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Showcase Honda
Phoenix, AZ
1,975 Reviews
Welcome to Showcase Honda in Phoenix, AZ is Arizona's Best Dealer for New Honda cars and Quality Used Cars. Showcase Honda is conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road. Showcase Honda proudly serves our neighbors all around the greater Phoenix Metro area being the first Honda store in town!
Showcase Honda in Phoenix has a large selection of New Honda Models as well as Quality Pre-Owned Cars and Trucks. You can research all the Honda models right here in our virtual Honda Showroom. Drivers interested in a sport utility vehicles can choose between the class leading Honda CR-V, the award-winning Pilot SUV, hip Honda Element and the all-new rugged and dependable Honda Ridgeline
We hope to have the opportunity to meet you soon at our greater Phoenix Honda dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Browse our inventory and take a test drive of a new Honda Civic, Fit, Accord, CR-V, Odyssey, Element, or any other Honda, when you visit our Phoenix car dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,975 reviews
September 06, 2017
Recall for Airbag Had to go in to get service because of the recall on my car's airbags. The staff was great, the service was great and I really appreciate the efficien Had to go in to get service because of the recall on my car's airbags. The staff was great, the service was great and I really appreciate the efficiency in getting my car back to me. Service Honda is very professional, kind and I will be returning here again when the time comes. I also really appreciate the car wash--makes a broke college girl feel good. Keep up the good work! More
by almostgrad
Employees Worked With
August 30, 2017
Very GOOD, at this time i fell satisfy. Very good attention, helpful, professional, friendly staff, highly recommended all of you, it's my first car and I love it, I recommended maintaining Very good attention, helpful, professional, friendly staff, highly recommended all of you, it's my first car and I love it, I recommended maintaining your good attention to the people. More
by isabelita2008
Employees Worked With
Miguel Zepeda Niky ( finance), Miguel Zepeda
August 28, 2017
Great experience Deenen (sales person) was great--she made me feel like what I wanted really mattered and was not there to take advantage of me. She and Roscoe (sales Deenen (sales person) was great--she made me feel like what I wanted really mattered and was not there to take advantage of me. She and Roscoe (sales manager) also gave me the time I needed to make a good decision--I didn't feel rushed or pressured. This is my 4th car with Showcase Honda and they are always very professional and quick (time wise) in getting the whole car buying process done. More
by hmnetzloff
August 27, 2017
Much better than Tucson Helpful friendly and courteous staff. Highly recommend Ollie Jurcau (internet director) and Ruby Beltran (sales and leasing). We travelled from Tucs Helpful friendly and courteous staff. Highly recommend Ollie Jurcau (internet director) and Ruby Beltran (sales and leasing). We travelled from Tucson for the best deal. Our only complaint was the wait time to see the finance dept. They were short staffed on a busy saturday and we were left waiting with little communication for two hours. Once seen the finance advisor the process was quick. Highly recommend this dealership above the rest in Phoenix. More
by Abbo
Employees Worked With
Olivian 'Ollie' Jurcau 5Stars, Ruby Beltran, Miguel Zepeda
August 26, 2017
Best experience I've ever had at a car dealership! From the moment I called into the dealer to the time I left with my awesome car it was the best experience I have ever had when buying a car! Araceli From the moment I called into the dealer to the time I left with my awesome car it was the best experience I have ever had when buying a car! Araceli Cardenas was cheerful, honest, smiling and genuine from beginning to end! Jim Knights was professional, courteous, fair and did what he said he would do AND even went the extra mile for me after I had already left the lot with my car. Fantastic service and professionalism with a smile! Thank you for making it a great experience! More
by Mark
Employees Worked With
Ariaceli Cardenas, Jim Knights
August 26, 2017
Awesome! Great service! When I took the cars on a test drive I was given great information on each vehicle. Sharma made sure I was comfortable and had all my q Great service! When I took the cars on a test drive I was given great information on each vehicle. Sharma made sure I was comfortable and had all my questions answered. More
by BeaJohnson
Employees Worked With
August 07, 2017
Easy, smooth and fun car buying Showcase had a used truck on their lot that I was interested in. I called Aaron McDonald and scheduled to meet with him the next day for a test drive Showcase had a used truck on their lot that I was interested in. I called Aaron McDonald and scheduled to meet with him the next day for a test drive. When I arrived early the next morning, Aaron was ready for me. We went for a quick test drive, negotiated a fair price and he had me out the door quickly, with the truck detailed and gassed up. I would highly recommend Aaron to anyone looking for a Honda or used car. Overall a great experience and would recommend if you are looking for a car you ask for Aaron. More
by PrincetonConstructionAZ.com
July 30, 2017
Dang! Used car salesmen and companies use to be such a pain - much like politicians, but just a little more honest. But you guys changed everything. Thanks Used car salesmen and companies use to be such a pain - much like politicians, but just a little more honest. But you guys changed everything. Thanks to Mitch and everyone else at Showcase - we now have a new car and a new perspective of auto companies (particularly yours). You guys are a class act! We were impressed by all of the help we received and everything these people did for us. Now if you can just do something about politicians. Thanks again for helping us with our car. Dan H More
by Dan H.
