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Showcase Honda
Phoenix, AZ
1,970 Reviews
Welcome to Showcase Honda in Phoenix, AZ is Arizona's Best Dealer for New Honda cars and Quality Used Cars. Showcase Honda is conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road. Showcase Honda proudly serves our neighbors all around the greater Phoenix Metro area being the first Honda store in town!
Showcase Honda in Phoenix has a large selection of New Honda Models as well as Quality Pre-Owned Cars and Trucks. You can research all the Honda models right here in our virtual Honda Showroom. Drivers interested in a sport utility vehicles can choose between the class leading Honda CR-V, the award-winning Pilot SUV, hip Honda Element and the all-new rugged and dependable Honda Ridgeline
We hope to have the opportunity to meet you soon at our greater Phoenix Honda dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Browse our inventory and take a test drive of a new Honda Civic, Fit, Accord, CR-V, Odyssey, Element, or any other Honda, when you visit our Phoenix car dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,970 reviews
July 29, 2018
Extremely happy customer! My mother-in-law bought her car at this location and worked with Deneen Smeraldo and was very happy with her so of course I went to her as well and I My mother-in-law bought her car at this location and worked with Deneen Smeraldo and was very happy with her so of course I went to her as well and I am glad I did because she knew exactly what I wanted and she made it happen. I will definitely be recommending her to anyone interested in buying a new/used Honda. Thank you so much Showcase Honda and Deneen! More
by Ebeezy333
Employees Worked With
July 19, 2018
Mr Bernard Jordan I went to Showcase Honda on Sunday 7/15. He was of great help to I had hairy problems and he was FANTASTIC WITH ME. Sincerely, Steven Smith I went to Showcase Honda on Sunday 7/15. He was of great help to I had hairy problems and he was FANTASTIC WITH ME. Sincerely, Steven Smith More
by SSmith
Employees Worked With
Bernard Jordan, Juan Lira
July 16, 2018
Couldn't have asked for a better experience! I have been telling everyone I know how unbelievable my experience has been at Showcase. The entire team went out of their way to make me feel valued I have been telling everyone I know how unbelievable my experience has been at Showcase. The entire team went out of their way to make me feel valued and my business appreciated. Not only are they professional and genuine but beyond that they have held themselves accountable and taken ownership when necessary which is no small deal in this industry. They went above and beyond at every single opportunity and I am blown away at the customer service I experienced from start to finish. I will continue to share my incredibly positive experience and wouldn't even think of buying a car anywhere else!! More
by mwilliams
Employees Worked With
Ray Ettenger, Mitch Poellinger, Issa Farah, Flavio Ornelas
July 15, 2018
Dulce and Kenn were Great!!! Dulce was Great, however after leaving the Dealer the car started to make some noise while breaking. Texted Dulce right away, to let her know about th Dulce was Great, however after leaving the Dealer the car started to make some noise while breaking. Texted Dulce right away, to let her know about the issue. She said the shop was closed on Sunday, but could bring it back anytime to get it fix More
by Exhurta
Employees Worked With
Kenn Spell, Dulce Trejo
July 07, 2018
Great cars, best deals! Thank You! great cars, best deals! I left the dealership at 11 PM, can believe they did stay with me to finish all the paperwork to get home with my p Thank You! great cars, best deals! I left the dealership at 11 PM, can believe they did stay with me to finish all the paperwork to get home with my personal vehicle. Thank You so much, everyone, there are assumed! More
by Sergiu Perju
Employees Worked With
Mike Dawood
July 05, 2018
Fantastic new car purchase experience! Bernard and the sales manager delivered the best experience we’ve had to date. I was so impressed how seamless the whole process was. They found me a Bernard and the sales manager delivered the best experience we’ve had to date. I was so impressed how seamless the whole process was. They found me a beautiful, flawless car and I left very happy. I’m going to take my daughter in to buy her car later this year. I won’t shop anywhere else. More
by Lagunabum
Employees Worked With
Trey Sutherland, Issa Farah, Trae Holland, Bernard Jordan
July 05, 2018
Professional, Easy Transaction Internet/email shopped with many Honda dealers. Jonathan's emails stood out, because he always responded quickly and professionally and provided all t Internet/email shopped with many Honda dealers. Jonathan's emails stood out, because he always responded quickly and professionally and provided all the information needed. When I came in to purchase, the paperwork was ready and everything was as agreed to. Jonathan Chiazza was out of the office that day, so Jonathan Mireles handled the transaction at the dealership. I was impressed with how smoothly everything went from the initial email contact to the final transaction. I would definitely go back again, next time I'm in the market for a Honda. More
by B.Marge
July 05, 2018
Exceeded my expectations on the purchase Ray and roscoe were very understanding and upfront during the sale. They went out of their way to get the best deal and ensure I am satisfied. Would s Ray and roscoe were very understanding and upfront during the sale. They went out of their way to get the best deal and ensure I am satisfied. Would surely recommend them. More
by Janaki
July 04, 2018
Totally cool experience I had a really pleasant experience buying my new car! This is my third Honda, all from showcase! They’re always nice and make it not that horrible. My I had a really pleasant experience buying my new car! This is my third Honda, all from showcase! They’re always nice and make it not that horrible. My guy Will was my favorite, while I was waiting for it all to go down he hunted me down some Advil, an iPhone charger and knew I was getting cranky so offered to get me foods. Then he helped me clean out my god awful trunk as I didn’t really expect to get a new car that day! Thanks man. They also didn’t make me hit the gong which, sold me. More
by Brandoodle
Employees Worked With
France Champassak, William Lane
July 03, 2018
NSK HONDA Johnny is a customer focused sales associate who takes an interest in the customers needs and requirements. He'll go out of his way to make the best d Johnny is a customer focused sales associate who takes an interest in the customers needs and requirements. He'll go out of his way to make the best deal as long as the buyer is serious about making a deal. As a customer I do my research, ask questions, and present my additional requirements, as well as ask for numbers before allowing the dealer to run my credit. Johnny is a patient, knowledgeable, and a genuine sales associate. Roscoe G. was the manager who approved the great deal I got and he along with Johnny made my purchase well worth the time. Trey Sutherland was the finance guy that was not prepared when I arrived at 9am on 6/16/18. I sat waiting around for him for 45 minutes and when I finally went into his office, he left the office on several occasions some of which were up to 15 minutes at a time. He doesn't listen to the customer and will not stop pushing add-ons until he gets his way. Luckly I got his price down to what I thought was reasonable. The service department and the associates working that department are rude and unfriendly. Although I made an appointment for 4pm, the Service Associate Jose Elias told me I had to be here at 2pm to get the issue with the deck plate looked at. I told him I drove over 200 miles and made a beeline to Johnny. While I was waiting the service manager approaches me and says we'll try to take a look at it. I'm like come on seriously. That department needs better training on how they greet and approach there customers. Ross Erler is the GM and I had to get him involved on some of the issues I was having after my initial visit. He followed through on his part and was very friendly and made sure I was satisfied with the outcome. Overall the dealership has/is excellent in some areas and needs major improvement in others which is why the overall rattling I gave was three stars. The actual work of the technicians make up for the imperfections of the front end staff in the service department. More
by Neil K
Employees Worked With
Other Employees :
Jose Elias, Ross Erler , Trey Sutherland
