Showcase Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Fantastic Customer Service Omar was awesome. He reviewed all the details with me regarding my car and provided me a great customer experience. I was in and out the door in no ti Omar was awesome. He reviewed all the details with me regarding my car and provided me a great customer experience. I was in and out the door in no time More
Good quality service Great service! Good waiting area also. No 5 star bc Maintenance Prog is not nationwide and I had to pay oil for my leased HRV Great service! Good waiting area also. No 5 star bc Maintenance Prog is not nationwide and I had to pay oil for my leased HRV More
Great Service Mr Victor Andrade was extremely professional. This was my first visit to Showcase Honda since I purchased my Civic Honda. Mr. Andrade answered my q Mr Victor Andrade was extremely professional. This was my first visit to Showcase Honda since I purchased my Civic Honda. Mr. Andrade answered my questions (a lot of them) with clarity. Explained clearly the process. I appreciated his patience and Customer Service. More
Erika Lopez went above and beyond for me! Erika was extremely helpful to my friend while he was purchasing a car, always putting customer needs first and doing the best she can to make sure he Erika was extremely helpful to my friend while he was purchasing a car, always putting customer needs first and doing the best she can to make sure her customer is happy. She spent the duration of 3 days helping my friend find the perfect car for him. She made the buying process simple, low stress and my Friend walked out of the dealership happy. I highly recommend Erika to all my friends and family looking for the perfect car at a great price! More
Erika Lopez, Best car saleswoman in the Valley. When purchasing a car, there are multiple competencies important to me during the negotiation process. Product knowledge, knowing what’s most importan When purchasing a car, there are multiple competencies important to me during the negotiation process. Product knowledge, knowing what’s most important to me (the customer) and working around that, test driving the car and making sure it has no issues and finding the perfect car that fit my ideal guidelines. (Grey, back interior, room for my tall friends and enough trunk space for a couple golf bags). Erika searched and searched and searched until she found me a PERFECT 2017 Accord Sport with low miles. When I saw the car, I knew I wanted it and Erika made the finances work to fit my ideal price. If any of my friends, family or acquaintances are looking to purchase a car in the future, I will most definitely recommend Erika. Great car, even better buying experience. More
Honda civic sport I Am Glad that we got to work With william he make sure i was happy with the car i got great service i would recomend this dealer!!! I Am Glad that we got to work With william he make sure i was happy with the car i got great service i would recomend this dealer!!! More
Great The car looked beautiful and very well cleaned when I got it. Had a great experience getting a new car, would highly recommend showcase Honda The car looked beautiful and very well cleaned when I got it. Had a great experience getting a new car, would highly recommend showcase Honda More
Salesman stood me up After research on this site, I fount Showcase and Steve Marion to be highly rated. Just what I was looking for...I thought. I called Steve on Wednesda After research on this site, I fount Showcase and Steve Marion to be highly rated. Just what I was looking for...I thought. I called Steve on Wednesday afternoon, told him that it was important that I build trust and a relationship with the salesman I dealt with, and set an appointment for 9:30 the next morning (Thursday). This was a time that HE said was convenient for him. The dealership is a 50 mile round-trip and farther than three other Honda dealerships. After getting off the phone, I got a call from a client asking me to do a job for him the next morning (Thursday). Since I will move mountains (or in this case, lose money) to keep my word, I turned it down. I arrived at Showcase for our 9:30 appt, and was greeted by a very nice young lady who showed me to an office. Immediately, a very young man came in and said that Steve had just left the lot to go show a car to someone else, and that he, the young guy, was going to take over. During our phone conversation, Steve told me he'd been there 19 years. I guess in all that time he failed to learn two things 1) to keep his word, and 2) to listen! Especially when I told him that the most important thing to me was to build a trusting relationship. I'm not sure if dealers or salesman can respond here, but just keep something in mind. Explaining poor treatment doesn't excuse it. Whatever excuse he has, there were many options, other than to stand me up, that he could have taken. I really don't know if this is a good dealership, but I do know that I wasn't treated well. I really don't know what it would take for me to go back there, considering their (supposed) best salesman acted like...well...the stereotypical car salesman from years ago. Maybe I need to work with a salesman who's new to the industry. They might not have developed disrespectful bad habits. More
Perfect buying experience The Honda Odyssey was the perfect vehicle for us. The rear sliding door made it unbelievably easy for a passenger to get in and out of the van. The Honda Odyssey was the perfect vehicle for us. The rear sliding door made it unbelievably easy for a passenger to get in and out of the van. More
Jose Elias was great to deal with My CR-V had an a/c issue right as the heat was starting to get up there. Jose took care of everything and got my car back to me with a/c working perf My CR-V had an a/c issue right as the heat was starting to get up there. Jose took care of everything and got my car back to me with a/c working perfectly. More