Employees Worked With
Mitch - don't remember his last name - but give him a raise!
July 28, 2017
Great Overall Experience! This is our 4th mini-van we have purchased from Aaron McDonald! Great guy, easy to deal with. Would highly recommend the 2018 Honda Odyssey This is our 4th mini-van we have purchased from Aaron McDonald! Great guy, easy to deal with. Would highly recommend the 2018 Honda Odyssey More
by E&W Via
Employees Worked With
July 27, 2017
Almost good, frustrating negative sales pressure I was in the market for a 2018 Honda Odyssey for my wife and was shopping around to see who could provide us the best deal, as we were trading in a gr I was in the market for a 2018 Honda Odyssey for my wife and was shopping around to see who could provide us the best deal, as we were trading in a great condition Subaru. We went through the USAA Car Buying service, and Showcase provided us a quote. It was a pretty good deal on the base price, and they provided a decent quote for the trade in. I communicated with Sergio via email right away. He ended up calling me multiple times—even calling 3 times in a row one afternoon—which, in my opinion, you NEVER call someone multiple times in a row unless its an true emergency. He was definitely hustling for my business which I can respect, but his tactic was a bit aggressive. I told him the price I wanted via email, and they agreed. This was a positive start! Since I live in Tucson, and would be traveling to Phoenix to purchase, I communicated clearly that if the deal changes (because they think we would be too bummed to drive away without a new car), that we would drive home with no new car. Sergio reassured me everything was set. We were paying cash, so no financing was needed, and we hoped it would be a quick deal. Thats where the positives stopped. We arrived around 6:45pm and Sergio greeted us well. We wanted to be in and out since we had 2 young kids with us, but within 20 minutes we were still no where. I was hoping it was going to be quick, but no one was in a hurry. I looked around the showroom, since we had nothing else to do, and most Showcase employees were walking quite leisurely around the facility. No one was in a hurry. It was weird, but hey, maybe it was because it was the end of the day. After a few back-and-forths with forms and Sergio, it was beginning to be obvious that that this was not going to be quick. They needed to verify the title on our trade in, and they removed our license plate and brought it in. What happened next was just stupid and frustrating. They tried to pull a fast one on us by saying they were going to claim our license plate registration credit (tied to our Subaru license plate), which we had just re-registered 3 months prior. It was ~$130 credit we would get back. This was obviously not part of our pre-negotiated price. Jon, another sales manager, came over and said that they arrived at our pre-negotiated price via email with this credit factored in, although it was never communicated it in any emails—which had 8 lines items on how they arrived at my price. I told them the credit is legally mine, and we will be leaving if they don't honor their deal. Of course there had to be a chat with the "general manager", who was really nowhere to be seen. They seemed to just be taking their sweet time. John came back and then communicated that "you're really not going to buy the car over $130?", and saying that this is "normal" with a trade-in. He was essentially pressuring me into trying to feel bad about this. I simply replied with "well I could say the same thing back to you". He seemed on the defense, never smiled, and didn't look happy. Back to the "GM" again, which took another 10 minutes. I gave them a warning that we're leaving in 5 minutes if they don't hurry up. I guess they didn't think we were bluffing, and finally they came back with the final pricing paperwork. Another 20 minutes wasted at this point. We had already negotiated the price, and this paperwork should have been presented right when we got there. It took over 2 hours from the time we walked in, to the time we drove away, and we even paid cash! The only mildly pleasant process was with the final finance paperwork, who was in a completely different department. That was quick and easy. I wish I had a better experience, and despite them posting stickers all over the sales desks for Yelp, Facebook, and Dealer Rating, they didn't seem to think twice about how they treated us. The icing on the cake was that there was a tiny little ding in our brand new car as it sat in the inside delivery bay. They didn't put up a stink about paying for it to get fixed in Tucson at least. The next step is to get reimbursed for it. Proceed with caution. We got a good deal, but will not be coming back. More
by pet3r
Employees Worked With
Sergio Sanchez, Jonathan Chiazza
