Show Me Auto Mall

Buy Somewhere Else We went to purchase a truck from this dealership over a year ago. After deciding on the truck we wanted and negotiating price to a payment we were com We went to purchase a truck from this dealership over a year ago. After deciding on the truck we wanted and negotiating price to a payment we were comfortable with, we also decided to trade in my car. The point of trading in the car was to lower payments as we were going up in truck payments. 6 days after purchasing the truck the engine blew up. We are talking a 2007 Silverado 1500 with 79,000 miles. There should have been no issues and we were assured the vehicle went through their service center when we purchased the vehicle. When we first looked at the vehicle the check engine light was on and we were assured it would be fixed. When we took delivery they said it was just a sensor. When we called about the engine we were first told we would have to wait until after the weekend because it was Friday evening of a 3 day holiday weekend. My husband was upset and they agreed if we could get the vehicle to them they would provide a loaner as we were going out of town and I was already in southern Missouri. The loaner they gave had NO gas. When j say no gas...I mean bone dry. The loaner also got terrible gas mileage, so we have to overspend our budget to have enough gas to get home. When we returned to we asked for a different vehicle. We were given a different loaner once again with no gas. The truck would hardly stay running. After 2 weeks we finally got our truck back. A couple of days later the check engine light came on again. We took it back and they fixed it again. At this point we were worried about the quality of the vehicle and told the dealership that we would like to look at other trucks to get out of this one. We were advised that we would have a high amount of inequity because we hadn't even made a payment. What? We put 500 miles on it and they are telling us we are already upside down? We hadn't had it a month! We kept the truck for only a few months before we found a dealer willing to work with us and get us a great deal! Looking back now...we were unsure how we ever got my car financed though. They could only get a us an interest rate in the teens and in just 6 months I was over 7 thousand dollars upside down in my car. I realize that I should have looked at the numbers better, but the dealership should feel guilty for screwing us over so bad on the numbers. We have since been working with an amazing credit union with excellent rates for new and used cars and once again found a vehicle at Show Me that we were interested in. We made three trips to the dealership and on the third were told that they were working on the bottom dollar figure. They kept trying to get us to run our credit and see what the could do, but we insisted that the 4% interest with our own financing is what we wanted to do. We did not want any other bank. After the 4th day that we were told we would get a call with the numbers I called three times, and our salesman had not communicated to the manager that we were only concerned with the bottom line. They offered us $5000 under retail for our truck and their truck was $1500 over retail. In speaking with Clifton he told us that he could go down to a certain amount, but we told him we were still about $1000 over where we needed to be. We told him if he could get another $500 we would meet in the middle. He said he would speak to Josh the owner and call us back. 3 days later we got a phone call from our salesman, and Clifton denied even offering the number he did. This dealership let us walk away over $500. We gave them a chance to redeem themselves and they ruined it. Nobody ever remembers what they told you, they want to push you into something else that you don't want because v they don't want to negotiate prices and they simply only care about their sales and not their customers. We will never think about using this dealership again and will tell everyone we know not to even look at their lot. When you try to call them put on their mistakes they only argue that they did nothing wrong and they do not care about reputation. We also know others who have purchased vehicles here and every one of them has ended back in the shop. They do a crap job of detailing their vehicles and you get it in the condition the previous owners left it in. STAY AWAY! DON'T EVER GIVE THEM A CHANCE! THEY WON'T CARE ABOUT YOUR WANTS OR NEEDS ONLY THEIR OWN! More

I will be a return customer in the future I worked with Carlos Vides from the first day. He was friendly and didn't try to push me into something I wasn't going to like. I got a 2006 Pontiac G I worked with Carlos Vides from the first day. He was friendly and didn't try to push me into something I wasn't going to like. I got a 2006 Pontiac Grand Prix GXP which is exactly the type of car I have been looking for. I would definitely recommend this dealership to anyone. More

The only place to buy a car ! I have purchased two vehicles from Show me auto mall . The second time was just as painless and stress free as the first time. I like the fact that th I have purchased two vehicles from Show me auto mall . The second time was just as painless and stress free as the first time. I like the fact that they don't try to sell you a car, they sell you want you want to buy. And sell it to you at a good price. After searching craigslist for the vehicle i wanted, I called Nick, told him what i was looking for. He got me a newer,less mileage car for a better price than craigslist. Nick and the guys are awesome. If i need another vehicle i will definitely comeback. More

overall great experience Carlos Vides did a great job showing us the Sienna we eventually purchased and why we should purchase it from Show Me Auto Mall. He went above and bey Carlos Vides did a great job showing us the Sienna we eventually purchased and why we should purchase it from Show Me Auto Mall. He went above and beyond and is very customer service focused. They have a great show room with a room just for the kids to hang out and watch videos or play games or just hang out. The service department did a good job on the things we asked to have fixed. Overall a good experience. More

Great experience We were looking for a new to us vehicle and Tim helped us to find the right of for us and get us a great price on it as well. We were looking for a new to us vehicle and Tim helped us to find the right of for us and get us a great price on it as well. More

08 Surburban Great dealership, customer service first. They were really busy when we arrived, I knew what I wanted to look at and they just did a quick license swa Great dealership, customer service first. They were really busy when we arrived, I knew what I wanted to look at and they just did a quick license swap for keys so we could inspect while they got someone to help us. I had plenty of time to inspect and check out on my own. Salesman was very knowledgeable about vehicle accessories and never tried to sell it to me. Never any pressure and priced right. Purchased a vehicle and had equity in it at time of purchase. Family friendly with the kid activity area so we could do the paperwork without interruptions. Financing was a snap with a great interest rate. More

Jake Thompson goes above and beyond! Jake Thompson went above and beyond to make sure that I was a satisfied customer. I would definitely buy another car from Jake and will refer anyone Jake Thompson went above and beyond to make sure that I was a satisfied customer. I would definitely buy another car from Jake and will refer anyone looking to buy a car to him. More

great place to buy a used vehicle! My wife and I were looking to replace our old truck with a newer lower miles diesel and found exactly what we were looking for at show me auto mall. My wife and I were looking to replace our old truck with a newer lower miles diesel and found exactly what we were looking for at show me auto mall. Financing was easy and fast, and we ended up with a much nicer truck for cheaper than our budget. The service department worked our truck in to be checked out and it was exactly as described and we have had zero issues since. Thanks guys! Will definitely buy again! More

09 CHEVY TRUCK EXCELLENT SERVICE DEPT Bryce Lehman top of the line done everything he said he was going to do with the inspection fixed what was wrong kept me informed and made my used tru Bryce Lehman top of the line done everything he said he was going to do with the inspection fixed what was wrong kept me informed and made my used truck i bought off them look better than brand new. More

very happy our experience with at ShowMeAutoMall was wonderful and and was very happy Rocky Browne found us the perfect vehicle and we could have no asked for our experience with at ShowMeAutoMall was wonderful and and was very happy Rocky Browne found us the perfect vehicle and we could have no asked for more thanks you More