Showcase Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Terrible service Terrible service! Was trying to buy the new Honda CRV touring vehicle from this dealership and they really lacked in promptness and follow-up. I was t Terrible service! Was trying to buy the new Honda CRV touring vehicle from this dealership and they really lacked in promptness and follow-up. I was the one spending the money - yet I was the one doing all the work when it came To reaching out/following up with them. When I tried to reach out to them, the manager told me he would contact me back the following day with details and never did. I contacted them again that week and the manager said he was busy and would call me back- but no manager or sales associate followed up with me! I even left a complaint and there was no follow-up regarding that! Not sure what kind of a sales team they have there- but I know that they for sure would benefit from a refresher on customer service. I ended up taking my business to another Honda dealership and they set me up with the exact CRV I wanted with no fuss. I am so thankful I gave my business to those who were willing to do their job for it! Thumbs down guys More
Fantastic Customer Service When going into a dealership there always seem to be a feeling that you may get taken. I know this isn't everywhere but it seems to be the norm. Toby When going into a dealership there always seem to be a feeling that you may get taken. I know this isn't everywhere but it seems to be the norm. Toby listened to my issues and made sure I understood everything that I told him. He also put it on the repair order that way so the technician would understand what I explaining. They performed my service promptly and found what I was complaining about and then he contacted my warranty company for the ok. I did bring my vehicle back 2 days later for the repairs and the experience was exceptional. Thank you More
Helpful and Friendly Very helpful and willing to work with me financially to get me to where I wanted to be in terms of monthly payments and find a nice car in the process Very helpful and willing to work with me financially to get me to where I wanted to be in terms of monthly payments and find a nice car in the process. More
Showcase is Super! Will has a pleasant attitude & is willing to listen. Will is attentive, courteous, friendly & positive. He answers questions & explains the process. Will has a pleasant attitude & is willing to listen. Will is attentive, courteous, friendly & positive. He answers questions & explains the process. He has a welcoming demeanor & his genuine interest for the customer is felt. I would recommend him without any hesitation. More
Amazing Great staff that is kind and understanding! Helps with bargaining and setting up the car. Would totally recommend to others! Overall it was the pleasa Great staff that is kind and understanding! Helps with bargaining and setting up the car. Would totally recommend to others! Overall it was the pleasant car buying experience I have ever had. More
Had my car serviced Toby is great, extremely polite and knowledgeable. He didn’t make me feel uncomfortable or like I was being taken through a loop like I have at other Toby is great, extremely polite and knowledgeable. He didn’t make me feel uncomfortable or like I was being taken through a loop like I have at other dealerships and now my car is running great. More
This is why people don't trust car dealerships I received what I thought was a decent bid ($22, 874) for a 2018 Honda accord Sport. After explaining in detail through texts that I did NOT want to d I received what I thought was a decent bid ($22, 874) for a 2018 Honda accord Sport. After explaining in detail through texts that I did NOT want to do all of the haggling and I was specifically coming to him because of his bid, I drove almost an hour to this dealership. Yes, it's the same old bait and switch. After test driving and sitting to do the paperwork, the cost changed to $34,273. Please. There is no way adding tax and license should add $11,399. All the marking and changing the numbers to lower this number to make it seem like a better deal, does not change the fact that I had an email with the original bid. I really liked my salesman. He was nice and maybe they are all trained to do this but this is just not acceptable. I can't be the only one that refuses to play these games. Just keep it honest and please don't waste our time. More
Montana was Attentive. Montana, in the services department, was helpful, attentive and informative in regards to the oil change and tire rotation requested by my New Civic Montana, in the services department, was helpful, attentive and informative in regards to the oil change and tire rotation requested by my New Civic's on board maintenance prompt. I told him of the all inclusive 5 Year maintenance plan I had purchased and he looked it up to verify if my oil change was covered as I had expected. I had an appointment the next day and was in and out quickly. More
Very good 10! Very friendly staff, worked diligently to make sure our price was met, was in and out within 3 hours. Customer satisfaction for low up was great. Cann Very friendly staff, worked diligently to make sure our price was met, was in and out within 3 hours. Customer satisfaction for low up was great. Cannot say enough good things about this staff. Highly recommended. More
Left with the exact car I wanted! Overall experience was positive. Deneen and Brice helped us to find a car within our budget and in the style that we love. Kenn explained the financ Overall experience was positive. Deneen and Brice helped us to find a car within our budget and in the style that we love. Kenn explained the financial piece to us and ensured that we got a separate package that would cover any issues that we would have with the car during our lease period. More