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Shottenkirk Toyota - Service Center
Quincy, IL
204 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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204 Reviews of Shottenkirk Toyota - Service Center
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Verified Customer
Helpful March 13, 2024
The wait was extremely long. Did not put mileage in the windshield nor removed plastic off the seat. I was very disappointed Did not put mileage in the windshield nor removed plastic off the seat. I was very disappointed More
by SANLEEE
Employees Worked With
March 12, 2024
When I come to get my car serviced, they are very friendly and good to explain things to me! If they feel it took too long, they always apologize for my wait, which the reason it took a bit longer th friendly and good to explain things to me! If they feel it took too long, they always apologize for my wait, which the reason it took a bit longer this time was because I made the appointment online and only put oil change and not a tire rotate also, which they went ahead and done while I was there and I was thankful for that since I had purchased a thing for five oil changes and tire rotates some time ago. That has been a blessing to be able to have that as well. Thank you, Shottenkirk Toyota for taking good care of me!! More
by SCRAPBK12000
Employees Worked With
Zachery Newell
March 11, 2024
Would have given a higher rating had I not been charged a 3% processing fee when I paid for the service provided. Shottenkirk is a multi-million dollar company, NOT a small business. Nickle and diming you cu 3% processing fee when I paid for the service provided. Shottenkirk is a multi-million dollar company, NOT a small business. Nickle and diming you customer to pay the processing fee if using a debit card as form of payment for the service done on a vehicle is poor customer service! More
by NICHOLE
Employees Worked With
Zach
March 10, 2024
Tracy, Dallas and Josh were very professional and took care of me. The management were also great to work with. care of me. The management were also great to work with. More
by bstode
Employees Worked With
Other Employees :
Service writer Mike…
March 07, 2024
Love the Toyota care packages and the pick up option too, great convenience. The video of the inspection is very nice! great convenience. The video of the inspection is very nice! More
by SJAMISON_01
Employees Worked With
March 04, 2024
This was one of the most uncomplicated car buying experiences I have ever had. The sales team, Dallas and even Tracy were respectful, professional, efficient, acomodating and helpful. experiences I have ever had. The sales team, Dallas and even Tracy were respectful, professional, efficient, acomodating and helpful. More
by KEVYEVY
March 02, 2024
Great communication and wonderful service in my experience. I am very satisfied. Amy does amazing experience. I am very satisfied. Amy does amazing More
by RANDOMDH
February 29, 2024
This way my first time buying a car. It was a great experience. Highly recommend. It was a great experience. Highly recommend. More
by EMILYHULTGREN21
