under this warranty. I paid 2200 dollars for this coverage. After driving my car for two-and-half years, I recently visited Showcase Honda Service to change my tires using Extended Warranty coverage. I found out that Extended Warranty does not cover regular wear and tear on my Honda CR-V tires. The sales person who sold me The Extended Warranty coverage falsely advertised tire coverage. Please buyers beaware of this SCAM??????????????? More

Sam Quina was great to work with! This was actually our third car we've purchased from Showcase Honda, and Sam made it easy for us to complete the sale and get exactly what we needed. Sam professionally h third car we've purchased from Showcase Honda, and Sam made it easy for us to complete the sale and get exactly what we needed. Sam professionally handled the entire situation from start to finish to make sure that we were taken care of and valued as customers. Kudos to him for making sure that we stayed on task and away from anything that may have detracted from our experience. More

I am a person that purchases cars every 12-18 months and have met many cars sales people. After a lack of follow up and basic disregard for customer service with another North Phoenix dealership, I reached have met many cars sales people. After a lack of follow up and basic disregard for customer service with another North Phoenix dealership, I reached out to Showcase Honda via internet. Sam responded to my request within minutes and we made an appointment. Although we were not able to make a deal, I have to say I have never seen a sales person work so hard to try and get the numbers to work. Based on my experience, you knew he was going to bat with his managers to make the deal a win-win. Because of that, my father wanted to purchase a Honda Accord and I reached out to Sam the next weekend. Long story short, they made a deal! If it were not for the way he treated me the weekend prior (even though we were not able to make a deal), the way he handled it still made me recommend my father. My fathers deal was easy, quick and Sam really made him feel like a person and not just another sale. I do not usually feel the need to write a review on a car dealership or sales person, but they earned it. I would recommend giving Sam and Showcase an opportunity any time! Jeff Gillick More

Sal Pignata is our hero! We had been hauling a U-Haul trailer with faulty lights behind our Honda Ridgeline from Monterey, CA to Phoenix AZ. We had gone nearly 3 days without sufficient sleep, and no on trailer with faulty lights behind our Honda Ridgeline from Monterey, CA to Phoenix AZ. We had gone nearly 3 days without sufficient sleep, and no one else had been able to help us. During our trip, we had one U-Haul technician come to try to unsuccessfully fix the issue, and we stopped three more times at different U-Haul facilities in the area to try to fix the problem. After being repeatedly told that the problem was with our vehicle, we looked up the safest, most direct route to your dealership. Although you dealership/service center was quite busy, Sal got us in right away and identified the problem as a blown fuse in a secondary fusebox that no one else had identified. He assured us that the problem was with the antiquated U-Haul trailer and not the truck, and after getting us stocked up with numerous replacement fuses, he sent us on our way in less than 15 minutes. He even graciously accepted a hug from a heat-stricken, exhausted, crazy-seeming me, and was nothing less than perfectly professional, helpful, and wonderful. I do not know who I should write to to request that this man be given a huge raise, but if someone could kindly direct me to the correct person, I would be most grateful. Thank you, thank you, thank you! Rosemary Howard More

I was extremely impressed by Jerry Mcleod, Assistant Service Manager. I went in for an oil change and he showed me other urgent issues that needed to be repaired on my car. He put them in order on my re Service Manager. I went in for an oil change and he showed me other urgent issues that needed to be repaired on my car. He put them in order on my receipt in order of importance. I did not have the funds available now but when I do I will be back to have my car serviced from Jerry. I felt like I found a home for my CRV to be kept in good working order. Jerry took me out to the sercie bay to look at my CRV. Between Jerry and the mechanic, they both explained and showed me all that was wrong with my CRV. I also spoke with a very friendly and helpful young man in the parts department. I can't remember his name. But please thank him for all his help looking up the two missing parts on my CRV (#6 & 12 on the outside of the roof and two covers to areas on the inside of the roof in the rear of my CRV. When I have more money I plan on coming back and buying the 5 wheel locks from him. I bought my last three cars from the same Nissan Dealer because I had a great service writer. Originally, the dealership was 2 minutes from my home in Mesa. I moved to Phoenix and needed a bigger car so I bought this CRV from them but their dealership moved even further way (Gilbert Rd and Santan Fwy). But because my CRV was a Honda it had to stay in the dealership for a day everytime it was serviced, while waiting tor parts. So, I decided to try Showcase Honda, 5 miles from my home. I am so gld I did. On a side note, the lobby was inviting, clean, and everyone was friendly and helpful. The fresh popcorn, cookies, and donuts were great and so was the free coffee. Please thank Jerry Mcleod, my mechanic who worked on my car, and the other young man, at the parts desk, for all their help. They not only talk the talk, they walk the talk as well. It was nice not to just get lip service. It was truly refreshing to see people who know what they are doing. More

I brought my car in for an oil change and other services and I was greeted right away. They handled my car with care and completed the work quickly. This is a great dealership with a friendly staff. I would and I was greeted right away. They handled my car with care and completed the work quickly. This is a great dealership with a friendly staff. I would highly recommend Showcase Honda to anyone who wants to buy a Honda or needs services to their car!! More

I needed new tires for my 09 Odyssey. Jerry went out of his way to be comptetive with all the other offers I received. He matched my low offer and I felt it would be better to have dealer install the tire his way to be comptetive with all the other offers I received. He matched my low offer and I felt it would be better to have dealer install the tires since I wanted an alignment as well. Some of the tire stores did not do this work. I got in this morning around 8am and was out by 10am. This was extremely better than other places I have been to buy tires and the reception area is very comfortable. More

Attitude was completely helpful and supportive. I went in for an oil change and was reminded that the car needed a 75 thousand mile checkup. I also bought four new tires, as mine needed replacing, with 6 in for an oil change and was reminded that the car needed a 75 thousand mile checkup. I also bought four new tires, as mine needed replacing, with 60 thousand miles on them. The price was right, considerably less than even two months ago for the same make and model. Two rods needed replacing, as one was leaking and the other was cracked. That piece was covered by an extended warranty. Also needed a Hepa filter for the aircon, and it seemed reasonable to get it all done at once. So, I had complete information about what was best for the car, and price information was given upfront. I had arrived late in the afternoon, but because some of the work was covered by warranty, they arranged for a rental car. Everything was very smooth, and I got my car back the next day. I had neglected to mention two minor items and Jerry McLeod took care of them as I was picking the car up. I really appreciate his attitude and the collective friendliness and sincerity of the staff. I have always gone to Showcase for servicing of the car, and will continue to do so. This is important to me, because as a teacher whose earnings have been frozen for two years in a row, and possibly will be even decreased this year, I have made the decision to hold onto this particular car for a couple of years longer. I have liked it from the first day, and it originally came from Showcase Honda. More