Showcase Honda

CASH BUYERS BEWARE Please don’t let them do you like they did me. I bought a car Saturday afternoon from show case Honda…The car is used but I was promised it was in good running order. I left the parking lo did me. I bought a car Saturday afternoon from show case Honda…The car is used but I was promised it was in good running order. I left the parking lot and drove home, not even 20 miles; the transmission light came on. I took the car back to them to look at it and was informed I need to spend 500 to fix the issue and after 100000 mile a transmission mount. I am a young lady, working hard to support myself, they took advantage of me, I want to return this car and get my money back; they are throwing up road blocks.i left the car there and wasted 5300 what made it even bad was Arnold said i could do a trade in after i get it fix but i only can get 5000 for it ! W.T.F seriously...... and i had it only for a day..... Please, Please, Don’t let them do you as wrong as they have done me. More

The staff is very nice and made me feel very comfortable. They gave me the time and space to make my decision without pressure and allowed me to fill comfortable with the decision I made. Thank you Deneen They gave me the time and space to make my decision without pressure and allowed me to fill comfortable with the decision I made. Thank you Deneen - you are the best! More

Amazing customer service! I work in the customer service industry, and I have to say they have better customer service than my company! Isaac helped me with getting all of the accessories for my vehicle, an industry, and I have to say they have better customer service than my company! Isaac helped me with getting all of the accessories for my vehicle, and when they were in, he called me right away. When I went in, he told me to wait in the air conditioning while he put the steering wheel cover and the dash mat. He had a great sense of humor and just overall great customer service! I am so happy I chose Showcase Honda to buy a car! I don't think I have even heard of better customer service. More

John was great to work with! this was my first time buying a new car and it was a great experience. I feel I got a good price and dealership was easy to work with! buying a new car and it was a great experience. I feel I got a good price and dealership was easy to work with! More

Hector is so friendly! Obviously he would not remember all of the customers he serves but once I remind him of my last visits, he asks me how I've been and offers to help me with whatever I need. He is ve all of the customers he serves but once I remind him of my last visits, he asks me how I've been and offers to help me with whatever I need. He is very knowledgable when it comes to cars, not just because it is his job but I can tell he has a passion for what he does. When I think of quality, friendly and great service, I know Hector will deliver!! More

My experience at Showcase Honda was easy and efficient. I was on a tight budget but needed to get a vehicle as soon as possible. I had been all up and down Camelback at different dealers and felt frustrated. was on a tight budget but needed to get a vehicle as soon as possible. I had been all up and down Camelback at different dealers and felt frustrated. I finally came into Showcase Honda and had the pleasure of working with Forrest Valora. He made me feel like family. He LISTENED to exactly what I wanted and what my budget could work with, He did everything in his possibility to get me in to an affordable car that suited me. I'm so happy with my Mazda <3 The financing process was quick. At Showcase I felt like they weren't just looking out for their pockets, they were looking out for mine! A really awesome bunch of people over there. But Ask for Forrest you wont be disappointed!!! I will definitely recommend Showcase Honda everyone and will be a returning customer! More

I've purchased many vechiles over my lifetime but I will continue only to go to John Savona. As you know when you have problems you try to look for the people that you bought the car from originally. I will continue only to go to John Savona. As you know when you have problems you try to look for the people that you bought the car from originally. I've come to know that the only person that I can contact on is John Savona. He's been with Honda for like over 19 years and he remembers my husand and I everytime we come. I tell him whatever issues I'm having and he gets it fixed. I had a warranty issue and I did not anticipate buying a new vechile but he really worked with his finanace department and we got the best deal possible. I think he knows that we are repeat customers and I won't deal with anyone else. If you want a honest and down to earth person...which is hard to say about any person in auto sales but he the REAL deal!! Love you John :) More

Mr. Savona made my visit with the dealership a very pleasant and non haggling experience. Very kind from the get go, he was very precise and to the point in answering my questions of the purchase..A+ i pleasant and non haggling experience. Very kind from the get go, he was very precise and to the point in answering my questions of the purchase..A+ in my book.. will definately recommend. More

From the beginning the Showcase Honda staff were friendly, helpful and kind. I arrived looking for a used car. Because of my financial circumstances, they were unable to assist me at that time; howe friendly, helpful and kind. I arrived looking for a used car. Because of my financial circumstances, they were unable to assist me at that time; however, Forrest Valora did not give up. The next day he called and indicated that because of a special they were having, he could get me into a new car! So I signed a deal. Brad Kreiss, the financial staff with whom I worked the first time, sought diligently to get me a lower interest rate; which happened! I believe Kent? called me to make sure my experience was a good one; which it was. Then Jose Morazon called me to say they could get my interest rate down! I went back into the dealership, met with Dean Russo to sign the new paperwork. Dean was a delight with whom to work - as were all Showcase Honda staff! Overall, Showcase Honda comes highly recommended in my book! More

I was looking for a place to order Honda geniune parts and found this dealership to have the most competitive pricing. I placed an order of a set of TPMS on monday night. (to have it delivered by Friday and found this dealership to have the most competitive pricing. I placed an order of a set of TPMS on monday night. (to have it delivered by Friday since the transit time is 4 days to SC) I called on tuesday around noon, to make sure it's in stock and shipped right away, I was told yes. I didn't get any notification until wednesday afternoon, So i called at 2PM, a woman told me, it's getting ready to be shipped tomorrow, I was frustrated and we hung up. Then I was thinking,, if I ordered it from my local honda dealership, I pay 10% more but I can have it by Thursday, or Friday the latest. So I called to cancel my order, and told them my order number and I would like to cancel since it's getting shipped Thursday afternoon. They put me on hold. 15 minutes and nobody picked up, so I called using another phone. A guy answered, "your package is already shipped, and cannot be cancelled" This was not true. Only shipping label is created(3PM) and FedEx did not pick up the actual package until 5PM. (I found this out because they ignored my cancel request and processed it anyways) So I called again to get ahold of the woman who put me on hold to have it cancelled, but after 20 calls, it started to feel like as if they are rejecting my phonecalls (caller ID) I had to call the front desk operator lady to deliver my message, name, and number to get a call back. Despite my effort to get in touch, I still haven't received the call and they let the package go, and I can track it on FedEx... it wasn't supposed to be picked up! "so, you'll have your package eventually, why are you complaining?" Because I needed them by Friday for personal reasons and I was going to cancel and get my money back so I could find a way to have it by Friday. But they ignored calls and processed the order anyways. I filed a complaint through PayPal but I doubt anything's going to go my way since this is a "big dealership" oh well.. I tried. More