Shottenkirk Toyota - Service Center

Great customer service and support, friendly and well educated staff were very informative and explained every thing in layman’s language educated staff were very informative and explained every thing in layman’s language More

Excellent service. I appreciate the service team squeezing me in today even though I did not have an appointment. They are pros! I appreciate the service team squeezing me in today even though I did not have an appointment. They are pros! More

The service I’ve received has been very good, but the surveys, survey reminders, etc. afterwards are annoying and my only complaint. surveys, survey reminders, etc. afterwards are annoying and my only complaint. More

Very professional - all employees courteous - work finished in timely manner - Anette great to work with. finished in timely manner - Anette great to work with. More

They get the work done, but cannot always answer all of my questions. They need to stop sending me emails that do not pertain to me. my questions. They need to stop sending me emails that do not pertain to me. More

Alway great service at this dealership! Customer service is above average and my SUV was ready when promised! Customer service is above average and my SUV was ready when promised! More

Richard Santiago is the best guy to talk to get a car from. He is awesome. I got 2 cars from him so far and didn't have no problems yet. I give him a 5 star for sure. from. He is awesome. I got 2 cars from him so far and didn't have no problems yet. I give him a 5 star for sure. More

The staff was very courteous and the waiting area was neat and clean. Service was very good. neat and clean. Service was very good. More

Friendly staff and helpful. Unfortunately, I was told my job was going to take 2 hours to complete when in fact, it took 8 hours and 15 minutes. This is the second time in a r Unfortunately, I was told my job was going to take 2 hours to complete when in fact, it took 8 hours and 15 minutes. This is the second time in a row I was given totally inaccurate information regarding the work time on my vehicle. The first time, which was a few months ago, they ended up keeping my vehicle for almost two days when all they had to do was an oil change, put new tires on and change my spark plugs. More

Everyone is extremely nice and service is done in a timely manner. It has been this way since we bought the car late 2022. timely manner. It has been this way since we bought the car late 2022. More