Showcase Honda

Denine is awesome. She went above and beyond to help make this an outstanding experience. The out of the door price was competitive and the process was efficient and short. this an outstanding experience. The out of the door price was competitive and the process was efficient and short. More

I have purchased multiple new and used vehicles over the years and have found Showcase Honda to be the most unethical, dishonest and incompetent dealership I’ve ever dealt with.

 I recently purchased a c years and have found Showcase Honda to be the most unethical, dishonest and incompetent dealership I’ve ever dealt with.

 I recently purchased a certified preowned 2016 Honda Fit for my daughter. After “talking numbers” we learned that the car needed to have a catalytic converter installed and would not be available to take possession for 7-10 days. She really liked the car and the carfax was very clean so we proceeded with the purchase. 

2 weeks passed with no updates from Showcase service or sales staff. My calls and text went unanswered for days or I sat on hold for 20 minutes waiting for the incompetent service advisor. When I did get an update it was always that the “part is released and will be here in a few days”. 

 After going through this for SEVEN weeks I returned in person to Showcase to try to get a straightforward answer as to when our part will arrive. After watching our incompetent service advisor fumble around on the phone and walk in circles for 30 minutes, we were asked to follow him and he wordlessly walked us to the sales area and walked away(incompetent and spineless). We were then informed that the part was, in fact, not on its way and they have no idea when it will arrive. 

We were given the option to choose another vehicle off the lot or cancel the contract, of course having to wait a week for the return of my $5000 down payment. So, my question is, had I not personally walked in looking for an answer, when would Showcase have informed me that it was going to be months before we got the vehicle we already making payments on? 
 Second problem with Showcase. When we purchased the vehicle and were in financing I found that the price of the vehicle was $3000 more than the agreed upon price. When inquired about the discrepancy I was informed that this fee was for intangible and non-negotiable “options” and was added to all Showcase sales. Beware of this unethical business practice at Showcase. In fact, AVOID Showcase Honda completely. More

I would and di, highly recommend Showcase Honda to those looking for cars. Deneen is awesome and I wouldn't use anyone else but her. looking for cars. Deneen is awesome and I wouldn't use anyone else but her. More

This is my 5th Honda CRV purchase dealing with Deneen. She's professional, personable, & goes the extra mile to meet her clients needs. I appreciate her positive & friendly demeanor. She's professional, personable, & goes the extra mile to meet her clients needs. I appreciate her positive & friendly demeanor. More

Got exactly what I was looking for in a vehicle. The service was great and she went above and beyond to find a car that fit all the criteria I was looking for. service was great and she went above and beyond to find a car that fit all the criteria I was looking for. More

Deneen, and everyone I worked with at Honda, we’re wonderful. I got my last 2 cars with Deneen’s assistance. She’s professional, kind and friendly. Everyone that I worked with went out of their way to wonderful. I got my last 2 cars with Deneen’s assistance. She’s professional, kind and friendly. Everyone that I worked with went out of their way to make the experience As swift and smoothly as possible. More

Deneen was very professional and straight forward during the transaction. Next time I need a Honda I will be going back to Deneen. Thanks again. the transaction. Next time I need a Honda I will be going back to Deneen. Thanks again. More

Third CRV,Always a positive experience, Deneen is a pleasure to work with and very professional. Showcase excellent in all areas and my go to dealership. pleasure to work with and very professional. Showcase excellent in all areas and my go to dealership. More

Always a pleasant experience to deal with Deneen. Quick and easy, she always takes the time to explain everything and will always go out of her way to help. and easy, she always takes the time to explain everything and will always go out of her way to help. More