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Shottenkirk Toyota - Service Center

Quincy, IL

4.3
243 Reviews

243 Reviews of Shottenkirk Toyota - Service Center

Sort by
October 13, 2024

Hi, I very very rarely give a full five stars to anyone. Please know that I had no complaints. More

by SUEPETERS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Mike.
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Oct 14, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

October 12, 2024

Very good and helpful service department. With the video of showing me what they did sent to my email was helpful and interesting. Very professional and respectful service department. Thank y More

by MEGROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Kuczwara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 03, 2024

Service dept. phome goes directly to voice mail. Very annoying, waiting for a call back More

by BRIANHILLYER.854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2024

I pretty much have always been satisfied with the Shottenkirk, which is why I continue to do business with them. More

by TPDUPREE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

September 28, 2024

It was the individuals who actually did the service that get the 5 star rating. Good work and fixed what I came to ask them to do. More

by MEICHOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
individual 1
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Sep 30, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

September 27, 2024

Great people! ! They made it worthwhile. Friendly and so easy to speak with. Just kind. More

by EBELINGJACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota responded

JACKIE, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

September 25, 2024

Usually very good but missed some spots when detailing . Always able to get car in in a timely mattrr More

by RKSPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

September 22, 2024

Shottenkirk Toyota service department is the best! The help there is the best, and the comfy lounge with free coffee is Great. I'll definitely keep going back. More

by CARTUNEBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
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Sep 23, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 22, 2024

Wait time was excessive I was there for an 8:15 oil change and nothing more and didn’t get out until after 10:15. More

by MATTBERGMAN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Sep 23, 2024 -

Shottenkirk Toyota responded

MATT, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

September 21, 2024

I've always have a great experience at Shottenkirk Toyota, that's why I have bought 4 cars there!!!!!!! More

by CHICAGOCUBS1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Kuczwara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

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