Showcase Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great Customer Service I was working with Bo for my car repair and he was courteous and constantly called with updates on the progress of the repair. Great customer service! I was working with Bo for my car repair and he was courteous and constantly called with updates on the progress of the repair. Great customer service! More
Excellent service and personal My review is about the same as my husband's experience at SCHonda. We brought in 2 CRv's for a 30,000 complete checkup. Jose Elias handled both our c My review is about the same as my husband's experience at SCHonda. We brought in 2 CRv's for a 30,000 complete checkup. Jose Elias handled both our cars. He's courteous, professional and does an excellent job. The manager Jonathan C helped us select new SUV's for possible purchase in 2019. He was very helpful in answering all our questions about 2019 models. In short, we have dealt with SC Honda for many years and have been very satisfied, More
Very helpful and willing to work with me Victor was very helpful and patient with all of my questions. The overall visit was informative, quick and I was thankful to have had their holiday di Victor was very helpful and patient with all of my questions. The overall visit was informative, quick and I was thankful to have had their holiday discounts to lower the overall costs. More
Excellent service MICHAEL. CONNOR Was extreamly professional And and i could sense he was genuine on wanting too help me the best he could . plus everybody else he w MICHAEL. CONNOR Was extreamly professional And and i could sense he was genuine on wanting too help me the best he could . plus everybody else he was working with . U should give MR. CONNOR A RAISE IN PAY CHECK!!!!!!!!!!!! More
I went in for certain vehicle and I got it! I had a specific vehicle that I wanted and I didn’t not want to waste any time. I shared that with Dolce and her team. I was shown the car I bought, I had a specific vehicle that I wanted and I didn’t not want to waste any time. I shared that with Dolce and her team. I was shown the car I bought, loved it and best of all I was completely done in three hours. They had to work a miracle to get me in my car.... and they did it! More
First service of my new Civic Mr. Vargas met me immediately and advised me it would take about 45 minutes to provide the service and wash my car. It was exactly as he indicated. Mr. Vargas met me immediately and advised me it would take about 45 minutes to provide the service and wash my car. It was exactly as he indicated. What I especially appreciated was that the car was not just serviced and washed, but the inside was cleaned and wiped. That REALLY made me happy. The whole experience was outstanding! My thanks to Richard Vargas and the Showcase Honda personnel that worked on my car! More
Stopped in for oil change and overall car check I called on Saturday to make an appointment for oil change. Dakota Henson took my call and was able to get me in the same day. He greeted me at the se I called on Saturday to make an appointment for oil change. Dakota Henson took my call and was able to get me in the same day. He greeted me at the service center. Listened to all the things i wanted him to check. He was very courteous, professional, well spoken and knowledgeable. He told me it was going to take approximately one and a half hour to complete the work. I waited in the waiting area at the service center and in about one and half hour. he called me and took me to the office, pointed out to me on the receipt all the things that were checked. I felt good when i left the service center knowing that all critical items were checked and functioning well. Montana is a pleasant young man that wears a nice smile, happy looking and very enthusiastic. He represents your company very well and i will definitely go back to your service center if i needed any repair or routine maintenance. More
Amazing experience I came in for an oil change and tire rotation, I ended up with a brand new upgraded car and lowered interest rate. Every person I came in contact with I came in for an oil change and tire rotation, I ended up with a brand new upgraded car and lowered interest rate. Every person I came in contact with was professional, personal and had my best interest at heart. This dealership makes the experience of purchasing a car enjoyable instead of a hassle. I would recommend this dealership to anyone looking for a new vehicle. More
Terrible service Terrible service! Was trying to buy the new Honda CRV touring vehicle from this dealership and they really lacked in promptness and follow-up. I was t Terrible service! Was trying to buy the new Honda CRV touring vehicle from this dealership and they really lacked in promptness and follow-up. I was the one spending the money - yet I was the one doing all the work when it came To reaching out/following up with them. When I tried to reach out to them, the manager told me he would contact me back the following day with details and never did. I contacted them again that week and the manager said he was busy and would call me back- but no manager or sales associate followed up with me! I even left a complaint and there was no follow-up regarding that! Not sure what kind of a sales team they have there- but I know that they for sure would benefit from a refresher on customer service. I ended up taking my business to another Honda dealership and they set me up with the exact CRV I wanted with no fuss. I am so thankful I gave my business to those who were willing to do their job for it! Thumbs down guys More
Fantastic Customer Service When going into a dealership there always seem to be a feeling that you may get taken. I know this isn't everywhere but it seems to be the norm. Toby When going into a dealership there always seem to be a feeling that you may get taken. I know this isn't everywhere but it seems to be the norm. Toby listened to my issues and made sure I understood everything that I told him. He also put it on the repair order that way so the technician would understand what I explaining. They performed my service promptly and found what I was complaining about and then he contacted my warranty company for the ok. I did bring my vehicle back 2 days later for the repairs and the experience was exceptional. Thank you More