Showcase Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Fantastic new car purchase experience! Bernard and the sales manager delivered the best experience we’ve had to date. I was so impressed how seamless the whole process was. They found me a Bernard and the sales manager delivered the best experience we’ve had to date. I was so impressed how seamless the whole process was. They found me a beautiful, flawless car and I left very happy. I’m going to take my daughter in to buy her car later this year. I won’t shop anywhere else. More
Exceeded my expectations on the purchase Ray and roscoe were very understanding and upfront during the sale. They went out of their way to get the best deal and ensure I am satisfied. Would s Ray and roscoe were very understanding and upfront during the sale. They went out of their way to get the best deal and ensure I am satisfied. Would surely recommend them. More
Professional, Easy Transaction Internet/email shopped with many Honda dealers. Jonathan's emails stood out, because he always responded quickly and professionally and provided all t Internet/email shopped with many Honda dealers. Jonathan's emails stood out, because he always responded quickly and professionally and provided all the information needed. When I came in to purchase, the paperwork was ready and everything was as agreed to. Jonathan Chiazza was out of the office that day, so Jonathan Mireles handled the transaction at the dealership. I was impressed with how smoothly everything went from the initial email contact to the final transaction. I would definitely go back again, next time I'm in the market for a Honda. More
Totally cool experience I had a really pleasant experience buying my new car! This is my third Honda, all from showcase! They’re always nice and make it not that horrible. My I had a really pleasant experience buying my new car! This is my third Honda, all from showcase! They’re always nice and make it not that horrible. My guy Will was my favorite, while I was waiting for it all to go down he hunted me down some Advil, an iPhone charger and knew I was getting cranky so offered to get me foods. Then he helped me clean out my god awful trunk as I didn’t really expect to get a new car that day! Thanks man. They also didn’t make me hit the gong which, sold me. More
NSK HONDA Johnny is a customer focused sales associate who takes an interest in the customers needs and requirements. He'll go out of his way to make the best d Johnny is a customer focused sales associate who takes an interest in the customers needs and requirements. He'll go out of his way to make the best deal as long as the buyer is serious about making a deal. As a customer I do my research, ask questions, and present my additional requirements, as well as ask for numbers before allowing the dealer to run my credit. Johnny is a patient, knowledgeable, and a genuine sales associate. Roscoe G. was the manager who approved the great deal I got and he along with Johnny made my purchase well worth the time. Trey Sutherland was the finance guy that was not prepared when I arrived at 9am on 6/16/18. I sat waiting around for him for 45 minutes and when I finally went into his office, he left the office on several occasions some of which were up to 15 minutes at a time. He doesn't listen to the customer and will not stop pushing add-ons until he gets his way. Luckly I got his price down to what I thought was reasonable. The service department and the associates working that department are rude and unfriendly. Although I made an appointment for 4pm, the Service Associate Jose Elias told me I had to be here at 2pm to get the issue with the deck plate looked at. I told him I drove over 200 miles and made a beeline to Johnny. While I was waiting the service manager approaches me and says we'll try to take a look at it. I'm like come on seriously. That department needs better training on how they greet and approach there customers. Ross Erler is the GM and I had to get him involved on some of the issues I was having after my initial visit. He followed through on his part and was very friendly and made sure I was satisfied with the outcome. Overall the dealership has/is excellent in some areas and needs major improvement in others which is why the overall rattling I gave was three stars. The actual work of the technicians make up for the imperfections of the front end staff in the service department. More
Good service experience First service went well. all issues were addressed. Montana worked very hard. Good work done by team . First service went well. all issues were addres First service went well. all issues were addressed. Montana worked very hard. Good work done by team . First service went well. all issues were addressed. More
Fantastic salesman Onan was fantastic. He went ABOvE and BEYOND the call of duty. He helped me to understand things better and made this experience fantastic. He helped Onan was fantastic. He went ABOvE and BEYOND the call of duty. He helped me to understand things better and made this experience fantastic. He helped me feel more confident in the car buying world and Showcase has my business now. More
Maintenance Performance check Came in for an estimate on a broken passenger mirror and first oil change. Staff was very helpful and detailed in their knowledge of my vehicle. The w Came in for an estimate on a broken passenger mirror and first oil change. Staff was very helpful and detailed in their knowledge of my vehicle. The waiting room, provided with fresh coffee and popcorn, served as a great convenience. More
Great experience. Staff is very professional. My service advisor was great. He told me it would be about one hour for the service and he was right! I was able to make it to my next appointment on My service advisor was great. He told me it would be about one hour for the service and he was right! I was able to make it to my next appointment on time. Thanks More
2018 Accord Hybrid From the time we walked in the door, until the keys were placed in our hand. They made a concerted effort to make us feel welcome and comfortable. We From the time we walked in the door, until the keys were placed in our hand. They made a concerted effort to make us feel welcome and comfortable. We weren't rushed and had an excellent experience. Would definitely recommend to family and friends. More