Back

Shottenkirk Toyota - Service Center

Quincy, IL

4.3
228 Reviews

228 Reviews of Shottenkirk Toyota - Service Center

Sort by
August 05, 2023

I left after my oil chg & rotation & car sounded horrible if I went over 65. The car was fine before taking it in. Ft Madison store said it’s the engine & did not look at tires at all after I asked. I fel More

by JLGARCIA178
Recommend Dealer
Yes
Employees Worked With
Kirk at Ft Madison store
August 04, 2023

Michelle, who checked me in was friendly and very efficient. The service, which was a brake fluid flush and multi-point inspection, took a little over an hour. Very reasonable. More

by MDMILLER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her names was Michelle Ames in the service department. She was a 10.
August 04, 2023

I didn't have any problems at. all! Good service, I have never had a problem More

by DLDK46
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Ames 5 star
August 03, 2023

Thank you so much for getting me confidently behind the wheel again in such a quick and efficient manner! And at a reasonable price! Thank you so much! More

by CYMOHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
August 03, 2023

They did not fix the problem and I have to take it back. They did check to see if it was fixed. More

by ROGER_STARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Maglioacchetti
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

They are very friendly and helpful. I was disappointed when I thought I was getting my first year of standard service (oil changes) included in the price I paid for my RAV 4 Hybrid but More

by RALPH.AF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan
August 01, 2023

The service dept people did a super job in taking care of an issue with our van. Could not be happier. More

by jdhartrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Blankenship
August 01, 2023

Dallas Job Tracy Job and Josh Davis are amazing! Will never buy a car from anyone else. More

by CHELSEAJOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Was very slow but did a good job had to return to get them to fix the glove compartment that wouldn't close. More

by PJTMSN1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
July 31, 2023

great staff to work with. .in there and out in a very timely manner..nice More

by CCLAWBER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
...
15
...