Showcase Honda

I own a 1999 Honda CRV and it is important to me that the car be reliable. I never hesitate to pay for whatever is required to keep the car reliable; however, I only want to pay for the service that is actua car be reliable. I never hesitate to pay for whatever is required to keep the car reliable; however, I only want to pay for the service that is actually required. Therefore I must be able to completely trust my dealer and Service Agent. I ONLY have my Honda serviced at Showcase Honda because they have proven worthy of my trust. I especially have confidence in Mr. Jerry McLeod, the Assistant Service Manager. Showcase Honda is a "mature" dealership that exceeds all my requirements for honest, dependable service. More

These employees listened to me as I expressed what I These employees listened to me as I expressed what I needed especially what would work with my budget. The saleman did not try to talk me into anyth These employees listened to me as I expressed what I needed especially what would work with my budget. The saleman did not try to talk me into anything once I told him that I was not interested in it i.e. leasing. The Service Dept needed to redo my back window tint since it had bubbles in it. They were friendly and fast, too. I am especially impressed that Showcase Honda invites new car owners to dinner and makes the event informative and fun. Employees from various departments talked with us expressed their commnittment to great customer service and gave us useful information about our vehicle and products and services. They make sure that all of our questions were answered and that we know how to care for our vehicles. Rita Welch told us that we can always talk to her if we have any questions or concerns. She is very friendly, personalble and seems to really enjoy working with the customers. More

I brought my 2007 element for a Safety Recall and was told it would take 2 hours to provide the service. 1 hour and 40 minutes later my car had been washed and was ready to go. In the three years I have told it would take 2 hours to provide the service. 1 hour and 40 minutes later my car had been washed and was ready to go. In the three years I have been dealing with this dealership, where I bought the car, I have had nothing but excellent service. It is the best automobile dealership I have ever dealt with. More

I have had issues with my starter and starter relay for quite some time with Bell Road Honda, Every time I would take to Bell Honda, they would inform me that Honda Starters never go bad. After many argume quite some time with Bell Road Honda, Every time I would take to Bell Honda, they would inform me that Honda Starters never go bad. After many arguments with there service manager, they finally tested my starter and found out that I did have a bad starter. In just a few short months, my starter went out again. This time I found Thomas, at Showcase. I explained the situation, and he said let me have my crew take a look. The starter was bad again. Now here is the part that has pushed me over the edge. When Bell Honda put in a starter they charged me for a new starter and what was put in was a refurbished starter. Tom ordered me a new starter and fixed that problem. Since that time I have been having problems with my starter relays. Instead of giving me the run around Tom once again, stated he would have the mechanics look at that and would fix and replace. I also use to get my oil changed at Jiffy Lube. Yet during my visit to Showcase Honda to get my belts replaced, Tom informed me that Jiffy Lube cross threaded the bolt to the oil pan and that the pan is ruined. Every situation that I have dealt with Tom for my vehicle he has fixed and made right. I work with the public just like Tom does, and I know how frustrating customers can be. Tom has always had great patients in working with me and fixing the problems, instead of just giving me excuses. You have a great employee working for you, I just thought you should know. Winston Pendleton More

Everything was done by phone from San Diego, and then I drove 6 hours to Phoenix to pick up the car. Everything was perfect, we got an amazing deal, and we were at Showcase for no more than 30 minutes, an drove 6 hours to Phoenix to pick up the car. Everything was perfect, we got an amazing deal, and we were at Showcase for no more than 30 minutes, and back on the road. I have bought a lot of cars over the years, and I have never had such a straight forward experience with any other dealer. Steve Marion was incredibly straight forward, no bull, and the best part is that they own many more dealership brands, and all sales people are allowed to sell all brands. More

I have purchased and serviced many cars as Showcase. Jerry McLeod has been my service advisor for 10+ years. He is oustanding, fair and communicates very well . I highly recommend him and Showcase. T Jerry McLeod has been my service advisor for 10+ years. He is oustanding, fair and communicates very well . I highly recommend him and Showcase. The dealerhsip is very convient for me to drop off and use their shuttle service to get to work. More

Showcase Honda exceeded all of my expectations! Everyone at the dealer was great! I received multiple follow up calls after my purchase from the dealer thanking me for my business. Everyone I dealt with w at the dealer was great! I received multiple follow up calls after my purchase from the dealer thanking me for my business. Everyone I dealt with was very genuine and grateful that I choose to purchase my new Honda @ their dealer. Thank you very much Manny, for making my new car purchase fun and easy! More

Employee remembered me from my last visit for servicing. Servicing time seems to get faster every time I go there!!! Terrific service - I could get on with my day in a very timely manner and all who helped Servicing time seems to get faster every time I go there!!! Terrific service - I could get on with my day in a very timely manner and all who helped me were very friendly and professional. Many thanks to Showcase Honda!!! More

I decided to use this dealer after an excelent phone experience with Jerry who answered the phone promptly and also my questions. Jerry greeted me almost before the car stopped. Even though I was 20 min experience with Jerry who answered the phone promptly and also my questions. Jerry greeted me almost before the car stopped. Even though I was 20 min. late for my appointment, the car was immediatly washed and taken to the service bay where work began. I expected an all day wait, but the car was ready in 2-1/2 hours. The car runs like new and I am very pleased with the service. More

Showcase Honda, Jerry McLeod in particular, has always been prompt and professional. There was always a ride to work or where ever. If the service was longer, there was a free rental available. I e been prompt and professional. There was always a ride to work or where ever. If the service was longer, there was a free rental available. I especially like the fact that Jerry knows me and my vehicle by name - I have called from the road and found him as helpful as anyone can be a few hundred miles away. Showcase is close to my home and easy to use. Thanks. More