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Shottenkirk Toyota - Service Center

Quincy, IL

4.3
243 Reviews

243 Reviews of Shottenkirk Toyota - Service Center

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July 14, 2023

The place is clan and welcoming. There is coffee and water available for free. There is a vending machine and plenty of seating available More

by SHEILA184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Michelle
July 14, 2023

The absolute best in customer service. I will be a repeat customer and would highly recommend this dealership! More

by DONSUEBRADBRN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon
July 13, 2023

Excellent customer service. Very detailed explanation thru the whole process. Wide inventory of cars. 100% recommended. More

by NLCAVAZOSG
Recommend Dealer
Yes
Employees Worked With
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Ryan
July 13, 2023

Took my vehicle in for a software update. I was charged $87 to be told they couldn’t update it and that I need a new $1,000 navigation system. More

by melmix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person not listed
July 11, 2023

It is always easy to get in and very quick service. Reps are very friendly. More

by BLLUCKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
July 11, 2023

They have great customer service and an exceptional service team that really goes that extra mile for their customers!!! More

by CHRISTOFERKINGREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
July 11, 2023

They were friendly and professional. They did not always honor their written word automatically. They sent a letter offering $5,000 for my car but when I brought it in to trade on new More

by BA-YORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not recall, Did not work with any in sales or management
July 10, 2023

They were fast, efficient and very friendly. Would recommend them to anyone. Give them a call and see what they can do for you. More

by FINK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Ames
July 09, 2023

They are prompt, friendly, very thorough. I like the way they check everything out and I always get good service. More

by connie.stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Blankenship
July 08, 2023

Very friendly, knowledgeable staff. Quick service, minimal wait time. Provided us with a nice vehicle status report More

by DHUBBLE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Blankenship
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