Showcase Auto Sales
Chesaning, MI
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 44 reviews
This dealership is horribly managed, specifically by Chad, who made our experience even worse. Not to mention the terrible condition of the vehicle they sold us. To start, they sold us a car that the Chad, who made our experience even worse. Not to mention the terrible condition of the vehicle they sold us. To start, they sold us a car that they couldn’t even “find” the fax report for. On the very first day we got the vehicle, we experienced problems putting gas in it. The gas pump handle had to be held at a very specific angle for it to pump, if it would even work at all. Just a few weeks later, after only a few hundred miles of driving, the Jeep started developing even more serious issues. It began rough idling, losing approximately 6 miles of gas for every mile driven, and struggling to accelerate after coming to a stop at red lights and stop signs. We eventually took it to a dealership near our home, where they discovered even more problems. We paid for a general tune-up, had the spark plugs replaced, and addressed what we could. Unfortunately, none of it resolved the issues, and the vehicle continued to deteriorate. Eventually, the catalytic converter failed, along with the motor. A vehicle sold in genuinely good condition should not develop these kinds of problems after only a few hundred miles. There shouldn’t have ANY undisclosed problems when selling someone a car, like our gas pumping issue they were obviously aware of. What makes this experience even worse is how the dealership has handled our attempts to resolve the situation. We have reached out MULTIPLE times, only to be blocked on social media, have our reviews deleted, and have every single phone call ignored. Overall, this has been an incredibly frustrating and disappointing experience. I would strongly caution anyone considering purchasing a vehicle from this dealership More
This dealership sells cars with bad engines. I purchased a 2018 Grand cherokee from them. In less than three weeks later, and 700 miles, the engine blew. I spent 3500 out of pocket. trying to fi I purchased a 2018 Grand cherokee from them. In less than three weeks later, and 700 miles, the engine blew. I spent 3500 out of pocket. trying to fix the car. They were unable to do so due to a catastrophic engine failure. I purchased a powertrain warranty at the time of purchase. They're also refusing to honor the powertrain, and fix it. The dealership won't return a phone call or email. And now I have to hire an attorney, because I have 20,000 dollars invested into a 12000 dollar paperweight. More
We recently purchased a vehicle from this dealership, and it turned into one of the worst experiences we’ve ever had. My husband and I had just moved to the state, have a baby on the way, and urgently nee it turned into one of the worst experiences we’ve ever had. My husband and I had just moved to the state, have a baby on the way, and urgently needed a reliable vehicle. We worked with Nate and Eric. When we test drove the car, we noticed it was completely on “E” with almost no gas, which limited how long we could drive it. Looking back, this feels intentional. During the short test drive, my husband noticed the check engine light was on. We asked Eric about it, and he took it to their “mechanic” to check the code. He came back with a screenshot claiming it was only an O2 sensor and said it was an easy fix. My husband asked multiple times if that was the only issue, and we were reassured it was. Based on that, we paid for the car in full. Not even far enough down the road to reach the interstate, the oil sensor light came on and the car started acting strange. My husband stopped at AutoZone and found there wasn’t a drop of coolant in the vehicle. After letting it cool down and adding coolant, it immediately poured out onto the ground because there was a massive hole caused by a blown head gasket. The car started smoking, wouldn’t restart, and we were stranded two hours from home. We had to pay for a tow truck just to get the car back. When my husband ran his own code reader, over 10 codes appeared — not just the “O2 sensor” they claimed. It also became obvious someone had already been working around the head gasket area, which makes it very hard to believe they didn’t know about this major issue beforehand. We called, emailed, and left voicemails immediately, but got no response. After multiple follow-ups over the next week, we were repeatedly told “the boss is in a meeting” and would call us back. That never happened. When my husband finally told Eric we would be reporting this to the state for knowingly selling a defective vehicle, Eric laughed and said, “I wouldn’t do that, it will be no help to you at all,” before hanging up. We’ve now had to take the car to an independent mechanic and are facing the cost of a full engine replacement — nearly the same amount we paid for the car. This dealership sold us a vehicle they appear to have known was seriously damaged and then completely ignored us when we tried to resolve it. The fact that the car was on empty, had no coolant, and had obvious pre-existing work done around the blown head gasket makes this feel incredibly deceptive. Please be extremely cautious if considering buying here. I wish we had paid more attention to the reviews beforehand. Based on our experience, I would not trust this dealership or the salespeople we dealt with. More
Lonnie did exceptional job preparing vehicle and paper work transaction during the time I went to get cashier check and return.thanks Rick Liggett work transaction during the time I went to get cashier check and return.thanks Rick Liggett More
Micah provided excellent service when I bought my Chrysler Pacifica. I would be more than happy to purchase a vehicle from him again in the future. Chrysler Pacifica. I would be more than happy to purchase a vehicle from him again in the future. More
Less than 3 months and $9000 down the drain. Vehicle is crap. Ken is a horrible salesman. They are criminals and don’t care who they sell to or what they sell Vehicle is crap. Ken is a horrible salesman. They are criminals and don’t care who they sell to or what they sell More
Would like to give them zero stars. My nephew bought a Ford fusion and a few months later he needed a new engine. Over 5 thousand dollars. I bought a dodge journey and the 3 month wa My nephew bought a Ford fusion and a few months later he needed a new engine. Over 5 thousand dollars. I bought a dodge journey and the 3 month warranty. Warranty expired and car started acting up. All said and done I put 1200 dollars into my car and still not running. Needs a new motor 3300 dollars. Cant afford it. Still making car payments. Going to drive it until it quits on me. Living on social security so I guess when it quits I start walking or sit home. Would not recommend these crooks to anyone. More
I purchased a car two weeks ago for 4000 dollars. It's a GMC Envoy as is no warranty. Not even after the first week the power steering pump is broken. Doesnt work. Fuild pooring out. It stalls consta It's a GMC Envoy as is no warranty. Not even after the first week the power steering pump is broken. Doesnt work. Fuild pooring out. It stalls constantly and barely shifts. The dealership doesn't carry insurance for you to be able to test drive their vehicles. And sold me a complete lemon. And are unwilling to call me back or even exchange the car for a different one. More


